The program for the organization of social work of the social development service of the enterprise. Implementation of the project approach in the activities of a social service institution Development program of a social service institution

Implementation of the project approach into activitiesinstitutions social service Shapovalova I.F., methodologist of the organizational and methodological department of the state budgetary institution social services of the Krasnodar Territory "Leningrad Complex Center for Social Services of the Population", the village of Leningradskaya Krasnodar Territory

annotation

The article discusses the need to restructure the organization social work towards a project-oriented approach. The ways of increasing the professional competence of employees and acquiring new competencies for the purpose of high-quality social services for various segments of the population are presented.

Keywords:social services, project approach, project-oriented activities, social programs, projects

The modern life of society requires significant changes in the content of social policy implemented in social service institutions. The social work specialist in the current environment must be solution-oriented specific tasks aimed at improving the quality of life of the population, harmonizing relations in the "person - society" system. That is why in GBU SO KK "Leningrad Complex Center for Social Services of the Population" the task of training a specialist who is ready to carry out professional activities at a high intellectual and creative level comes to the fore. Thus, training is focused on the acquisition of skills aimed at clearly defining problems, finding non-standard, fundamentally new creative solutions, as well as their application and implementation. In connection with the task, it became necessary to reorganize the organization of social work for a new vision from the point of view of a project approach using systems thinking, involving all specialists in the social sphere: structural divisions institutions, social workers, social workers, psychologists, social educators, teachers - organizers and other employees of the institution. Mastering modern methods of project implementation, social service programs is an increase in the professional competence of employees, the implementation of their intellectual and creative abilities.

Like any professional activity, teaching a technological process is not a one-time act, but a step-by-step work that requires a logical conclusion. The preparatory stage for solving the assigned tasks is to determine the form of the target impact.

At the training workshop "Design as an activity", which is considered as an educational program, is carried out by mastering the methodology of project management. The seminar involves the training of specialists in the social sphere in design: firstly, as a teaching technology, which is based on a project approach; secondly, as a collective activity to create a mechanism and ways to implement the project.

At the first stage, the concept of "technology of social work" is revealed as a process of professional assistance of various types to a person who finds himself in a difficult life situation, which he cannot cope with on his own; the algorithm of the specialist's activity, the result of which is a significant improvement in the client's life.

When analyzing problems and identifying the causes of their occurrence, goals are formulated, tasks and their sequence are clearly defined, and mechanisms and tools for implementation are developed.

To exclude work with the served citizens by standard planning methods, the rules for drawing up the program are being worked out (Figure 1).

Figure 1 Scheme of drawing up a program and plan

As an activity, design has its own structure. The structure includes several relatively independent, but still dependent on each other stages:

• identification of the key problem;
• researching;
• development of a project program;
• formation and execution of project documentation;
• project product implementation.

Figure 2 shows a graphical model of implemented programs or projects.

Knowledge technological scheme allows the social worker to get an idea of ​​the progress of the work ahead.

It is important to understand that it is impossible to master the design culture only theoretically. Having received a certain store of knowledge on creating a project, we proceed to the next stage of training employees in design.

Practical development of design methods of work is carried out at a seminar in joint work on the development of the "Development Step" project... This is the first familiarization method of practical activity, which creates a model for solving specific socially significant problems of categories of citizens in need of assistance (Figure 3).

The preparation for the targeted impact was the independent study by the staff of the accumulated experience in the field of creating social projects published in journals, methodological literature; development and release of the "Methodological manual for project activities", "Methodological recommendations for the analysis of the results of project activities"; drawing up a presentation.

According to its content, a mechanism for the phased implementation of the project is determined. At the first stage, the relevance of the problem is highlighted, which consists in the need to increase the level of professional competence of the center's specialists, goals and the expected result are formulated. When determining the goals and the result, an ambiguous reaction of those present is possible, but this fact is explainable. Firstly, resistance occurs for psychological reasons: any person experiences confusion of feelings, change of mood when faced with changes, something new. Secondly, difficulties arise due to the lack of personal experience in project activities. Based on the presentation of the situation, a strategy for changes in the current situation and the possibilities of an alternative are developed. The key goal is to study the project implementation methodology and apply it in practice. After repeating and generalizing the sequence of the technological process, which was analyzed at the previous seminar, one gets acquainted with the traditional design model: goal-setting, determination of the mechanism for performing the assigned tasks, selection of tools, effective use of available resources, development and implementation of activities, analysis and documentation.

The second stage is dedicated to the implementation of the project itself. Each participant receives teaching materials. Toolkit contains blocks of project development, factors ensuring its effective implementation. Based on the project development mechanism, in parallel, the actions taking place in the audience are analyzed and tracked, thereby emphasizing the inclusion of specialists in project activities.

Prediction of negative effects during introduced changes is carried out using a questionnaire. This is the third stage of the Development Step project. The target indicators are: the level of methodological literacy and professional competence of employees, the degree of involvement of the seminar participants in project activities, an assessment of the realization of each participant's own potential, the number of project ideas put forward.

Understanding the importance of project-oriented activities allows a modern specialist to communicate more effectively and efficiently with other project participants (project team), make an effective contribution to the organization and implementation of the project, informatively present the project to both the professional community (experts) and customers and users; analyze and evaluate your professional and personal skills.

The development of a project approach in the social sphere in the Leningrad KTSSON in the format of programs and projects for clients on the provision of various social services, on the prevention of a healthy lifestyle, on the development of scenarios and events for various categories of citizens, information and reference materials for the center's employees is aimed at ensuring social culture , participation of each specialist in solving problems of social services, welfare of the population.

As a result of the introduction of social design technology into the practice of the center, social projects and programs are presented (Table 1) for the employees and clients of the center.

Completed social projects and programs

Any methodological activity is based on experimental implementation, achievements and is aimed at a comprehensive increase in competence, the acquisition of new competencies and the professional growth of each specialist of the institution.

Links to sources

1. Tukkel I.L., Surina A.V., Kultin N.B. Management of innovative projects: textbook / Under total. ed. I.L. Tukkel - SPb: BHV-Petersburg, 2011, 416 p.
2. Seleznev P.S., Zhuk S.S. Control social projects... Monograph / Publishing house: Prospect, 2016, 96 p.
3. Morozov A. Social design in social work. Tutorial/ Publishing house: Infra-M, 2015, 208 p.
4. Khairullin V.A. Assessment of the budgetary and social effect in the development of state investments / V.A. Khairullin, E.V. Shakirov. - Ufa: RITs USNTU, 2013 .-- 54 p.

Implementation of the project approach in the activities of a social service institution

Integral element state system social security in the Russian Federation is social services for elderly citizens and disabled people, families, children, which include different kinds social services aimed at meeting the special needs of these categories of citizens.

The creation of a social service system is designed to help remove many of the problems lying in the field of education, care for disabled family members, rehabilitation, organization of life, leisure, problems associated with conflict in relationships, reducing the ability to self-sufficiency, contributing to marginalization and other antisocial phenomena, which will raise the level of social services, contributes to the coordination of efforts in this direction government agencies and various social structures, including non-governmental, private and charitable, church and other organizations providing social assistance.

Currently, the state is making great efforts to create a comprehensive system of social services for the population, allocate financial resources on its development. In social service departments, the range of services provided to various categories of the population is expanding, new functional departments are being opened, the material and technical base is being updated, etc.

New technologies, changes in the system of labor relations determine high professional and qualification requirements for specialists on the part of the employer (employer). In this regard, great attention is paid to the development of human resources., To improve the professionalism and competence of the specialists of the social service institution, which contributes to the provision of high-quality social services that meet the needs of consumers.

The concept of human resources is associated with specific individuals, with their skills and abilities that can be used to improve efficiency in various areas of production, with the presence, level of manifestation of significance business qualities That is, we are talking about the potential of individual employees. it is in the professional qualification requirements or professiograms, which include a system of required qualities and the level of their manifestation necessary to perform the corresponding functions, AND THE POTENTIAL OF STAFF IS FIXED.

Human resources are the skills and abilities of employees of a social service institution that can be used to achieve social impact.

As tasks affecting the scale of human resources, its effective use can be set as follows:

Qualified personnel development

Attracting qualified specialists

Creation of optimal conditions for effective work cadres

A prerequisite for solving managerial problems is the availability of highly qualified personnel ready to master new knowledge. Personnel development at the level of a specific personality includes methods of training and retraining workers, specialists and managers, methods of continuing education outside the organization, conferences, etc.

Currently, the Khanty-Mansiysk Autonomous Okrug is working with personnel, including:

Training

Conducting certification

Conferences

Exchange of work experience

Annual Social Science Readings

Professional associations of specialists from social service institutions

The advanced training of employees of institutions subordinated to the Department of Social Development of Ugra organizes and conducts the "Methodological Center for the Development of Social Services", which closely interacts with the Department of Social Development of Ugra on the planning and preparation of advanced training programs, as well as in organizing and conducting additional activities, thereby responding in a timely manner to changes in the life of the district and the requests of specialists from social service institutions.

In connection with the introduction of new technologies in social work and high requirements for the professionalism of specialists, the need for an increase in vocational training specialists of institutions on topical issues of activity. the number of events organized by BU KhMAO "Methodological Center for the Development of Social Services" is increasing every year.

Social service specialists are trained in the following areas:

Development and implementation of innovative technologies, programs in social service institutions

Socio-psychological work with families, children

Accompanying families and children, graduates of boarding schools

Social adaptation and rehabilitation of citizens

Organization methodical work in social service institutions

Training in the field of working with information technology

Regulatory direction

Institution Management Training

Various forms of work are used at training events:

Lectures, practical exercises, exchange of experience, business games, trainings, reflections, round tables, etc., which contributes to the high-quality assimilation of new knowledge and work skills by listeners. participants in advanced training courses and seminars get acquainted with innovative technologies for working with the elderly, disabled people, families, are provided with methodological material containing useful information, theoretical and practical developments on the topic of the event, which are used in their professional activities, which contributes to improving the quality of social services.

Training at course events is conducted by teachers of higher educational institutions, highly qualified practitioners of the Khanty-Mansi Autonomous Okrug-Yugra and regions of Russia (Moscow, St. Petersburg, Yekaterinburg, Omsk, Chelyabinsk, Novosibirsk)

In order to develop the system of social services in the Khanty-Mansi Autonomous Okrug-Ugra and the regions, specialists of the Methodological Center for the Development of Social Services are developing, testing and distributing innovative technologies, scientific and methodological psychological support of employees of social service institutions is carried out.

The specificity of social service institutions, its normal functioning is impossible in connection with an effective personnel policy, since ensuring human resources is crucial for effective labor activity and are increasingly being promoted to the number of priority areas.

From how the management of human resources is organized, which affects each employee. the effectiveness of the activities of institutions and organizations directly depends. The staff of the institutions subordinated to the Department of Social Development of Ugra performs the following functions:

Implements new programs, technologies in the field of social services

Promotes the dissemination of innovative work experience

Organizes events aimed at improving the quality and availability of social services provided

Promotes the creation of an effective workforce focused on professional development and providing a high level of motivation.

Thus, human resources play a key role in the social services system, contributing to its development, high-quality organization of social services provided.

E.V. Kravets

Methodist of the department for the organization of advanced training of the budgetary institution of the Khanty-Mansiysk Autonomous Okrug - Ugra "Methodological center for the development of social services"

Materials used to prepare the article
magazine Social services №3, 2012

In order to strengthen social protection, improve the quality of life of citizens in difficult life situations, by improving the system of social services, by the resolution of the Council of Ministers of the Republic of Belarus No. 1229 dated September 28, 2007, the Program for the Development and Optimization of the Network of Social Service Institutions until 2010 was approved. The implementation of the Program allowed:

for stationary social service institutions:

eliminate the priority for the settlement of citizens in need of medical indications in stationary social services;

to bring the area of ​​sleeping quarters in accordance with the established sanitary standards;

ensure the safe residence of citizens, etc .;

for territorial centers of social services:

to cover all needy disabled citizens living in remote sparsely populated rural areas with social services, including through the use of the developed social infrastructure of agricultural towns, small and medium-sized cities of the republic;

to strengthen the material and technical base of the centers in order to create conditions for their effective functioning and further development, as well as the implementation of the principle of accessibility, individual approach and targeting in the provision of social services, etc.

As of January 1, 2011, there are 22.9 thousand settlements in the Republic of Belarus, of which 22.7 thousand are rural settlements and 201 are cities and urban-type settlements. The number of elderly citizens (over 60 years old) living in them is 2.1 million people, of which 154.3 thousand people are single citizens and 573.2 thousand are living alone.

All urban settlements and 58.9% of rural ones were covered by social services at home. Almost all lonely elderly (99.9%) and living alone (97.1%) citizens are registered in the territorial centers of social services for the population (hereinafter - centers) and receive the necessary types of social services.

In order to provide the population with social services in full, the internal structure of the centers is actively developing. At the end of 2010, 815 branches worked in the centers, of which 32 branches were opened.

In order to expand the coverage of social services for rural residents in rural settlements the social centers of the centers are being opened. As of January 1, 2011, 603 employees work in the republic. social item, of which 550 - in rural areas, 470 - in agro-towns. In 2010, 60 such points were created.

The organization of the activities of social service teams on a mobile basis, providing comprehensive social services to disabled citizens living in remote rural areas, is also aimed at ensuring the availability of social services.

Currently, there are 47 such brigades, 6.9 thousand people received assistance. Compared to 2009, the number of brigades decreased by 5 units, which is due to the wear and tear and insufficient equipment of the centers with road transport, which limits the mobility of such brigades.

As of January 1, 2011, 1.7 million people were registered in the centers, of which the number of lonely elderly citizens amounted to 154.3 thousand people, living alone - 556.6 thousand people, lonely and lonely disabled people I and II groups - 44.4 thousand people, young disabled people (up to 31 years old) - 52 thousand people.

Measures are constantly being taken to expand the list of social services, including those provided by the centers on a paid basis.

As a result, 16.7 billion rubles were transferred to the off-budget accounts of the centers, of which 10.9 billion rubles (65.3%) were earned by the departments of social assistance at home. The funds received are directed to the further development of social services, strengthening the material and technical base of the centers and stimulating the work of workers.

The activities of economic teams that provide elderly and disabled people with one-time social services are becoming increasingly important:

minor repairs of residential premises; sawing and splitting firewood;

transportation of goods;

processing of personal plots, etc.

Such services to disabled citizens are provided by 32 economic teams. A total of 198.4 thousand services were rendered, 56 thousand people received assistance.

Citizens with physical disabilities are in demand for rental services of technical means of social rehabilitation, for families in which three or more children were born at the same time - babysitting services. At the end of 2010, 62 nannies help large families with childcare until they reach the age of three. 230 children receive the necessary help and care.

In total, the centers provided 4.1 thousand services for the rental of rehabilitation equipment, and 3.9 thousand people received assistance.

The number of social workers providing hourly day care at home for citizens who have lost the ability to self-service was 143 people. Compared to 2009, their number has decreased by 8 people.

The number of nurses providing services to citizens who have lost physical activity has also decreased, which may be due to the rather high cost of such services. At the end of 2010, the number of nurses amounted to 81 people, in 2009 - 85 people.

The most in demand are the services of the social assistance departments at home, which operate in all centers. Currently, 84.5 thousand people are served at home. Compared to 2009, their number increased by 2.2 thousand people.

The share of citizens served on a paid basis is growing every year. 77.5 thousand people (92%) are served on the terms of partial and full payment, which indicates the availability and demand for social services at home.

With the aim of rendering assistance to citizens subjected to psychophysical violence, victims of human trafficking, victims of criminal activity; persons from among orphans and children left without parental care; those released from prison and some others, to restore their ability to live in a social environment, departments of social adaptation and rehabilitation function in 145 centers.

They include 31 "crisis rooms", assistance was provided to 103 citizens in a state of crisis (dangerous to health and life, in conflict with other family members, victims of psychophysical violence, victims of human trafficking), 754 circles (clubs) for interests.

The activities of the day care departments for the disabled (hereinafter referred to as the ODT) are aimed, inter alia, at fulfilling the instructions of the Head of State to ensure the continuity of the transfer of graduates from the correctional and developmental training and rehabilitation centers of the Ministry of Education (hereinafter referred to as the CCROiR) to the centers. At present, the number of CCROiR graduates attending such departments is 537 people.

Based on the results of 2010, CCTs were created in 145 centers, and almost 152 thousand people with disabilities received the necessary assistance. In 2010, 26 such branches were created.

The issues of social rehabilitation and adaptation of disabled people are also dealt with by 7 departments of social adaptation, rehabilitation and day care for disabled people in the Vitebsk region (in areas where there are no CCROiR graduates or the number of disabled people is insufficient to open CCT).

In order to carry out labor rehabilitation and occupational therapy of disabled people, 86 rehabilitation and labor workshops were created in the centers, equipped with the necessary devices, tools and consumables, for the organization of leisure and the development of the creative potential of the disabled, 736 hobby groups function, 5.9 thousand cultural events were held. In general, 125 thousand disabled people took part in rehabilitation activities.

On an ongoing basis (daily), the departments are visited by 3.3 thousand people with disabilities.

Currently, the centers operate 55 round-the-clock departments for elderly citizens and disabled people (hereinafter - OKP) for 1942 places. The activity of such departments contributes, among other things, to the reduction of the queue for the settlement of disabled citizens in boarding houses. In 2010, 6 such branches were created.

In the Republic of Belarus there is wide system material support for families with children:

benefits in connection with the birth and upbringing of children;

food benefits;

financial assistance in repayment of loans for housing construction.

The system of social benefits covers over 470 thousand children (26% of their total number).

In 2008, the size of the allowance for caring for a child under the age of 3 was increased from 60 to 80% of the minimum subsistence budget, or by 46%. The average monthly benefit for children over 3 years old increased by 18%.

Since February 1, 2011, the average monthly state allowance for families raising children under the age of 3 has been set at 296,870 rubles. The amount of the allowance for children over 3 years old has been increased to 89 thousand rubles.

Considerable attention is paid to providing free food for children in the first two years of life. This type of assistance in 2010 was received by over 44 thousand children under the age of 2 years.

In 2010, all families were entitled to free meals for their children, regardless of their gross income at the birth of triplets or more. These families can use free babysitting services until their children turn three (previously, this service was provided until children turned two).

Resolution of the Council of Ministers of the Republic of Belarus dated January 14, 2011 No. 47 "On Amendments and Additions to the Resolutions of the Council of Ministers of the Republic of Belarus No. 858 dated June 8, 2001 and No. 456 dated April 4, 2003" into the List of Free and Public Social Services provided by state institutions of social services of the system of bodies for labor, employment and social protection in accordance with their profile, included services for the provision of psychological assistance to low-income citizens and those in difficult life situations, as well as revised the norms and standards for the provision of these citizens with psychological assistance services.

State targeted social assistance

In 2010, state targeted social assistance was provided to 165.4 thousand people for a total amount of more than 50.8 billion rubles, the average size monthly social benefits amounted to an average of 51.2 thousand rubles per month per person, and a lump sum - 176.1 thousand rubles. More than 15.2 thousand people have been assigned social benefits to pay for technical means of social rehabilitation for a total amount of more than 8.4 billion rubles.

In 2010, 93% of the funds planned for the payment of GASP 54.6 billion rubles were spent.

Compared to 2009, in 2010 there was an increase in the total amount of the appointed GASP by 20.9% due to 8.4 billion rubles allocated to pay for technical means of social rehabilitation, as well as due to an increase of 3 billion rubles in the amount of payments for a lump sum social benefit.

The main amount of the assistance in the form of monthly and one-off social benefits is paid to applicants in cash. In 2010, such benefits were granted in kind in the amount of over 575.9 million rubles. In non-cash form, including for payment of housing and communal services, 585.9 million rubles were transferred.

It should be noted that in 2010, 88.3 thousand, or 72.3% of people, monthly social benefits were assigned immediately for 6 months.

In 2010, among the recipients of the monthly social benefit were: 87.8% - families raising minor children, including: 21.8% - large families; 44.9 - single-parent families; 2% - families with disabled children under the age of 18.

The number of citizens-recipients of GASP in the form of a monthly and one-time social benefit, living separately, or leading a separate household, in 2010 was 15.2 thousand people or 10.1% of the total number of GASP recipients, including: 1.7% - lonely disabled people of I and II groups; 0.1% - lonely disabled persons of the III group receiving a social pension; 3.4% are single pensioners.

Of the total number of GASP recipients in 2010, 48% are living in rural areas.

for 2012-2014

Kirovsk

Development program passport

1. Explanatory note

2. Strategic analysis factors of development GOSUSOSZN "Kirovsky PNI", analysis of the problems to which the program is directed, justification of the need and the possibility of their solution by program methods

3. Directions, goals and objectives of the development program implementation Strategic goal and directions of development

4. Stages of the program and mechanisms of its implementation

5. Performance indicators and perspective results of the development program

PASSPORT OF THE DEVELOPMENT PROGRAM

GOSUSOSZN "Kirovsky PNI"

The development program of the institution is the main document developed in accordance with the main regulatory documents regulating the activities of institutions of the social protection system of the population on the territory of the Russian Federation and the Murmansk region.

GOSUSOSZN "Kirovsky PNI",

ANALYSIS OF THE PROBLEMS TO WHICH THE PROGRAM ARE PURPOSED, JUSTIFICATION OF THE NEED FOR AND POSSIBILITY OF THEIR SOLUTION BY PROGRAMMING METHODS
The subject of the institution's activities is social services for elderly citizens (men over 60 years old, women over 55 years old) and disabled people (over 18 years old) suffering from chronic mental illness and in need of constant outside care, as well as ensuring conditions appropriate for their age and state of health. life, medical and social events, food and care, as well as the organization of feasible work, rest and leisure. GOSUSOSZN "Kirovsky PNI" is designed to accommodate 115 people.

The institution is located in three two-storey buildings, in addition, there is a separate garage and storage building on the territory of the institution. The building inventory of all residential buildings was carried out in 2006. Technical passports have been drawn up for all buildings.

The legal status of the institution has been established.

The establishment of the institution on the balance sheet of the executive authorities of the constituent entity of the Russian Federation has been documented. Certificate of registration of the right dated July 16, 2004. series 51-AA No. 174203.

3.1. A detached two-story brick building, located at 11 Parkovaya Street, belongs to the Department of Property Relations of the city of Murmansk and is used by the institution on the basis of operational management. Agreement with the State Property Committee dated 04.02.1997 No. 31. Inventory number 011345276400001. BOPI passport No. 314 dated 02.08.2006.

The building has three main and three secondary entrances. The total area of ​​the building is 1007.7 m2, including the building of 1006.9 m2, annex 0.8 m2. Cadastral (conditional number) 51:16:04 01 21:00 42; land area 527sq.m. The building was built in 1952. Overhaul was carried out in 2005-2006.

The building houses:

Residential group of premises according to the type of corridor system, the capacity of sleeping rooms is 2-4 places.

Surveillance ward for disabled people - chronically mentally ill with severe mental impairments, who, by decision of the medical commission, need to organize round-the-clock supervision;

Living room;

Medical office;

Treatment room; the treatment room is equipped with the necessary medical equipment, equipped with a wall-mounted bactericidal lamp OBN-150 for air disinfection;

Insulators of the semi-box type are located on the ground floor and are designed for 4 places. The isolators have separate entrances from the street and are equipped with separate sanitary facilities;

Sanitary and hygienic facilities (washrooms, toilets, showers, bathrooms);

Utility rooms (linen for clean and dirty linen, pantries for storing cleaning equipment, detergents and disinfectants)

Doctor's office, senior nurse's office.

V basement floor buildings are located:

Food block: industrial premises: warehouse, raw material shops, hot and cold shop, two washing facilities;

Canteen;

Diet nurse;

Office of the head of the economic department, warehouse manager;

Staff rest room;

Switchboard room.

In accordance with the fire safety requirements, the building Parkovaya no. 11 is equipped with an automatic fire alarm and SOUE (warning and evacuation control system in case of fire), an alarm button with output to the OVO console.

It has 3 main and 3 emergency exits equipped with luminous signs "Exit".

Provision of fire extinguishing means (in sufficient quantity, in accordance with PPB 01-03):

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 11 pieces;

PC in the amount of 6 pieces.

The building has a stand " Fire safety”, The personnel of round-the-clock posts are provided with 4 self-rescuers and electric flashlights.

Each floor in the building has a Fire Contingency Plan and a Fire Evacuation Plan.

3.2. A detached two-story brick building located at the address: Parkovaya street, house 12. provided to the Institution on the condition of free temporary use by the Committee for the management of municipal property on behalf of the local government of the city of Kirovsk. Contract for gratuitous temporary use (Loan contract) of immovable property dated October 29, 2004 No. 133-2004.

The building has two main and two emergency entrances. The total area of ​​the building is 359.7 square meters, it has an annex where the administration of the institution is located. The building was built in 1952. Major repairs were carried out in 2006.

The building houses:

Residential group of premises according to the type of corridor system, Sleeping rooms capacity 2 - 3 places.

Sanitary and hygienic rooms (toilets, showers) 4 on the floor;

24-hour medical post;

Dining room for 25 seats;

Utility rooms (sanitary room, room for storing sanitary equipment);

Administrative premises: office of a legal adviser, HR specialist, labor protection engineer, programmer;

The administrative part of the institution: the director's office, the accounting department are located in the annex to the building, which has a separate entrance.

The structure and layout of the premises of the building meets the requirements of the sanitary and hygienic legislation SPiN 2.08.09-89 "Public buildings and structures".

The building is provided with all types of utilities: cold and hot water supply, sewerage, heating. All systems are in working order.

The building is equipped with centralized power supply, radio, telephone, television.

The ventilation system is natural, exchangeable by means of ducts in the walls and transoms.

Lighting - natural and artificial. The artificial is represented by fluorescent lamps and energy-saving lamps.

The sanitary-technical, sanitary-hygienic condition of the premises complies with the requirements of the sanitary-hygienic legislation.

Has 3 main and 2 emergency exits equipped with luminous signs "Exit"

The doors that cut off the corridors from the stairwells are made with seals in the vestibules and are equipped with self-closing devices.

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 7 pieces;

PC in the amount of 2 pieces.

3.3. A detached two-story brick building located at 17 Parkovaya Street was provided to the Institution on the condition of free temporary use by the Committee for the Management of Municipal Property on behalf of the local government of the city of Kirovsk. Contract for gratuitous temporary use (Loan contract) of immovable property dated May 25, 2006 No. 64-2006.

The building has four main and one emergency entrances. The total area of ​​the building is 717.8 sq. M. The building was built in 1958. Major repairs were carried out in 2002.

The building houses:

Residential group of premises by type of apartment, sleeping rooms are designed for 1-3 people. The total number of places is 23;

Medical post;

Pantry, equipped with an electric stove, microwave oven, dishwasher, refrigerator;

Dining room for 30 seats;

Rooms for occupational therapy: sewing, weaving, embroidery, art therapy;

Room for health and fitness classes;

Sensory room;

Offices of a specialist in the rehabilitation of disabled people, a specialist in social work; social worker;

V basement the building has a laundry for washing workwear, workplace castellans.

The building is fully provided with all types of public utilities: cold and hot water supply, sewerage system, electricity, radio, telephone, television.

In accordance with the requirements of fire safety, the building is equipped with an automatic fire alarm system and SOUE (warning and evacuation system in case of fire), an alarm button with output to the OVO console.

Has 4 main and 1 evacuation exits equipped with luminous signs "Exit"

The doors that cut off the corridors from the stairwells are made with seals in the vestibules and are equipped with self-closing devices.

Fire extinguishing equipment (in sufficient quantity according to PPB 01-03):

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 10 pieces;

PC in the amount of 2 pieces.

There is a fence on the roof of the building in accordance with GOST 25772.

The building is equipped with a Fire Safety stand, round-the-clock observation posts are provided with 2 self-rescuers and electric flashlights.

The premises comply with sanitary and hygienic standards.

II. STRATEGIC GOAL, DEVELOPMENT AREAS and PROGRAM INDICATORS
The development program of GOSUSOSZN "Kirovsky PNI" for 2011-2014 (hereinafter referred to as the Program) is a document to ensure the maximum possible conditions for the realization of citizens' rights to high-quality social services in accordance with the legislation of the Russian Federation.

The development program was developed to ensure the transitional period. The program was discussed and approved by the medical commission of the institution, the transition council, the council of the labor collective.

This development program for 2011 - 2014 is a long-term regulatory and administrative document characterizing the existing achievements and problems, the main trends, the main goals, objectives and directions of the provision of medical and social services, the peculiarities of the organization of personnel and methodological support for the provision of rehabilitation measures and innovative transformations, main planned final results, criteria.

Boarding school, as an institution providing stationary social services, should help people with disabilities to adapt in a social environment, develop a positive system of worldview, provide conditions for the creative self-development of a competitive individual.

The boarding school development program defines the strategy and tactics for the development of the institution as a system focused on innovative mechanisms of social rehabilitation and socialization of disabled people.

An increase in the level of requirements for the boarding school, a change in its goals and objectives, an expansion of the directions of its development presupposes certain changes in its organizational structure, content, forms and methods of activity.

III. Action plan

IV Projected target indicators and indicators of the Program

Consideration of information on the implementation of the program on a monthly basis at a meeting of the Council for the implementation of the program-forecast for the development of the institution.

At the present stage of development of society, in order to solve the tasks assigned to it, it is necessary to fully mobilize socio-psychological factors in social production, strengthening the social orientation of economic management, which is impossible without an active research search and timely penetration into the essence of the socio-economic processes taking place in the production sector.

The effectiveness of social work at an industrial enterprise ensures the formation of social activity of its participants, associated with their personal characteristics, attitude to production, society, labor, education, social activities.

The creation of conditions under which workers would have the opportunity to self-actualize their strengths, potential, energy, is the main purpose of the social policy of an industrial enterprise. This happens when there are real prerequisites, material resources, financial sources for the creation: and the formation of a decent human life status.

In this regard, there is a need to improve the management of social processes, to raise the level of work in the field of social development of labor collectives. Enterprise social development services should play an important role in this.

The social development service of an enterprise is an independent subdivision reporting to the head of the enterprise or his deputy for social issues.

Sphere of interaction: production units, social institutions, other related services of enterprises, scientific institutions, universities, etc.

Purpose: to provide conditions for improving the quality of life of the workforce and the level of labor productivity at the enterprise as a whole.

• 1) Provide conditions for ensuring the social development of the enterprise on the basis of a scientifically grounded approach through a comprehensive study of the socio-psychological problems of the organization of work, life and recreation of workers.
• 2) Develop and implement measures to ensure the identification and use of reserves for increasing labor productivity and increasing production efficiency.

Staffing: sociologists, psychologists, specialists in career guidance, organization and management of production.

The technology of organizing the activities of the Social Development Service of the enterprise

The main activities of the Social Development Service of the enterprise are focused on performing the following functions:

• information and research (cognitive) (provides the management of the enterprise with reliable and complete information about the state and trends of changes in social phenomena and processes in production. For this, the social development service should systematically research and analyze narrow places, develop social cards of workers and social passports of collectives, which represent a system of socio-economic indicators characterizing them. This function is of a creative nature, it is based on the collection, processing and analysis of social information, the study of the results of other sociological research and determination of trends in the development of social phenomena and processes);
• management and prognostic (expressed in the duties of service employees to predict the development of social phenomena, processes and manage them in production teams);
• organizational and control (reduced to the organization and implementation into practice of scientific recommendations for the management of social processes, monitoring the implementation of these recommendations);
• consulting (consisting in the provision by sociologists of the enterprise practical advice team members on various social issues, consultations on social topics);
• functions of social assessment (which consists in determining the social effectiveness of the implemented measures. Economic effect does not always coincide with the social. Certain measures, while improving economic performance, can cause undesirable social phenomena. The tasks of the sociological service include monitoring the social parameters of the development of the team in order to prevent their deterioration);
• pedagogical and educational function (imposing on social workers the responsibility of disseminating advanced experience, organizing training of personnel, studying and communicating to the collective, including the administration, the necessary sociological, psychological, pedagogical knowledge and convincing them of the expediency of using this knowledge in practice, forming production managers of sociological thinking)

• 1) Planning and management of social development of labor collectives:
  • * analysis of the level of social development of labor collectives, preparation of proposals for projects of programs for the social development of collectives;
  • * study of the social aspects of scientific and technological progress, the development of measures to overcome the social heterogeneity of labor, the socio-psychological support of the introduction of new technology and technology, the reduction of heavy, monotonous and low-skilled manual labor;
  • * conducting sociological and socio-psychological research, analyzing and forecasting the development of social processes, preparing proposals for taking into account socio-psychological factors in the organization of production and everyday life;
  • * propaganda of sociological and psychological knowledge;
  • * participation in the organization and conduct of experiments, the development of proposals on the socio-psychological aspects of improving the economic mechanism;
  • * participation in the examination of projects for the construction and reconstruction of industrial and non-industrial facilities in terms of ensuring that they take into account social requirements and standards.
• 2) Improving the social structure and stabilization of labor collectives:
  • * forecasting social processes in connection with the planned programs of technical re-equipment of production, analysis of changes and development of proposals for improving the social structure of personnel;
  • * study of the reasons for staff turnover, development of measures to retain staff and stabilize labor collectives.
• 3) Introduction of progressive forms of labor organization:
  • * development and implementation of measures to improve job satisfaction. Ensuring the prestige of professions, enhancing the creative nature of work;
  • * carrying out certification and rationalization of workplaces in accordance with social requirements;
  • * preparation of measures to improve health and create safe and favorable conditions and improve the culture of work, improve the work and production life of women;
  • * development of proposals for improving the quality of labor rationing.
• 4) Development of labor and social activity of employees:
  • * development and implementation of measures to enhance the social role of the individual, create a favorable socio-psychological climate in labor collectives;
  • * Conducting sociological consultations for workers on production and household issues.
• 5) Social service:
  • * development of proposals for the improvement and development of social infrastructure and the creation of conditions to meet the socio-cultural and everyday needs of workers;
  • * analysis of the organization of leisure and the development of proposals for improving the use of free time, providing more favorable conditions for the rest of workers and their families, labor veterans and pensioners.
• 6) Social protection, social security, social support for employees of the enterprise, social insurance, pension benefits

A feature of the social development of enterprises in recent years is the development and implementation of various social programs that can be considered as a mechanism for social protection of enterprise employees: non-state pension, social and medical insurance, training and retraining of employees, including financing the training of specialists from higher and secondary vocational educational institutions on a contract basis, as well as incentive tourism programs using funds from the fund for the social development of enterprises, programs to improve working conditions and health protection. Distinctive feature modern social programs at the enterprise level - their free choice. The scale of social programs and the extent to which they cover the working people depend primarily on the possibilities of their financial, material and technical, organizational support at enterprises.

Due to this circumstance, the economic and social components of the enterprise should be interconnected. The better the first is developed, the more effectively the second develops. There is a "pendulum effect" at work. Improving social and labor relations at the enterprise requires strengthening the legal, organizational, financial basis of social protection. The content of social activities of the enterprise should be fixed in collective agreements and tariff agreements.

7) Medical and social work

Today, medical and social work is being formed into an independent direction of professional activity, and its preventive component includes measures to prevent socially dependent disorders of somatic, psychological, reproductive health, the formation of attitudes towards maintaining a healthy lifestyle, and providing access to information on health issues 1.

The main task of workers in the medical and social assistance service of an industrial enterprise is to help people consciously control and improve their own life positions in order to prevent functional disorders in the long term and improve somatic health. To do this, it is necessary to create or activate the following links of medical and social work at the enterprise:

• to strengthen interaction between medical institutions and structural subdivisions of the enterprise of health-improving, social, trade union and other profiles;
• to develop complex medical and social measures at the enterprise with the integration of medical, social, psychological, legal, pedagogical approaches into all spheres of a person's professional activity;
• organize a wide educational work to strengthen the body's resistance as the main condition for maintaining health in conditions adverse impact environmental, industrial, social, household and psychological factors;
• social service inform the official administrative and elected bodies about the factors contributing to the loss of health, the chronicity of pathological processes that impede effective treatment, reduce the individual's orientation towards a healthy lifestyle, violate social status person.
• 8) Improving working conditions

Specialists in social work in their activities should pay special attention to the problem of forming the health of workers. V developed countries the world is accepted to evaluate the health of the working-age population in economic terms. It has been determined that the intensity of the production process and labor productivity largely depend on the state of physical and mental health of working people. There is a mutual interest of entrepreneurs and employees in maintaining a high health index, which makes it possible to assess the health level of an individual, a group of people, or an enterprise as a whole in a point system.

Improving working conditions and, consequently, preserving the health of workers is one of the most important problems of social transformations in our country, since, unfortunately, there is no tendency towards a decrease in the number of workers in unfavorable working conditions and a decrease in the level of occupational morbidity. As you know, the efficiency of the production process is determined not only by the number of employees, the level of their qualifications, the organization of production, but also by the state of health of each member of the team.

The current situation in society regarding the health of working people increases the responsibility of the administration industrial enterprises for taking measures to optimize working conditions and organizing preventive approaches to prevent the occurrence of occupational diseases. It is required to identify high-risk groups and, first of all, workers with long work experience, women of childbearing age, persons with functional disabilities, often and long-term ill workers, in order to carry out a complex of individual and group medical and preventive measures, including those that increase the general resistance of the body. ...

The organization of the listed measures to form the health of workers of an industrial enterprise requires economic costs, but, as experts have calculated, this is compensated by an increase in labor productivity by 40-60%, which brings significant profits to production. This means that it should be profitable to invest in the health of working people.

On the other hand, workers should be educated to maintain their health and take personal responsibility for the implementation of recommendations for health improvement that weaken the impact of unfavorable production factors on the body.

A very serious moment that adversely affects people's health is the presence of bad habits, such as smoking, alcohol abuse, drug addiction, substance abuse. People exposed to this effect bring economic losses to the enterprise due to frequent smoke breaks, inability to adequately and quickly respond to manufacturing process, lethargy, weakness and low working capacity. Taking into account the experience of foreign countries, in this organization, material penalties are applied in cases where the employee smokes in the wrong place.

When considering the economic approaches that shape the health of workers in industrial enterprises, the implementation of this program should solve the following problems:

The interest of the employee himself in maintaining and restoring his health. To do this, introduce any incentives for employees who are not sick, do not have bad habits and regularly undergo medical examinations. Reduce size monetary compensation in connection with the morbidity associated with the presence of bad habits. Create competition in hiring by giving preference to healthy people.

To motivate business leaders to maintain and improve the health of their employees. The enterprise must carry financial responsibility for the health of their workers, which will inevitably lead to intensification of measures to improve the working conditions of workers.

* resolve the issue of social protection of employees who have been working at the enterprise for a long time, where there are unfavorable factors for health, namely, to pay additional compensation in case of loss of health or when an employee becomes disabled due to a general illness.

Scientists note a decrease in the importance of health in the minds of the population, which indicates a decrease in the predisposition to a healthy lifestyle due to the limited socio-economic and socio-psychological capabilities of society. All this indicates that the need for adequate and effective measures aimed at providing medical and social assistance to employees of the enterprise is sharply increasing.

9) Social support against the damaging effects of stress Social support has traditionally been viewed as a buffer between occupational stress and the dysfunctional effects of stressful events, as it influences a person's confidence in coping and helps prevent the damaging effects of stress. The search for social support is the ability to find support from others (family, friends, colleagues) in a difficult situation - a sense of community, practical assistance, information 1. Social support is significantly associated with psychological and physical health, regardless of whether life and work stresses are present or not.

For the professional adaptation of specialists and the preservation of their professional longevity, it is promising to develop and use various types of social, professional and personal support to prevent burnout syndrome.

7) Socio-psychological service

The Social Work Specialist has many functions. In carrying out them, he certainly resorts to the help of psychology. Studies show that at least one third of the country's adult population lives in conditions of high levels of psycho-emotional stress. In ecologically unfavorable regions, this figure rises to 45%. Another third of the population lives in a state of average level of chronic psychoemotional stress. Thus, approximately 70% of Russians are affected by chronic high and medium stress. It was found that the main sources of stress are legal insecurity, a low level of environmental safety, a difficult environmental situation, fears for the future, a conflict situation in the family or at work. About a third of the adult population needs psychological help to correct the psychoemotional state.

Therefore, in social work at an enterprise, it is advisable to use psychological methods aimed at solving the problems of adaptation of workers, socialization of young people, and improvement of the social and production environment. Methods are divided into individual and group methods.

Significant results in social work allow the use of methods of psychodiagnostics, focused on the study of social and psychological characteristics of the individual, collectives, educational, economic relations.

Psychological counseling is widely used in social work. Both managers and ordinary workers should apply for it. Based on the results of this work, their individual and group activities are built. Psychological selection is a necessary method of social work. It is used for the social and professional self-determination of the employees of the enterprise, the definition of the field of retraining of personnel, the recruitment of groups.

The methods of psychotherapy in this case are focused on psychological transformations in the structure of an integral personality. On this basis, the psychological methods used in social work in the form of training, games, immersion are systematic and powerful.

A social worker most often acts as a social psychologist. He seeks to understand the person who turned to him for help, helps him to realize his own situation, strengths his personality in order to solve the problems facing him. The social worker acts as an active party organizing, maintaining and developing contacts. He develops the motivation for socially oriented activities of clients, enriches the individual's initiative, corrects behavior, and conducts socio-therapeutic work.

A social worker in an enterprise must act like a practical psychologist, since the content and methods of his activities are aimed at solving practical problems of the life of his clients. Ensuring success in the field of survival, retraining, reeducation, Social worker gains trust with customers.

Content social activities includes several psychological aspects, such as: the formation of social needs, interests, motives, communication methods, perception of a person and groups, the creation of favorable conditions for the life of people. Social work tools also contain a variety of psychological elements; informing, instructing, recommending, persuading, various types of analysis.

The pinnacle of the system psychological support social work is the formation of social protection not only for clients of social security, social rehabilitation, social therapy, but also the structures themselves that solve the problems of social work.

The following are considered as performance criteria:

• availability of a database and cards of personalized social accounting of the department's clients;
• the number of events held with the participation of the department;
• employee satisfaction social policy organizations, the work of the department, identified through special surveys, questionnaires, interviews of staff;
• correlation of the costs incurred for an individual employee with the results. his production activities.

Expected results of the program implementation:

^ Improvement of methods of management of social development of labor collectives, methodological support.

• 2) Ensuring the growth of social efficiency, which, along with economic efficiency, is the most important prerequisite and condition for the well-being of the enterprise and its employees.
• 4. The program for planning the social development of the labor collective at the enterprise for survival in the new market environment pushed the planning of social development at enterprises to the background. However, this does not mean that the need for such work has lost its relevance. Strengthening the stabilization processes in the country will inevitably put the problems of managing social development in a number of priorities. Therefore, it is advisable to consider the issues of organizing the management of social development at enterprises. Social processes at the enterprise must be controlled; these goals are served by social planning or planning the social development of labor collectives.

Labor collectives are called upon to produce material benefits, but this is not an end in itself, but a means of creating favorable conditions for workers for work, study, recreation, development and the best use of their abilities. Depending on the factor, the main principles of social planning are put forward:

• *in the center strategic planning it is not the manufactured products that are put on, but the person as a producer and consumer, as a socially active person;
• * the achievement of the set social goals is based on economic growth: the team can set only those social tasks for the solution of which the material base has been created;
• * the complexity of approaches and measures aimed at solving the identified problems;
• * scientific validity and objectivity of the proposed methods and mechanisms for solving problems;
• * targeting principle.

These principles determine the goal of the program: the formation and implementation of a system of methods and means of systematic management of the development of the labor collective as a social community, targeted regulation of social processes and the development of social relations at the enterprise level.

The achievement of this goal is facilitated by solving problems:

• 1) To form and implement a system of technological, technical and organizational measures aimed at maximum satisfaction of the reasonable needs of team members, increasing the content of work, creating favorable conditions for work, study and recreation, which is;
• 2) Creation of conditions for maximum use of opportunities and all-round development of the social activity of a person's personality in the production sphere.
• 3) Education of the personality of a member of the team, the formation of his proactive attitude to work, the improvement of relationships in the team.

Objects of impact: the labor collective of the enterprise

Program implementation level: enterprise level.

Scale: structural.

Period: mid-term

Program implementation technology

The technology for the implementation of the planning program for the social development of the workforce at the enterprise is a process of interdependent stages of work, involving their reproduction in a certain sequence:

1) Diagnostic stage

Social planning at the enterprise should be preceded by a comprehensive sociological study of the workforce:

• study of the social structure of workers;
• identification of its weak links and areas of improvement.
• the study of people's attitudes to work, factors of attractiveness and unattractiveness of labor at the enterprise as a whole and in each of its divisions;
• study of the degree of meaningfulness of work, its conditions and the level of its remuneration, staff turnover, labor discipline, value orientations in the team.

Based on the results of the study, scientifically grounded recommendations are developed for changing the social parameters of the labor collective and specific proposals are made in various areas of work in the enterprise collective. Such recommendations and suggestions become the basis for social planning for the current period (year) and perspective (3-5 years and more).

2) Planning and organizational stage

It involves drawing up a plan for the social development of the labor collective of the enterprise, which includes a set of scientifically based measures, tasks, indicators for the entire complex social problems, the implementation of which contributes to the most effective functioning of the team.

The workforce social development plan includes:

A) Determination and formulation of goals and objectives that determine the direction of theoretical developments and the effectiveness of social planning in practice, taking into account the parameters and relationship of social and economic development of the team, which depends on the effective use of social factors, the reorientation of production to the consumer, on the full and comprehensive use of human capabilities ...

Developing a plan involves four stages:

• 1) Preparatory stage:
  • * making a decision on the development of a social development plan;
  • * determination and formulation of goals and objectives that determine the direction of theoretical developments and the effectiveness of social planning in practice (taking into account the parameters and relationship of social and economic development of the team, which depends on the effective use of social factors, the reorientation of production to the consumer, on the full and comprehensive use of human capabilities );
  • * determination of the sources and possibilities of the resource base, the necessary solution to the identified problems;
  • * determination of indicators of social development of the labor collective (determined mainly by the collectives themselves, based on the availability of opportunities in the interests of development and increasing the efficiency of its activities);
  • planning additional measures to limit undesirable trends and stimulate socially progressive. For this purpose, a whole system of levers and incentives is used (the prestige of the profession and place of work, the traditions of the enterprise, etc.).
  • contracts are concluded with organizations involved in the development and implementation of the plan;
  • are drawn up calendar charts performance of work; clear parameters of work (indicators and timing of each event) are determined;
  • the program and methods of research are determined based on specific production conditions;
  • forms are being developed working documentation;
  • working groups are being formed;
  • the content of the work is determined and functions are distributed between the performers (creative teams), instructions are given and the team is informed;
  • distribution of functional responsibilities and determination of the degree of responsibility for the level of effectiveness of the measures taken.
• 1) Analytical stage:
  • the degree of fulfillment of the previous plan of social development of the labor collective is determined;
  • studied social structure, working conditions, life and rest, level wages and other collected materials;
  • held comparative analysis information received with normative data, achievements of advanced experience in science and technology, which contributes to the scientific substantiation of the plan;
  • processing and obtaining primary social information, compared with the results of specific sociological research;
  • the identified general trends, patterns are drawn up in an analytical note.
• 2) Design stage:
  • measures, proposals and recommendations are developed to improve the indicators of the social development of the team, which must be specific and realistically feasible;
  • an initial version (draft) of the plan is drawn up in sections, the economic and social efficiency of the proposed activities is determined, which are coordinated with the functional services;
  • the draft plan is transferred to the working group, which forms a consolidated draft plan, which is coordinated with the main specialists of the enterprise and the head of the enterprise;
• 3) Control stage - a system for monitoring the implementation of the social development plan is being developed, which includes the existing system of accounting, control and reporting at the enterprise.

The social development plan of the working collective reflects the following directions of the organization of social work:

• A) Improving the social structure of the team:
  • measures to reduce the proportion or complete elimination of heavy and harmful work;
  • work to reduce the share of low-skilled labor by increasing educational and qualification levels workers;
  • measures for the social protection of workers, taking into account their gender and age characteristics (the work of women, adolescents, the elderly is considered separately, indicating the changes that are advisable to be carried out among these categories of workers;
• B) Social factors development of production and increasing its economic efficiency.
• planning of activities related to the implementation new technology and technology. Among such activities, one can name the design of progressive forms of organization and remuneration of labor, and the reduction of its monotony. The saturation of production with high-performance equipment exacerbates the problem of releasing workers and ensuring the employment of enterprise personnel.

In this case, the possibilities of using different forms employment: part-time, flexible working hours, home-based work for women and retirees, etc.; on-the-job training; measures to stimulate rationalization and invention.

• C) Improving the working and living conditions of employees.
• implementation of measures to improve the working environment, to replace equipment that is a source of increased harm and danger, or to reliably isolate such equipment;
• measures to comply with sanitary and technical norms, labor safety standards, to organize well-equipped change houses, points for eating, washing work clothes, repairing shoes, delivering food and industrial goods to workers through the order tables, etc.
• measures to provide workers with housing, children preschool institutions, places of rest, etc.
• D) Education of labor discipline, development of labor activity and creative initiative
• analysis of value orientations of employees;
• implementation of measures aimed at stimulating high labor and production discipline, at the development of various forms of involving workers in improving production.
• E) Drawing up a social passport of the enterprise

The social passport of an enterprise is a set of indicators reflecting the state and prospects of social development. It characterizes the social structure of the enterprise team, its functions, working conditions, the provision of workers with housing, preschool institutions, social infrastructure units at the enterprise itself. The passport reflects:

• intracollective relations;
• social activity of employees and other issues.

The data from the social passport is used in the development of the social development plan.

E) Development and implementation of specialized social programs, such as, for example, "Health", "Women's Labor", "Youth", "Housing", etc.

Expected result of the program implementation:

Improvement of the system of technological, technical and organizational measures aimed at the social, professional development of team members;

• 2) Increasing the level of the use of opportunities and the all-round development of the social activity of a person's personality in the production sphere;
• 3) Improving the management of social processes, improving educational work and developing the creative activity of the working people.