How to organize your service center. How to open a computer service. Advertising and promotion

As you know, a service center is an organization that provides services for service support and maintenance of machinery, equipment and other products. SC activities also include pre-sales, warranty and after-sales repairs. Here we will consider the question of how to open a service center, a business plan for organizing this case.

When a consumer chooses a product, one of the decisive factors is what kind of support the supplier promises to him after the sale of this very product. This factor is especially important when buying electrical appliances, appliances and electronics, building materials, cars, etc. equipment and machinery, i.e. in those areas where breakdown or factory defect means the inability to use the product for its intended purpose or prevents it.

Business plan

In fact, planning in this area is no different from any other, because the only difference in this business is authorization. Therefore, you can choose any ready example a business plan from any of our other articles, find yourself a company with which you would like to work and start building your own business.


Do not forget that some companies also provide their authorized partners with discounts on their products, thanks to which you can additionally open a point of sale.

How to open a service center

The first step in starting any business of your own is to register a business. To do this, you must register the company with the tax office at your place of residence and obtain a document certifying that you are a private entrepreneur.

Next, you need to contact tax office to register the service center that you decided to open, and after the official registration of the legal entity, order the seal or stamp of the organization. To implement cashless payment, as it happens with legal entities, you need to open a current account with a bank.

The next step is to obtain a license to conduct certain types of activities, purchase or lease of commercial space for an office and document its registration.

Authorization of the service center gives him the legal right to carry out both warranty and post-warranty repairs. In the event of equipment breakdown during the warranty period, the buyer has the right to contact an authorized service center for free repair or replacement of faulty equipment.

Not all manufacturing firms have the opportunity to locate their service centers in an accessible proximity. In this case, an agreement is concluded between the manufacturer and the service center, which receives authorization from the manufacturer to repair this or that equipment.

For the full functioning of the service center, you will definitely need:

  1. reception point;
  2. directly to the repair shop;
  3. transport for the delivery of large equipment to the repair shop.

The resolution of the current issues arising during the implementation of warranty repairs is directly handled by the service center. For the most high-quality and efficient repair, the manufacturer supplies the service center with replacement parts free of charge, replaces equipment that cannot be repaired and pays renovation work... In turn, the service center should have a proper attitude towards its responsibilities: the service center should have polite and well-trained personnel, high-tech equipment of the repair shop and the ability to quickly and efficiently carry out repair work. The authorization of the service center is confirmed by a certificate issued by the manufacturer. Individual contracts are concluded between each interested manufacturer and the service center, on the basis of which the service center carries out repair work of this or that equipment. To start work, it is also necessary to establish contact with suppliers of spare parts. The timing of the repair will directly depend on how quickly the required part will be delivered. It is advisable to have in stock several suppliers of spare parts for repaired equipment, which will reduce the time for equipment repair and avoid some interruptions in the supply of spare parts. It is necessary to start partnerships with suppliers of parts at the initial stage of opening a service center.

One of the final steps is drawing up a business plan, but it will be possible to start drawing up it only after it is done with the registration of all required documents, and a final decision will be made on what type of services the service center will provide. Before starting work, it is necessary to draw up an accurate list of services, take into account the approximate costs, hire and, if necessary, train personnel. If there is a need to attract investors, then a competently and clearly drawn up business plan will contribute to the flow of investments. If the business is independent, then the business plan of the service center is drawn up in any form, as a formality.

All kinds of devices designed to facilitate and improve life are very popular. The technique is becoming more advanced and widespread. But she tends to break. This means that the household appliances repair workshop will always be in demand among the population. What do you need to know to create a successful business in this area?

Beginning of work

First of all, you should officially register your business. Illegal repair of household appliances is subject to fines and threatens with administrative liability. In the state registration authorities, you will be able to choose the organizational and legal form of your enterprise.

You can register as an individual entrepreneur, but if in the future you plan to cooperate with large companies or develop to the level of a network, register as entity... You do not need to obtain a special license for this type of business.

But you must register with the tax office. You can choose the most convenient taxation option for you - with a predetermined amount to be paid or with a certain percentage of the profit. After obtaining all the necessary permits, you can start working.

Format selection

Before you open a workshop for the repair of household appliances, it is worth deciding on a specific area of ​​activity. There are two main courses of action.

You can open a branded service center for the repair of household appliances of a particular brand. In this case, you will need to contact a large manufacturing company, perhaps your company will be a subsidiary.

Many famous brands there is no wide network for repairs, so you can easily find a client base and from the very first days of the business's existence you will receive a steady influx of visitors. The second option involves independent activities.

You can work with any brands without any restrictions, but you won't have to wait for financial or any other support from manufacturing companies. In this case, you can also choose between a universal workshop for the repair of any household appliances, from a mobile phone to a TV, and an institution specializing in a specific type of equipment, for example, exclusively on refrigerators or computers.

Premises for rent

The question of the location of the institution must be decided immediately. You can open a workshop for the repair of household appliances in a large shopping mall, but the cost of renting such a site will be too high, which means that the enterprise can easily turn out to be unprofitable. The same applies to the location of the point on the central streets of the city.

For the first time, it will be more profitable to choose a small room where orders will be accepted, and their execution can be carried out at home. The disadvantage of this option is the need to constantly transport equipment. The optimal solution is an establishment of two rooms, in one of which there is a reception room, and in the other one is directly repairing various devices.

Necessary equipment

Of course, a repair shop is impossible without tools. Both manual and electrical tools will be required. Their exact number and ratio is determined by the type of activity and the most frequent orders.

The standard set assumes the presence of a variety of screwdrivers, a soldering iron, all kinds of measuring instruments. For the comfortable work of the master, a convenient table is no less important, as well as a sufficient number of shelves and racks for storing spare parts.

You should not buy extremely expensive and new equipment, you can buy something in a used condition. When the repair shop begins to generate a stable income, all tools can be gradually replaced with new and high-quality ones, but for the first time budget will be enough.

Interior decoration

If the business plan allows, it is better to repair household appliances in a room that will not have to be changed with an increase in the number of orders. For employees and visitors to be comfortable, the reception area should have an area of ​​about twenty square meters.

Workplaces for foremen should take about ten meters each. The interior should be decorated in neutral, cozy colors. Signboard is of considerable importance. It should attract the attention of passers-by, but not seem annoying.

The name is equally important. It should communicate the specific activity of the workshop so as not to confuse clients, and also to be well remembered. Ideally, you can also invest in getting an easy-to-remember phone number. All this contributes to the fact that your service center for the repair of household appliances will quickly become famous and popular.

Staff recruitment

Among other things, before opening a repair shop for household appliances, you also need to recruit staff. It is important to find experienced craftsmen who have already worked in similar firms and have an idea of ​​such activities. The success of your enterprise depends on the level of their professionalism. Craftsmen should be able to work not only efficiently, but also quickly enough.

Then the workshop will be able to accept and fulfill a larger flow of orders, which will have a positive impact on profitability. Choose several specialists from different fields to work on a specific technique, because multipurpose craftsmen are usually not that professional. Not the least important is the selection of the receiver of orders. A non-conflict, pleasant-to-talk administrator will help attract more customers and avoid controversial situations.

Enterprise profitability

The idea of ​​opening a workshop for the repair of household appliances will have to be abandoned by those who count on quick and large profits. The profitability of such an enterprise is rather low and amounts to about 6%. The thing is that new household appliances are sold at affordable prices, so many people prefer to buy them rather than fix old ones.


After reading the article, you will learn not only about how to start a computer repair business with the tips of the pioneers, but you will also see the approximate amount that will have to be invested in such a business.

Before you start working on the creation of a computer service, you must officially register with the tax office, and coordinate your activities with the regulatory authorities.

If you plan to open only one place for the repair of computer equipment, it is best to register as an individual entrepreneur... An LLC should be registered only if more than 2-3 offices are planned to work with clients.

Advice : it is not worth working without registering an individual entrepreneur. If you do not pay taxes, you can have serious problems with the government services, which will entail huge fines.

Drawing up a business plan

Before starting any project, it is imperative to draw up a business plan... It is very important to write down all the points that are related to your future business:

  • expenses;
  • income;
  • risks;
  • planning.

If your qualifications are not enough to draw up such a plan, be sure to contact a specialist. The future of the entire business project will depend on this business plan.

Hiring employees

The most important point in the work of any service center for the repair of computers and related equipment is professionalism of employees. The best option will be hiring a few familiar professionals who are familiar to you personally.

They will be able to monitor newcomers and check the quality of their work, at first. If this is not possible, be sure to test all the employees you will be hiring.

The peculiarities of such a business are that periodically, employees will have to go out for orders (repairs with a visit to their home, office).

In this case, the employee must be neat, polite and treat with special patience those who do not understand certain points or who ask them again several times.

Employee knowledge is also important, they must quickly navigate all models of numerous computer devices and be able to quickly repair them. If the work is of low quality, the client will not contact your service again.

Advice : to get qualified employees in short term, you must contact a special recruiting agency.

Computer service room

Renting a place for the work of the service is one of the easiest points in building such a business. You don't need to look for a particularly attractive office, even semi-basements will do.

The main thing is to place an attractive sign above the entrance so that customers can easily find you.

Choose a place for your office that is easy to reach from anywhere in the city. The ideal location is near the metro, closer to the city center.


Client search

Building a customer base from scratch takes a significant amount of time. There are several options:

  1. Advertising on billboards and leaflets... One of the most popular types of advertising today, not the most effective, but bearing fruit.
  2. Website with detailed information about services... Creating a website, promoting it on the network, will help you attract a large number of customers, the better the site and the more favorable the price, the more customers you will have.
  3. Contextual advertising on the Internet... Today it is a very popular way to place advertisements.
  4. Cooperation with electronics companies... If you manage to sign an agreement with such a company, you will receive a constant influx of customers, since you will be serviced by people buying equipment of this brand. In this case, the company pays for the work.

Equipment for work

For successful work you will need specialized equipment. It can be purchased from electronics stores or ordered overseas.

Find out the list from your employees, they know better what exactly they need to repair equipment.

The list is roughly as follows:

  • multimeter;
  • soldering iron;
  • oscilloscope;
  • current clamp;
  • vacuum cleaner;
  • screwdriwer set;
  • tweezers;
  • sets of parts for equipment (video cards, keyboards, wiring, motherboards, etc.).

Have a ready-made set of parts in the workshop very important... Some computer repair companies neglect this point and order parts only when the client has already paid for the work and sent his device in for repair.

If the delivery is delayed and the parts arrive later than the scheduled date, you can permanently lose the client, since the repair will take no less than 2-3 weeks.

Service list

Before opening, decide on the list of services that you will provide. A detailed list can be spied on from competitors. From them you can find out the prices that can be requested for such work.

It's important not to forget that during a crisis, all people are looking for cheaper options, so they will contact you if you make the price average or below average by 5-10%.

To attract customers, at first, some service can be made free of charge.

Advice : make a detailed price list in which you write down the prices for all services and post it on your website on the Internet, this will seriously reduce the flow of calls to the company on this issue.

Business payback

The profitability of a business is very important, in order to calculate it, it is necessary to take into account the following costs:

  1. Purchase of equipment for repair. About 2 thousand dollars. The cost depends on the quantity and quality of the purchased equipment. Remember that some parts will have to be purchased constantly. Equipment of this type can be purchased on lease, it is profitable and convenient, especially.
  2. Premises for rent. Depending on the location, this is about $ 400. The closer to the city center, the more expensive. Try to choose the best place, closer to the metro or public transport stops.
  3. Advertising company. About $ 350. You need to pay for advertising on a constant basis, focus on creating a website and contextual advertising.
  4. Utilities, internet, cleaning, etc. About $ 150-160 per month.
  5. Other expenses. This clause implies unforeseen costs in the office. Usually, this is no more than $ 200.

An entrepreneur's start-up costs will be $ 4,500-5,000, including employee pay.

Computer repair is very profitable today and will be profitable for many decades to come.

Every person has phone, computer, tablet, which periodically fails, which means that it becomes your potential client.

Start today and already, in a few years you will have not one office, but a whole network.


In our modern society, computer literacy has gained a significant increase. There are more and more PC users every day. A structure is being formed, which suggests that very soon almost everyone will have their own computer to expand their capabilities, both in work and in entertainment. Let's say right away that in currently the cost of a PC is still quite high, despite the fact that new models appear almost regularly, and companies are in significant competition. Accordingly, there are few users who can systematically change computers when there are any problems with use. This means that service centers that carry out the process of repairing computer equipment are extremely relevant and in demand. Since it is they that allow you to get the benefits and prospects for restoring the performance of such a technique.

If you decide to open a business that in reality will have significant aspects of popularity and relevance, then you certainly need to pay attention to the possibility of opening such a service center, especially if you have a certain baggage of skills, skills and knowledge in this area of ​​activity. ... The point is that the demand for such services will still be extremely high, and it will grow. You, as a specialist, will be able to competently perform the tasks assigned to you, which will help you quickly carry out the process of active development. Accordingly, such a business will have all the necessary advantages. We will certainly say that even if you do not have the necessary skills, abilities and knowledge, you can still start working on the implementation of such a project. But, then the business costs will be more serious, since you will have to look for skilled and knowledgeable professionals, the cost of services which simply cannot be minimal.

The organization of such a business has all the advantages and development prospects. On the other hand, you should understand that there is competition in this area, and quite significant. And accordingly, you will have to competently think over the structure of the business organization, ways to fight competitors and attract potential users of your services. That is, in fact, you will have to devote a very significant amount of time to the issue of calculating a business plan. Based on this document, you will in fact be able to correctly, competently and accurately carry out the process of calculating the costs that you will have to face, as well as identify all kinds of risks that may arise in the process of doing business.

Often, start-up entrepreneurs have to do everything possible to carry out the process of attracting investors or partners, as well as to carry out the procedure for applying for a loan in order to receive the desired amount of funds for business development. In this situation, planning is the main element of work with bank employees, investors or partners. Through this document, you provide data on how effective and profitable your business will be, as well as how much the invested funds will pay off.

When drawing up a plan, you should certainly adhere to a certain structure, which involves a general description of the project, taking into account all its features and nuances, as well as a structure for calculating all costs. Moreover, the costs will need to include all cost options that arise, both at the initial stages and at the stages of business development (monthly costs). Among other things, you will have to carry out a detailed analysis process.

Planning the opening of a service center

The structure of the plan is simple enough. At the same time, you should understand that there are a lot of ready-made templates that you can use as a kind of example. Basically, if you use own funds, you can rely on ready-made calculation options. If you plan everything to the smallest detail, then indicate your real data, then you will foresee all the nuances and will be able to competently dispose of free funds in such a way that in the future there will be no difficulties and problems.

General data

A very important block, which includes such information:

  • Description of the project - name, form of business, structure of taxation;
  • Location - city, in which part of the city the office will be located, how many residents in the city;
  • Competition - the number of service centers, terms of existence, level of demand for services are indicated;
  • List of own services - indicate those services that are quite in demand. In this case, it is recommended to use the initial process of studying the audience of the target format;
  • The amount of the initial investment is indicated;
  • The pros and cons of the project are indicated;
  • The form of ownership of the premises - lease or personal property;
  • The calculation of options for popularizing services is being carried out.

Cost calculation

This paragraph should adhere to clear and accurate data. You should indicate:

  • The amount of funds that will be required to rent the premises;
  • The amount of payment for registering a business;
  • The number of costs for the arrangement of the premises;
  • The cost of purchasing furniture and equipment;
  • The costs that determine the conduct advertising campaign;
  • Unexpected expenses.

The last point should definitely be included in planning, since on its basis you get a kind of reserve of funds that can be used if necessary.

Monthly expenses

Every month the business will require certain investments. In this case, you must understand that accounting for all expenses to the smallest detail is the main element in shaping the stability of your business. If you want to avoid any unpleasant nuances, indicate all the costs that, in your opinion, may arise in the course of doing business:

  • Premises rental expenses;
  • For the remuneration of specialists;
  • The cost of paying utility bills;
  • All types of expenses that are directly related to the payment of government contributions;
  • Expendable materials;
  • Advertising;
  • Purchase of parts and spare parts, etc.

Estimated income

You can calculate income based on the formation of data that relate to the number of city residents. Based on this figure, you can calculate the number of visitors to your service center. Also, you can carry out the process of determining the number of orders for certain services. Thus, you will be able to get the final figure for the estimated income.

Description of services

Be sure to describe all the services you intend to provide. Moreover, in this case, you will have to draw up a certain price list, which will not only describe all the nuances of the services provided, but also the cost for them.

Activity analysis

It should be said that in mandatory you should summarize some kind of results, determine the nuances of advertising campaigns, clearly establish the specifics of the competition, etc. You should also display the final indicator of what kind of advantages your business has. Make a plan for the cons and positives.

As you can see, the structure of a business plan is pretty simple. If you want all the data to be clear and accurate, it is best to implement the calculation structure yourself. So, you will be sure that you have taken into account all the nuances, all possible expenses, which means that you can find the right amount of funds to open. Among other things, you will be able to immediately analyze the prospects for making a profit, efficiency, business development features.

10 ideas with examples

  1. Business based on the skills to open a standard service center in an office space. In this case, the structure of work is formed by attracting potential clients. In this business, special attention is paid to the quality of the work performed, to a wide range of services provided, as well as to the provision of various discount options. regular customers... Example: As an example, you can look at how standard service centers work. Several specialists in various fields work there. The speed of work is paid separately. The service level in popular service centers is high. Accordingly, if you choose this option for doing business, you will certainly need: the right organization, hiring experienced specialists, a system of discounts, competent advertising;
  2. Opening of a standard version of a service center without an initial investment. This opening option assumes that you can draw up a plan and contact the bank to obtain credit funds. Or find a partner who will provide funds for your ideas. Example: Currently, many banks provide unique lending options for starting a business. In this case, you can carry out the process of developing a detailed plan and arrange a loan. This is how many entrepreneurs start their work;
  3. Rent of a workplace in a service center. In many large service centers, a piecework structure is being formed. Basically, you are given the opportunity to rent workplace at all necessary equipment... You just need to advertise your services yourself, you will be offered clients in the event that other specialists are busy, you will pay the rent every month. This service is quite new, however, it acquires significant aspects of relevance;
  4. Small service center with one specialist. If you have the required level of knowledge, skills and abilities, and are confident that you can carry out any repairs, as well as resolve difficulties with software, then you can rent a small room, and carry out all the repair work yourself. In this case, we can cite as examples a lot of such workshops that are in every city. Their advantage is an affordable pricing policy, as well as the opportunity to acquire a kind of friendly relationship with the master, which allows you to receive discounts and a more attentive attitude in the future, as well as the speed of work from the master;
  5. Organization of business with a visit to your home. A very popular option is the organization of a service center, without an office. In fact, such a structure offers a very significant number of advantages. Firstly, you will not need to carry out the process of renting premises. Secondly, you reduce the expenditure of your funds on the arrangement, repair and payment of utility bills. Accordingly, the benefits of developing such a business are more significant. Surely, in your city there are such specialists who provide a home visit service. As an example, take a look at how their business is organized and how they grab the attention of potential customers. As a rule, the standard option of attracting by distributing flyers or other printed materials is used, where the coordinates of the master are simply indicated. Subsequently, the client contacts him and makes an appointment;
  6. Remote service center. In this case, we are talking about the same home visit, but only with the organization of an additional Internet resource. On the site you provide a description of all your services, a list of prices, indicate the structure of work and coordinates. Let's say right away that there are many examples of such a business. Accordingly, one can immediately assume that it has certain advantages, which creates the need to study just such a structure of a business organization, since it helps to save money and forms a structure for actively attracting potential customers;
  7. Business based on providing services to companies. In this situation, the work of a freelancer is formed to provide computer repair services to various companies. The business structure is based on the signing of preliminary agreements with managers. As you know, at the moment, computer technology is used by all companies and enterprises. At the same time, not every employer dreams of having an officially employed employee who will be engaged in the adjustment and repair of such equipment. The thing is that breakdowns do not happen regularly, and it is extremely convenient, and most importantly, more rational, to have a third-party specialist who travels and performs the assigned tasks. As you understand, the employer in this case pays exclusively for the repair services provided. At the same time, he does not need to sign with a specialist. labor contract, pay vacation pay, standard wages etc. Such services today have significant aspects of relevance. An example for the development of such a business can serve for you numerous Internet resources, which indicate that the main activity of the service center is just servicing companies;
  8. Service center with a wide range of services. This situation assumes that you will have to carry out the process of hiring specialists in various fields. This business has all the advantages, as the demand for services will be phenomenal. But, you must implement a substantial investment process. That is, investments will be larger, and such a business will require more serious investments from you in the process of updating and popularizing services;
  9. Service center and web studio. The structure of such a business is quite complex, but the benefits of development are significant. A web studio can be organized through a specialized Internet resource. The office can be shared. You will immediately distribute clients, specialists will work in an additional room, where repairs will be carried out. To organize such a business, you will need one or two specialists in the repair of computer equipment, as well as several experienced specialists who will be engaged in the development, design and design of sites;
  10. Employment in a large company as a specialist in piecework payment... That is, the more orders you complete, the higher the payment for your services will be. This option is suitable for those who want to get a more substantial amount of experience and skills, and based on the data received, open their own service office or workshop.

As you can see, there are many different ideas for organizing a computer repair business. On the Internet, you can find a lot of interesting examples that form a description of a business organization from scratch and describe the structure of its development. Using the data from the examples, you can choose the right direction for your business and benefit from the progressive promotion of your services.

Advantages and disadvantages

Any business should be assessed in terms of positive and negative aspects. Naturally, each person must determine for himself which moments prevail in his particular situation. We invite you to evaluate in detail all the nuances of the advantages and possible disadvantages in order to further evaluate the possibility of starting a business, taking into account your individual position.

Advantages:

  • Profitability. Remember that the demand for such services is very significant, for this very reason, you will get your customers. However, do not forget that it is imperative to take into account the specifics of competition. You can get real profit prospects only if you correctly organize your business, and also approach the issue of developing a structure to protect your interests from the actions of competitors;
  • There is an opportunity to make a discovery with minimal investment. For those professionals who know how to do everything with their own hands, this is a great chance to get the prospects for incredibly active development of opportunities. The thing is that such a business is based on the professionalism of the craftsmen. And if you can provide potential clients with this professionalism, then very soon your business will flourish;
  • We will certainly say that one of the advantages this business it is considered that it is possible to provide services that relate directly to the issue of repair, and it is also possible to additionally provide services for setting, diagnosing, treating viruses. That is, most often people have software problems, the solution of which cannot always be carried out on their own. For this reason, services in the software aspect will be quite in demand;
  • Ability to refuse to rent an office. Let's say right away that it is the rent of an office and its arrangement that is a significant item of expenses. You will be able to carry out the process of providing services with a visit to your home. In this case, your services will be in demand, as they will be incredibly convenient for potential customers. Among other things, we draw your attention to the fact that you will receive a significant savings bonus. Since you do not have to pay for the rent of the premises, arrangement and repair, for utilities etc.
  • You should also carefully consider and evaluate all the disadvantages, which will help you rationally determine the level of spending, as well as assess the benefits. further development your business.

Among the shortcomings, it should be noted:

  • In the case of renting an office, you generate significant expenses. To start a business, it will be extremely difficult to find the funds to rent a decent premises and equip it using modern technology and equipment. That is, in the case of organizing a business that involves renting an office, you will need to prepare for serious expenses;
  • If you do not have the necessary knowledge base on your own, it will be difficult to control specialists.
  • It is imperative to draw up a plan on the basis of which you can estimate all the estimated costs;
  • Careful consideration should be given to the choice of specialists. Recruiting inexperienced craftsmen will become the basis for a decline in your organization's reputation;
  • Carefully consider the issue of the choice of advertising products. Remember that competent advertising can become the basis for actively promoting your services;
  • Be sure to create your website. It is on the basis of the resource that you can carry out the process of familiarizing potential customers with all the services of your company, with prices, with the specifics of cooperation, etc.;
  • Perform a systematic analysis of work efficiency to eliminate all kinds of shortcomings;
  • Conduct systematic processes of professional development among employees;
  • Use modern methods of repair and maintenance.

Is it worth starting such a business?

You must determine for yourself how well you know about computer repair. Only the availability of professional skills will help you organize a truly effective business.

Do not forget that if, when calculating the plan, you get the lack of the desired efficiency from opening a large service center, then it is better to organize a small workshop in which you can organize a stable income, and on this basis, in the future, work out the development structure more big business... A business in this direction will in fact be profitable and promising, but only with the right organization. If you are not in a position to organize a quality service at the current time, it is better to give preference to a private repair or opening a small workshop providing home repair services for clients.

Thinking about how to open a phone repair shop? Detailed instructions, calculation tables and useful tips for you in this article.

♦ Capital investments - 150,000 rubles
♦ Payback - 7-8 months

Mobile phones have long ceased to be luxury goods and have become a must for everyone. Today, a mobile phone can be found in any person's pocket.

Since the price mobile phones- varied, it is clear that cheap models will break.

Few people, having discovered a breakdown of their mobile phone, will immediately throw it away and go to the store for another. Most will go to a workshop first and pay for the repair.

If you understand mobile phone devices, and friends often contact you about this, then why not think about how to open a phone repair service center.

You do not have to invest a lot of money in launching a startup, and you can earn relatively good monthly income.

Are there any reasons to open a phone repair center?

This business has many benefits:

  • Minimum capital investment and the ability to save money at many stages of starting a business.
  • If you are a highly qualified specialist (or you have hired such craftsmen) and are able to fix any breakdown, then you can set any prices for your services.
  • The opportunity to develop your business in the future, for example, to repair laptops, tablets and other equipment.
    You can also combine services: repair service + sale of batteries, chargers, accessories for mobile phones, etc.
  • Minimal money risk.
    First, you don't have to invest a lot of money in your business.
    Secondly, if you earn less than you wanted, you can always cover up your workshop by putting up tools for sale.
    You will not have to settle accounts with suppliers for unsold goods or sell leftovers for a long time in order to return at least some part of the money invested.
  • Demand for telephone repair services among the population.
    No matter how many service centers work in your city, it always makes sense to open another one.

Are there any reasons not to open a phone repair shop?

If we talk about the shortcomings of this business, then among the most obvious:

  • high level of competition in this sector;
  • relatively small monthly earnings;
  • the business rests on specialists, and if your competitors managed to hire a foreman who can easily fix any breakdown, but you don't have one, then people will visit the competitor's service center, not yours.

When should you open a phone repair center?

It makes sense to enter this business:

    Highly qualified professionals who have been fixing phones, laptops and other equipment for a long time as a hobby or working for hire.

    Why not start your own business?

    Managers who can make any startup profitable.

    If you are looking for a promising idea in which you can invest money, then you should think about opening a repair shop.
    You just need to find a good specialist and start making money.

What should be done first of all to open a service center?

Launching a startup implies the fulfillment of several mandatory points at the preparatory stage:
  1. Thinking over all the pros and cons (you must find concrete arguments why you should open just such a business, and not another).
  2. with specific calculations.
  3. Theoretical study of this field of activity.
  4. Search for the main components of your future business: premises, telephone repairmen, if you are going to act as a manager. Only after that you can start registering the case.

Two forms of opening a service center

The good thing about this business is that it gives entrepreneurs the opportunity to choose what exactly to open:

    Legal service center.

    You register as an individual entrepreneur, rent an office with a specific legal address, pay taxes, etc.
    This method is suitable both for craftsmen who are going to repair phones themselves, and for managers who want to perform only an intermediary function.

    Illegal workshop.

    Let's say you are good at repairing phones and other equipment.
    Friends and acquaintances know this and regularly plant you a job, agreeing to pay for it.
    All repair work can be carried out right at home, and customers can be looked for using word of mouth.
    This method is not suitable for managers.

Two kinds of phone repair service center

All workshops are divided into two types:

    You cooperate with a specific manufacturer, order spare parts from him, report on the work done, carry out warranty service for phones, etc.

    You do not report to anyone and undertake to repair any phone models that customers bring to you.
    In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from.

How to advertise a phone repair service center?

Such a modest business does not require a large advertising campaign.

It is enough for you:

  • distribute business cards to all your potential and successful clients;
  • give information on your page in social networks that you have opened a workshop, and ask friends to spread this information;
  • register on a local forum and tell the residents of your city that this service is now available to them.

If you can fix most mobile phone breakdowns and charge a reasonable price for it, then rest assured that soon you will have no end of customers.

Schedule for opening a telephone repair service center

The preparatory stage of opening a workshop will not take you too long.

In fact, the most difficult thing that awaits you is the registration procedure, which, due to bureaucratic delays, can take several months.

If you can speed it up, then you can rent and arrange the premises, buy tools quickly enough.

It will go even faster if you do not need a phone repair technician, and you yourself are going to perform his functions.

StageJan.FebMarchApr
Registration and obtaining the necessary permits
Rent of premises and repairs in it (if necessary)
Purchase of tools for the work of craftsmen
Advertising campaign
Opening

Business plan for opening a phone repair service center

To understand how much money you need to run a service center and what steps to take care of, check out this business plan.

Let's say you decide to open a workshop in one of the big cities.

You are going to carry out the repair of the equipment yourself, so you will not hire a master.

registration

Interesting fact:
The most popular phone was and remains the Nokia 1100, owned by 250 million people. The phone has been available in all stores since 2003.

Register as individual entrepreneur choosing the form of taxation - UTII.

It is better to start the registration procedure not immediately after the idea has arisen, but to work illegally for some time.

And only when you understand that you are able to bring broken phones back to life and you form at least a small client base, you can apply for registration.

Premises

You don't need a large room to open a repair shop. Enough room for 20-30 sq. meters.

Open your center where customers can easily find it: in the city center or in a densely populated residential area.

You don't have to worry about the decor of the room, as clients will be interested in your qualifications, not the color of the office walls.

If you are going to cooperate with a master on a fee basis, and leave the functions of a manager to yourself, then a reasonable step would be to open a business in one of the popular shopping centers your city.

A small corner is enough for you, where you will sell spare parts, phone accessories and take broken models for repair.

The master will be able to bring already repaired models once a day and pick up new job... So, a specialist will be able to work at home, and you can save on rent and expand the range of services for your business.

Workshop tools and equipment

We remember that our room is small, which means that it is not worth cluttering it with unnecessary furniture.

To work normally, you just need to purchase:

Expenditure itemAmount (in rubles)
Total:RUB 55,000
Table
8 000
Chair or work chair
1 500
Table lamp
1 000
Notebook
18 000
Safe
10 000
Telephone set
800
Lockers for changing clothes and storing personal belongings
5 000
Rack or shelf for storing tools and spare parts
3 000
Other7 700

You will also need a minimal set of tools to carry out standard phone repairs.

Expenditure itemAmount (in rubles)
Total:RUB 35,000
Soldering station with hairdryer
4 000
Ultrasonic bath
2 000
UFS-3 box + HWK programmer with cable set
6 000
Power Supply
2 000
Digital oscilloscope
8 000
Vacuum tweezers
1 000
A set of miniature tools (screwdrivers, tweezers, etc.)
5 000
Other7 000

Staff

At the first stages of work, until you form a client base and promote your business, you can do without staff at all.

If you want, you can hire a part-time cleaner and a part-time accountant.

When your phone repair service becomes popular, you should consider hiring a retailer.

How much does it cost to open a phone repair center?

You really don't need huge amounts of money to launch this startup.

It is enough to have 150,000 rubles.

The monthly expenses in this type of business are small, and will mainly be spent on renting premises, taxes, the Internet and the purchase of tools.

You can easily meet the amount of 30-40,000 rubles.

How much can you earn with a phone repair shop?

It is impossible to give an exact amount.

The earnings formula is simple: the more orders you have, the more money you can earn every month.

Form a reasonable pricing policy but not at a loss. When giving the customer a price, add 100% to the parts you used to fix the phone.

If you serve at least 5 clients per day, then the daily revenue will be at least 3,000 rubles.

Even working with two days off a week, you can earn about 60,000 rubles a month.

That is, the net profit is about 20,000 rubles.

At the initial stage, we invested 150,000 rubles. In this situation, they will pay off in 7-8 months.

Download a ready-made business plan for a cellular salon with a quality guarantee.
Business plan content:
1. Confidentiality
2. Summary
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

We also invite you to watch a video about

where to start opening a phone repair service center:

5 tips for those who are going to open a phone repair shop:

  1. Give a realistic time frame for the fix so as not to disappoint the client.
  2. Even taking into account the order of spare parts, the repair period for the phone should not be more than 14 days.
    If you can't keep up with the volume of orders, hire an assistant.
  3. Be honest with the customer: If the phone cannot be repaired, be honest about it.
  4. You should have a minimum set of spare parts and tools, but you shouldn't get too many "in reserve".
  5. Do not rush to name the price for phone repair.
    The breakdown can be more serious than it seemed to you at first glance, and if you decide to take from the client more than what was called at the beginning, he will decide that you are trying to deceive him.

Now you know, how to open a phone repair shop, and if you have necessary knowledge and skills, then take a close look at this type of business.

Helpful article? Don't miss new ones!
Enter your e-mail and receive new articles by mail