Rostelecom mobile devices. Direct city number as a gift. Conversation without borders

Mobile communications "Rostelecom", reviews of which in Russia are mostly positive, was created on the basis of the organization of the same name, which became the successor of the USSR Ministry of Communications. Huge capacities, a large number of professional specialists, development potential - all this the company is actively realizing today, trying to catch up with its competitors and squeeze their composition of the "Big Three".

As of 2017, the organization employs more than 140 thousand employees, all of them are engaged in ensuring the smooth operation of not only mobile communications, but also wired home Internet. Not so long ago, Rostelecom signed an agreement with Tele2 Russia, due to which both parties benefited: the former was able to significantly expand its coverage, and the latter began to control the general state of affairs of the company's mobile telesystems.

Rostelecom: the history of mobile communications

Mobile communications "Rostelecom", reviews of high quality which spread, among other things, thanks to the word of mouth effect, initially had a great advantage over all other telecom operators. The base of fixed telephony received in 1990 from the Ministry of Communications of the USSR helped to create high-quality. Most of the first mobile numbers operated as part of the subsidiaries of this company, in particular, Skylink, Yeniseitelecom, Baikalwestcom, etc.

The situation changed in the winter of 2014, when the assets of Tele2 Russia were merged with the company. This resulted in huge cost savings through the pooling of capacity and the freed up resources. The money received was used to modernize the network, as well as to advertise to attract new customers. As of 2016, the company's total revenue amounted to more than 295 billion rubles, and the number of mobile users has already exceeded 15 million.

Network coverage

If you decide to purchase cellular telephone then the very The best way to form an impression of Rostelecom's mobile communications - reviews on the quality of coverage. As of December 2017, the company serves over 70 Russian regions, which are conditionally divided into 7 macro-branches - "Center", "Ural", "Volga", "North-West", "Far East", "Siberia" and "South". Inside each of them, work is constantly underway to build and improve existing base stations, affecting the coverage of the network.

Since the company is exclusively Russian, it will not be possible to use its services when traveling abroad. But you should not despair, because there are roaming partners that provide communication services to Russian operators at fairly favorable prices. Tariffication will depend on which country you decide to go to, as a rule, the most expensive countries are those that are too low popularity among the residents of Russia, a detailed list of them can be found on the official website of the mobile operator.

Features of the company

If you have already purchased a device with Rostelecom mobile communications, positive reviews about the quality of communications will not be new to you. In addition to direct servicing of cellular communications, the company also leases its facilities to other operators, this is a completely normal practice, due to this, it is possible to reduce the cost of providing its services to customers. In addition, in some regions of Russia Rostelecom is a monopoly operator, and locals use it primarily, but casual guests would have a hard time here if the company did not allow the use of its base stations.

As of 2017, all of the company's cellular assets are under joint management, in which Tele2 also participates. Over the three years of existence of such an alliance, it was possible to completely restore the operation of base stations according to a completely new model in Krasnodar, Yekaterinburg, Tver, Arkhangelsk and adjacent regions. According to analysts, the company is taking a course to teach its customers to use the mobile Internet more often and even use it to make calls.

Moscow and region

The simplest tool that will allow you to choose Rostelecom mobile communications is reviews. Moscow is the most convenient city for registering a SIM card. It is there that customers are offered the most convenient tariffs, for example, in December 2017, the plan "For all L" was introduced, on which for only 399 rubles a month you can get 12 gigabytes of Internet traffic and 500 minutes for calls to absolutely any Russian numbers. A distinctive feature is that all components of the package can be carried over to the next month.

Rostelecom, together with Tele2, set a course for the maximum simplification of tariffs, which is why no more than 10-15 tariffs are offered in each region. In Moscow and the Moscow region, "On all XL" is very popular, which includes 1500 minutes to all numbers in the Russian Federation, as well as 30 gigabytes of Internet traffic, the subscription fee here is 799 rubles per month, which is very advantageous compared to other operators.

There is also a weak link in Rostelecom - mobile communications in the Moscow region, reviews of which leave much to be desired. Customers often complain about connection drops and low network coverage. Of course, the company is aware of this problem and is trying to solve it, but it takes a lot of time. As a kind of compensation, we can consider the appearance on the market of the "Super SIM S" tariff plan, which provides customers with free calls to Rostelecom numbers throughout Russia, as well as 5 gigabytes of Internet traffic, the subscription fee here is only 7 rubles per day.

Voronezh

Not so long ago, a strong link in the mobile communications "Rostelecom" - Voronezh, appeared, the opinions of local residents about the company gush with positive and joy. Previously, all current clients of the company were served by the organization "Nizhegorodskaya Sotovaya Svyaz", and they constantly had difficulties in obtaining mobile communications and Internet services.

After the reorganization of the local operator, business immediately went smoothly, and the number of connected clients in the region increased significantly. Customers note a large number of convenient and transparent tariffs, as well as noticeable improvements in the quality of communication, which allow them to use the services without fear that the conversation may be interrupted at any time.

Tariff plans

Despite the fact that the company also provides services, Rostelecom's main priority is mobile communications; tariffs, reviews about the company, details - all this is in the public domain for everyone. All tariff plans offered by it are mainly divided into two types: package and standard. The first ones represent a whole range of services: minutes for calls, Internet packages, SMS messages, etc. For the client, such tariff plans are the most profitable, since they receive all the necessary services at once for a relatively low price.

Standard tariff plans are gradually becoming a thing of the past, since they are much more expensive than modern ones. In this case, we are not talking about traffic packages, minutes and messages, the client uses a pre-established tariffication, while he can connect the necessary options with traffic, SMS or minutes for an additional fee. Connection cost tariff plans and their tariffication will directly depend on the region in which the client is located. As a rule, the most expensive communication is in underdeveloped areas located in the Far East and in the northern part of the country.

There are several large mobile operators on the territory of Russia. Recently, a new Rostelecom SIM card has appeared, which offers tariff plans from famous company through the mvno system (virtual network). Previously, the company was engaged in the provision of services for connecting landline telephones, cable TV and the Internet, but now it has also connected to the mobile communications market.

Mobile communications Rostelecom

The operator of the Internet and cable TV has launched a service - cellular communication Rostelecom. The opportunity is provided to make calls to 65 regions of the Russian Federation. Mobile communications have become part of a comprehensive solution for communication inside the office, at home and outside. On the official website, the company offers a set of tariffs that work with and without a subscription system. The Rostelecom SIM card works with all communication standards.

MVNO Rostelecom

The virtual mobile network was created on the basis of the operator Tele2 and provides communication in 65 regions of the country. The mobile operator Rostelecom has set a condition that only those subscribers who already use at least one of the services of Rostelecom will be able to use tariff plans and buy a new SIM card. For example, if you use Internet traffic for your computer, you can purchase a card.

After launching on the MVNO system, the company offers its users preferential terms for connection. After purchasing a SIM card, you will be provided with a one-time discount on your home phone services. The promotion includes free calls between mobile phones and home phones from Rostelecom. The tariff line of the plans includes several packages that differ in their conditions.

How to become a Rostelecom subscriber

Anyone cannot just come to the sales office and buy a Rostelecom SIM card. The company connects to the mobile network only those who already use at least one of the services: cable TV, the Internet or a landline phone. Since 2019, the operator has provided a single account for paying for mobile and fixed services. It was announced that the sale of subscriber equipment in a package of services will begin next year, tablets and smartphones will be offered in installments.

Rostelecom tariffs

At this stage, the operator offers several tariff plans. It is worth choosing based on your needs in a particular package of services. The following connection options are presented on the official website of Rostelecom:

Super Sim Free. Does not have a monthly fee, calls to all numbers in the home region cost 1.5 rubles per minute. For sms you will pay 1.5 rubles / piece, Mobile Internet- 1.5 rubles / 1 mb.
Supersimka S. The subscription fee is 199 rubles per month, contains 200 minutes for calls, 2 GB of Internet traffic, 200 SMS in all regions except Crimea.
Supersimka M. Payment per month - 399 rubles, contains 500 minutes to all Rossi numbers, 500 SMS, 10 GB of Internet everywhere except Crimea.
Supersimka L. Subscription fee - 599 rubles, includes 1000 minutes to all numbers, 1000 SMS and 10 GB of Internet.
Super Sim XL. The subscription fee is 1199 rubles, contains 2000 minutes for calls, 2000 SMS and 15 GB of Internet traffic.

Simka Rostelecom

You can get a SIM card in Rostelecom stores, provided that you are already a subscriber of this company and use its services. It is currently impossible to find them in cellular networks. Simka is activated for free, you just need to insert the card into the phone. Upon receipt of the device by installments, mobile applications from Rostelecom will be immediately installed on it.

SIM card and phone number

Existing subscribers of the company will be able to order a SIM card for themselves through the online store or by visiting the sales office. All new clients will be offered to become a client of mobile communications when connecting to any other services. Other ways to get new number will not work. The cards work based on the coverage of the Tele2 operator, so they work now in 65 regions of Russia.

SIM card replacement

If your mobile phone has been stolen or you have lost it, you will need to replace your SIM card. It is possible to get a new sim and keep your old number, set of services, options and tariff plan. Services of replacement / restoration of a SIM card are provided in Rostelecom offices, if the subscriber visits him personally and provides a document proving his identity and the right to own the number. Conducts for individuals the procedure is free.

Blocking at will

This service is needed for the above-described situation, because without blocking the attacker will be able to use the SIM card without your knowledge. Blocking will help to save funds in the account, prevent communication on your behalf. You can use one of the following methods for these purposes:

Inside your personal account on the Rostelecom website. After logging in to the system, you need to use the prompts on the page and voluntarily block the SIM card without spending any effort or money.
Visit any service center operator, you can contact the office employee with a request to suspend the SIM card. The technician will ask several questions to confirm your ownership of this phone number. After that, he will immediately be able to block the SIM card.
You can contact the company's support service from another phone. You will also be asked several questions, after which they will stop the operation of the lost SIM card.

The launch of mobile communications from the company is not due to the desire to seize the cellular communications market, but to enable its customers to use absolutely the entire range of services (mobile phone, home Internet, landline phone, digital television) with a single personal account, convenient payment methods and halved prices. In a word, mobile communication from Rostelecom is beneficial for their customers

Current promotions for mobile communications

Details on each promotion can be found by calling 8-800-1000-800

Direct city number as a gift

Valid until 30.06.2018.

Those who subscribe to tariff plans L, XL- they will receive a direct city ("short") number as a gift. And at the same time they will not pay a monthly fee for it

Promotion "Go over 0!" ...

Valid until 30.06.2018.

Switching to the mobile operator Rostelecom from another provider (Megafon, Tele2, MTS) while maintaining the number (MNP service) is provided free of charge.

Call Forwarding Free Promotion

Valid until 30.09.2017.

Call forwarding from Rostelecom home phones to Rostelecom mobile numbers is free of charge. Those. if you have both services connected, forwarding between them will be free of charge

Promotion "Two Internet"

Valid until 30.09.2017.

If you actively use mobile communications from Rostelecom, then you can get a discount of up to 50% on the payment for Home Internet. Services must be linked to one personal account (this can be done in personal account). To get the maximum discount (at the moment 50% ), you need to top up your account mobile phone not less than 500 rubles.

MAIN ADVANTAGES

Who benefits from connecting to Rostelecom?

For people with relatives in other cities and regions of Russia:

Without a doubt, an extensive telephone network is a huge plus for Rostelecom in terms of cheap long-distance calls. And with the advent of mobile communications, they become completely free.

People who often call home:

Do you often have to call a landline number? It is not necessary to hang on the "pipe" in the office to call home numbers - each tariff includes a huge number of minutes in order to have comfortable communication on all Rostelecom phones.

People who need cheap unlimited internet on their phone:

Rostelecom, unexpectedly, has one of the cheapest tariffs with really unlimited Internet, without restrictions on traffic or the number of customers via a mobile hotspot. This is truly a godsend for those who have been looking. Details below!

For people who already have Rostelecom services:

If you have home Internet from Rostelecom, then the package of services (Internet + mobile + TV) will cost less than all three services separately. And there will be much less problems with payment - everything is in one place. Paid and always in touch - both at home and on the street.

To people whose friends and acquaintances have transferred numbers to Rostelecom:

Needless to say, all calls within the network are free? Yes, the subscriber base has not yet stood next to the big "three", but gradually and systematically more and more people choose Rostelecom.

I want SIMKA!

How to connect?

You can connect at any sales and service office. The closest one can be found at this link:

How much does the connection cost?

Connection is free. After you receive a SIM card, you need to decide on the tariff plan that suits you. Next, top up the account of your new number in an amount equal to the monthly payment for the tariff (i.e., if you have chosen a tariff for 120 rubles / month, then top up the balance by 120 rubles). To activate the tariff you have chosen, you must:

Switch to tariff "SUPERSIMKA S"... Send SMS to the number 220 message with number 11
Switch to tariff "SUPERSIMKA M"... Send SMS to the number 220 message with number 12
Switch to tariff "SUPERSIMKA L"... Send SMS to the number 220 message with number 13
Switch to tariff "SUPERSIMKA XL"... Send SMS to the number 220 message with number 14
Switch to tariff "SUPERSIMKA XXL"... Send SMS to the number 220 message with number 17

Show rates

Calls to home and mobile phones of Rostelecom within the home region (krai, republic, region) - Is free
Calls to home and mobile phones of Rostelecom in Russia (call to another city, etc.) - 200 minutes
Calls to cellular other operators (Tele2, Beeline, MTS) - 1.5 rubles / minute
Prepaid traffic - Unlimited
SMS within the home region - 1.5 rubles
SMS within Russia - 2,5 rbl

Prices in Moscow are higher than those indicated here. On all tariffs, unused minutes and megabytes are carried over to the next month. If you do not use your SIM card for more than four months in a row, the number will be blocked. More detailed information on each tariff on the website rt.ru/mobile/mobile_tariff

Minute packs are valid only within the home region. When you leave the borders of your region, republic, region, roaming starts to operate. Price for incoming and outgoing calls - 5 rub / minute... The only exception is on the tariff plans Super Simka L and Super Simka XL - there incoming calls are free throughout Russia. Internet traffic this does not apply - you can use your megabytes everywhere, throughout Russia

Attention! information for existing subscribers! From June 1, 2017, changes have been made to the tariffs. If you have already been connected to Rostelecom Mobile communications earlier, now the parameters of your tariff do not coincide with those indicated above - there were other prices for the same names. The current parameters of your current tariff can be found by the command * 103 #

Switching from Beeline / Megafon / MTS to Rostelecom

Briefly:

Come to Rostelecom and write application for number transfer
Wait several days while the transition will take place (the old number will continue to work as usual during the transition)
You get SMS- when the transition is over, you will receive a corresponding message on your phone.
Pull out old sim card- insert a Rostelecom SIM card instead
Choose a tariff, activate it

More details:

To switch from an alternative operator to Rostelecom, you need to come to the sales office - here you write an application to transfer the number to Rostelecom's service. Then they will be given a SIM card with a temporary Rostelecom number. You don't have to use it - for the next 9 days you will still have your old SIM card active until the number transfer procedure is over. So put the new "Rostelecom" SIM card in the closet for the time being. The only condition is that you need to put 100 rubles on a new SIM card for the transition to take place. If the balance is zero, then the maximum you can only receive calls from your home.

The application for the transition to Rostelecom is processed by Tele2 (MTS, Beeline) - 9 days... Your former operator will try to keep you as a subscriber by offering great deals. Naturally, all this will be temporary, and then you will be returned to your old tariff. You shouldn't pay attention to this. If you nevertheless change your mind, then you can formalize the cancellation of the transition at the sales office

After ~ 9 days you will receive an SMS:

Rostelecom will notify you that at this time the service will be completely transferred to its networks. This means that on this day and at this time you can pull out old SIM card operator Tele2 (MTS, Beeline, etc.) and insert new SIM card Rostelecom. Do not forget to have on your balance sheet 100 rubles

By default, you will have a tariff connected SUPERSIMKA FREE - this is the so-called starting tariff for all, but we do not recommend staying on it. Calls to all phones on it are still affordable - 90 kopecks / minute, but the traffic fee is simply monstrous - 10 rubles / megabyte... You can check that you have this particular tariff initially with the command *103#

To connect the required tariff, top up your account with the required amount (depending on the tariff). For example, I chose "SUPER SIMKA S". We put 120 rubles into the account. We write an SMS to number 220 with the number 11. For more details, see the section "How much does the connection cost" at the beginning of the article

When you first start the phone with a new SIM card, it may ask for a reboot to apply the settings

Useful information

Coverage area

Rostelecom uses the technical infrastructure of the Tele2 mobile operator (technology MVNO)... Therefore, if you have a comfortable reception in your usual habitat on a Tele2 SIM card, then you can safely switch to Rostelecom - the signal level and work will be identical. If you have another operator, see Rostelecom's mobile coverage area. It can be viewed at the link below (to see your region, click on the - / + button in order to zoom out or zoom in on the map):

Balance check, remaining minutes, remaining traffic

Customer Support Center mobile communications— 1888

What is my tariff? — *103#

How do I check my balance? — *102#

How to check how many minutes and megabytes are left? - *100*12#

Service management — *100#

Show my phone number — *110#

Connect an additional 500 megabytes of traffic for 50 rubles -*100*347*1#

Question and answer

Can I connect a direct landline number?

Yes, it is possible to connect a direct (short) number on the SUPERSIMKA L, SUPERSIMKA XXL, SUPERSIMKA XL tariff plans. Subscription fee - 3 rubles per day. Attention! If you had previously connected a direct number from Tele2 or MTS, then when you switch to Rostelecom, you will lose it. Those. alas, your “old” short number cannot be connected in any way - you have to choose a new one.

The message “Service reduced speed (technological) is connected”. What means?

This means that your package of megabytes in the tariff plan has come to an end (you can check with the command *100*12# ) and the connection speed is reduced to a minimum (usually no more than 56 kbps). But at the same time, you can surf the Internet and they will not take money for it. After the end of the billing month and you top up your account with the monthly fee, your megabyte package will be available again.

What are the disadvantages of mobile communications from Rostelecom? (updated)

There are no free SMS to number 900 (Sberbank mobile bank). Those. if you do not have money on your phone, you will not be able to transfer it to your account from the card (only possible with free SMS in the tariff). In general, all outgoing SMS to number 900 are paid (transfer to another card, put money on the phone) (This problem has already been fixed, updated 06/16/2017)

In modern economic conditions, savings Money relevant for all areas of life. What once seemed like a relic of the past is triumphantly returning to our apartments and everyday life. Now the home telephone provided by Rostelecom is becoming the most economical means of communication. Provided that fixed telephony is combined with mobile, the financial burden on the family budget is noticeably reduced. Also, representatives of business structures note a noticeable economic effect from the innovations of your partner. Now you do not need to look for different companies where the conditions and what payment for mobile Internet, other various means of communication are better, because, through Rostelecom, you can connect your phone, cellular, Internet, television immediately and choose the most favorable tariff for yourself.

Rostelecom innovations lead to success in business and life

Only the strongest and most stable company in the field of IT technologies is responsible for the step towards convergence of telephone, cellular and home numbers in Russia. Before taking such actions, Rostelecom assessed the potential of modern telephony in the domestic telecommunications market. The result of the work done was the proposal of a number of innovative products. They are intended to squeeze the positions of the main companies providing mobile services. This conclusion suggests itself when reviewing shares and telephone tariffs provided by Rostelecom for all official resources of the company.

The most interesting product from Rostelecom on the telecommunications market

The most recent promotion deserves special attention - get a cell phone with unlimited communication at Rostelecom. To activate the gift, the client needs to act in stages:

Connect any service from the extensive list of products offered on the site. For example, the best tariff plan for your home phone Unlimited Russia with unlimited minutes;
Choose a suitable tariff plan for your mobile phone. We offer packages for any needs with monthly, daily or minute payments;
Fill out a simple application on the website with the provision of your full name, contact information and address of residence. The operator of the company contacts the client to clarify and explain in detail the exact information of the contract in detail;
Pay and receive the required number of SIM-cards at any place convenient for you;
Start free communication on Rostelecom's home and mobile phones.

At the same time, the client does not need to worry about which means of communication he is calling. The main thing is that the conversation should be between the subscribers of the telephone numbers included in the numbering resource of PJSC Rostelecom. Taking into account the fact that, according to verified data, about 100 million people today receive services, it becomes clear that free communication on home and mobile phones is completely in the hands of the company's clients.

Good service should be everywhere

It is important that Rostelecom provides high-quality services to mobile Internet, cellular and home telephones throughout Russia. This is included in the cost of connection services and tariff plans from the largest subscriber network and an extensive complex of telecommunication service centers in the country. In such conditions, communication problems are practically excluded, and in case of force majeure they are eliminated in a minimum period of time. You can get acquainted in detail with your new capabilities on the official website of the company. All information on the price of connection, services, maintenance is verified. It is regularly updated because it is the responsibility of everyone in the organization to provide truthful information. Here you will always find how much the best telephone tariff for you and your family costs in Rostelecom.

Currently, there are several providers operating in Russia, and one of the most famous is Rostelecom. This company provides its clients with a fairly wide range of services and covers a huge audience. The provider regularly has new offers that not only attract the attention of subscribers, but also raise a lot of questions.

Rostelecom understands very well that despite the efforts to make its products as accessible and understandable as possible, many customers will still have questions, in connection with which the provider has organized a customer support center. Knowing how to call the operator Rostelecom, the subscriber will be able to get an answer to almost any question. The operator has provided for the possibility of communicating with a contact center specialist in several ways and below we will consider all of them, you just have to choose the option most suitable for you.

short info

Rostelecom's single technical support number is 8-800-100-08-00 or 8-800-100-25-25;
Rostelecom Contact Center - 611 or 000;
When in roaming - +7 908 221 00 413;
From a landline phone - 8 800 300 18 01.

How to call the operator Rostelecom from mobile and landline

Today, almost every city in the country has regional branches of support for Rostelecom subscribers, however, it takes time to visit the company's office, which not everyone is ready to allocate. Rostelecom understands this very well, therefore, the possibility of remote customer service was created. The methods discussed below are available for all subscribers of the Rostelecom operator, regardless of their form of service. Rostelecom is available completely free of charge at any time and on any day of the week. There are several numbers for communication with the operator Rostelecom, a call to which can be made from any phone, including when in international Roaming. For each case, a separate number is provided and they are all listed below.

If a Rostelecom number is used to communicate with the operator, you can use one of the short numbers. Dial the number on your phone 611 ... Then you just have to wait for the specialist's answer. A similar call can be made to number 000 ... It should be noted that it is not always possible to get an immediate response from a customer support center specialist. Often, agents are busy and have to wait for a response in turn. The waiting time depends on the workload of the contact center. The operator can answer both after a few seconds and after half an hour.
You can also use a single Rostelecom technical support number to communicate with the operator. To do this, dial one of the following numbers on your phone 8 800 100 08 00 or 8 800 100 25 25 ... Similarly to the previous method, the connection with the operator may take some time, depending on the workload of the system. The numbers are available around the clock and are free of charge when making a call from the territory of Russia. If you are abroad, then the next item will be of interest to you.
If you do not know how to call Rostelecom operator in roaming, then just dial the number +7 908 221 00 413 , then wait for the answer of the specialist and ask him the question you are interested in.
You can call the operator Rostelecom not only from a mobile phone, but also from a landline. To contact a specialist of the customer support center, dial a single number on the landline phone - 8 800 300 18 01 ... The call is free and available around the clock.
Speaking about how to call the operator Rostelecom, one cannot fail to mention the opportunities provided by registration in your personal account. This service allows you not only to contact a specialist online, but also to avoid such a need at the expense of independent decision the questions that have arisen. With the help of the self-service system, the subscriber can perform a huge number of different operations. For example, in your personal account you can connect and disconnect services, top up your balance, familiarize yourself with new offers from the provider, etc.

It should also be noted that for each type of service, Rostelecom has provided individual hot lines that allow you to connect with a specialist who specializes in solving specific issues. Thanks to this, subscribers can receive high-quality support as quickly as possible.
Below are the most popular numbers for such services. We recommend that you familiarize yourself with them and if there is a number among them that is relevant to your question, it will be most convenient to use it.

8-800-300-18-02 or 118-02 - Service technical support subscribers of cellular communication. This also includes the previously cited numbers 611 and 000, which are also available for mobile subscribers;
8-800-300-18-03 or 118-03 - Unified technical support service for Internet subscribers; 8-800-300-18-05 or 118-05 - Acceptance of applications for connection of services;
8-800-300-01-00 - Subscriber service telephone system;
8-800-100-08-00 - Sales service operator number.

As you can see, the provider has made a lot of efforts to provide its subscribers with support at the highest level. This concludes this article. Now you know how to call the operator Rostelecom, you just have to choose the most suitable method for you. We hope the material prepared by us was useful for you.