Internet provider Seven Sky: services, tariffs, reviews. Personal account of Gorkom - Internet provider Gorset Technical support by Gorkom

Gorkom is a full profile telecommunications company providing broadband Internet access, telephony, digital television and web hosting to individuals and legal entities.

The company was founded in 2008 on the basis of the operator Su29-Telecom, one of the leaders in the Moscow market for home Internet connections.

Currently, the company provides its services in 39 districts of Moscow, as well as in the city. Lyubertsy, Moskovsky, Krasnogorsk, Odintsovo, Shcherbinka. The company's subscriber base exceeds 60 thousand users, thus, we occupy the 7th place in the Moscow market.

Internet access is provided using the most modern technology FTTB (Fiber-to-the-Building). The company has its own backbone fiber-optic backbone and is present at the main points of traffic exchange MSK-IX.

Local telephone communication services in Moscow and the Moscow region are provided from the company's own numbering capacity, as well as from the numbering capacity of OJSC VimpelCom.

As part of the digital TV service, the company's subscribers are provided with access to more than 120 informational, educational and entertainment TV channels.

Our company is dynamically developing, expanding the network coverage area and subscriber base. We are constantly improving the quality and expanding the range of our services.

The brand belongs to the well-known metropolitan provider company “Seven Sky”, which has been successfully operating for a long time in the field of providing communication services to residents of the capital and the Moscow region. This commercial hierarchy does not end with Seven Sky. Gorkom itself is part of the West Call group of companies. The latter, in turn, occupies the first lines of the rating of the largest telecom operators in Russia.

All this ensured a rapid growth in the number of connected subscribers, including both large institutions and individuals... GorCom deals not only with small, medium and big business, but also with ordinary household consumers of Internet services living in private city apartments.

A powerful subscriber service network and advanced services for subscribers make it possible to make the connection to Gorky the most simple and transparent procedure. The list of the operator's activities is impressive:

• Providing access to the Internet for clients of all levels. For this reason, the staff of Seven Sky has specialists in organizing networks of any complexity, including corporate ones.
• Serving digital television subscribers, incl. customers with television receivers of the Smart TV class.
• Provides high-speed fiber-optic communication channels for rent.
• Implements network equipment of various models and related software.
• Connects home and commercial subscribers to the city telephone line (with codes 499 and 495).
• Implements design work in the field of building networks of an enterprise scale.
• It offers its customers security systems based on video surveillance and dispatching.

Seven Sky takes an active part in the life of the capital. Develops and participates in projects of various kinds. From large-scale actions in the field of education and provision of students and schoolchildren modern equipment, to medical programs and assistance to low-income citizens. The latter is worth talking about separately.

Beneficiaries of "GorKoma"

Not all of them are served by the operator on the basis of a single tariff grid. The company offers significant benefits and discounts to many categories of citizens.

Moreover, these groups include not only low-income strata of the population who would like to get access to the Internet on an equal basis with other citizens, but also deserved ones - for example, participants in the liquidation of the accident at the Chernobyl nuclear power plant.

The privilege is enjoyed by people with disabilities of the first and second groups, as well as large families. They did not ignore the veterans (including the Great Patriotic War) and combatants, former soldiers of the Afghan contingent. All these citizens can use the network at significantly reduced rates.

Where can I see the content of the GorKoma tariff schedule? On the page http://www.seven-sky.net/for_abonents/Internet/Tarify_InternetTV_Moskva_i_MO. From the information given on it, it follows that all tariffs are conveniently divided into several groups:

• Monthly.
• High-speed.
• Semi-annual.
• Anti-crisis.

A tariff with a monthly payment and access to the network at the level of 150 Mbit per second will cost you only 249 rubles per month. For those who do not need such a speed, there is a monthly tariff plan called "Clear" - 149 rubles / month. Individuals and organizations in need of fast data transmission and reception may be interested in the "High-speed" category. The cost of all these tariffs is the same - 450 rubles per month.

So how are they different? The fact is that the price of 450 rubles. valid only during the trial period, which is 13 months from the date of connection. Further, the cost can be reduced or increased depending on the speed. For example, the fastest tariff "Clear-1000" will cost 1250 rubles a month.

One thing to keep in mind: Running at these speeds requires adequate hardware and high bandwidth network. If the conditions for connecting the subscriber do not meet these criteria, then the speed declared in the contract will never be achieved.

This can be a source of frustration for the operator, although this is certainly not the case. To avoid such collisions, it is best to appoint a kind of expertise: that is, call the company's employees in advance and test all network components for their ability to function under high load. Visit the Seven Sky website: http://www.seven-sky.net/ - there you will learn a lot of interesting things.

Gorkom ru - the official website of the Gorset Internet provider (city of Tver).

Both individuals and business representatives will be able to find useful information on the company's website. So, both the first and the second can get acquainted with the terms of connection, tariffs and services, payment methods and promotions.

To get full access to the capabilities of the Gorkom ru website, you need to log into your personal account - a service available to Gorset subscribers.

To enter your personal account, you need to indicate your username and password, which you receive when connecting.

The first thing you need to do in order to connect is to check if your house is connected to the Gorset. This can be done directly on the Gorkom website. To do this, you need to go to the "Connect the Internet" link, then enter the street name and click on the "Find" button. As a result, you will see a list of connected houses.

If your house is on the list, select it and start filling out the application for connecting your apartment. In the proposed application, you will need to indicate the last name, first name and patronymic, passport data (series and number of the passport, by whom and when the document was issued), connection address (apartment number, entrance and floor).

In the application for connection, after which you can get access to the personal account of the City Committee, you should also indicate the contact numbers, select the service (Internet + digital TV, Internet or digital TV), the tariff plan and the answer to the question presented.

After that, the manager will contact you to confirm the application by phone. In this case, you will need to confirm the specified passport data. Without confirmation by phone, the application will not be completed.

You can leave a request for connection not only on the Gorkom website, but also when contacting one of the Gorset offices. You can also familiarize yourself with the locations of the offices, as well as their working hours, on the official website of the Internet provider. Among other things, to complete an application for connection, you can contact the company's specialists at the phone number indicated on the web resource.

Before you make the connection and can get access to the personal account of the Gorkom, you should familiarize yourself with the tariffs of the Gorset and choose the appropriate one.

After connecting, you get access to your personal account - a service that opens up many opportunities that you can use at any time convenient for you. So, here you can see the state of your personal account, take the promised payment, change the tariff, and also block services.

In order to use the services of the Gorset, it is necessary to make timely payments. The company offers its users several payment methods, including the QIWI and Gorod payment systems, Gorset offices, bank transfer and bank card payment.

One of the most popular payment methods is credit card payment. To carry out the procedure, you need to go to the appropriate page on the Gorkom ru website, after which you will be asked to indicate your contract number and the amount of payment, click on the "Pay" button. As a result, you will be redirected to the secure gateway of the payment system, where you will need to enter such data bank card, as the name and surname of the cardholder (as indicated on the card itself), number and validity period of the card, code from back side cards (CW2 / CVC2), as well as a valid email address and telephone number.

If you have any questions while making a connection, working with a service such as a personal account, choosing a tariff and the like, you can refer to the "Questions and Answers" section, where materials are available regarding network connection settings, answers to frequently asked questions, as well as documents.

Of particular interest is the section "Frequently Asked Questions" on the Gorkom website, which reflects the answers to questions regarding general topics and connections. The site also contains the contact phone numbers of specialists, which you can use to resolve issues related to connection, technical support and television.

If you are also interested in obtaining grants for research in the field humanities, refer to the official website of the Russian Humanitarian Science Foundation, where it is available.

Personal Area Gorkom - stat.gorcom.ru

Choosing an Internet provider is a crucial step. After all, the comfort of being on the network directly depends on the quality of the Internet received. That is why it is important to timely familiarize yourself with all the nuances of the services provided by the company. In this case, we will talk about the Seven Sky provider ..

What services does Seven Sky provide

Seven Sky, also known as GorKom and Iskratelecom CJSC, has been officially operating in the communications services market since June 1, 2014. It was at this time that the designated enterprises merged and a new brand was registered. It belongs to the WestCold group of companies specializing in communication services. The provider has at its disposal a fiber-optic network and provides Internet access, IP-television and telephony services. Works with private clients and legal entities... The latter are also offered services for leasing communication channels or creating corporate networks turnkey data transfer, including all stages from design to launch.

Seven Sky is involved in many social projects in the field of education and medicine. It also provides preferential conditions for its services to low-income categories of the population, pensioners, veterans of the Great Patriotic War, participants in the liquidation of the consequences at the Chernobyl nuclear power plant and hostilities in Afghanistan, invalids of groups 1 and 2.

In which regions is it possible to connect

The company provides telecommunication services in Moscow and the Moscow region. To the list settlements, in which connection is possible, include more than 50 administrative units, including Odintsovo, Butovo, Chertanovo, Tsaritsyno, Khamovniki, Khimki, Maryino, Zhulebino and others.

Seven Sky provides its services in most settlements of the Moscow region

Advantages and disadvantages

On specialized sites and forums, you can find a variety of reviews about the provider. Most users note the benefits:

• stable internet;
• convenient rates with high speed data transmission;
• low prices for services in comparison with other operators;
• promotions and discounts, in particular when concluding an annual contract;
• the possibility of purchasing equipment in installments;
• Additional services, many of which are provided free of charge.

However, there are also disadvantages in the form of single claims, for example:

• failures in the network, in particular, in case of accidents and repair and technical work on the lines;
• the sluggishness of the technical support service and the long waiting time for the connection.

Rates

The provider offers a wide selection tariff plans, from which you can choose an option with an optimal price-quality ratio.

Table: Internet tariff plans

The company also offers a wide range of digital TV packages, including in HD quality, and additional services, such as voluntary blocking for up to 90 days (convenient if you do not plan to use the Internet during this period) and the promised payment (if there is a lack of funds on a personal account).

How to connect the Internet from Seven Sky

Connect services home internet and TV from Seven Sky is pretty simple. For this you need:

1. Apply for service connection.
2. At the set time, provide access to the premises to a specialist of the company who independently conducts the cable, installs necessary equipment and will configure the connection settings.

Where can I leave a request for connection:

• in the Seven Sky center at the place of residence;
• by phone +7 495 989-24-94 (connection department);
• on the company's website.

After concluding an agreement with the company, you will be given a login and password to enter your personal account, where you can pay for services, change the tariff plan, enable or disable additional functions and packages, and contact the technical support service.

GorCom provides access to the Internet, interactive television and IP-telephony. When choosing complex tariff plans (Internet and TV), you can also add a subscription to the Megogo service to the set. The router you need to Wi-Fi connections, you can take it in installments. There are models from manufacturers TP-Link and D-Link to choose from. You can connect IPTV through a separate Android Box.

How to connect a router to the GorKom network

Depending on the router model, the following items may be located on the back of the device:

• WAN port for connecting an Internet cable;
• LAN connectors through which the wired Internet works;
• "Reset" button, pressing which restores the factory parameters of the router;
• "WPS" button to quickly add devices to an existing Wi-Fi network.

Connect to the "WAN" port the cable run by the GorKom provider to your apartment, house or office. Insert cables from local Ethernet devices into the LAN ports. In the case when the device works with a cable and wireless network, it is recommended to choose a wired connection if the conditions allow laying the cable indoors. After connecting all the devices, insert the power supply into the desired connector on the router and plug it into a power outlet.

Note! The best location for the router is in the central room of the apartment. There should be as little interference as possible between the router and wireless home devices: thick partitions and walls, furniture, household appliances, large houseplants.

Establishing a connection and setting up a network

The initial configuration of the Internet by GorCom can be done via Wi-Fi or using a cable. If the operation of the router was previously performed in the network of another provider, the old configuration incompatible with GorKom may be saved on it. In this case, it is recommended to reset all parameters using the "Reset" button. Hold it for 10-20 seconds until all indicators light up simultaneously.

Advice! Often, the reset button is recessed into the body. To press, use a long, thin object: a match, a toothpick, a paper clip. If you have any difficulties with resetting the parameters, find the instructions on the manufacturer's website.

If the computer from which you will configure the router is not connected to it with a cable, connect to a Wi-Fi network. Check the IP address of the router on the bottom of the device. Enter it in your browser, enter your username and password to enter. They can also be recognized on the router itself. In the main menu of the web interface, go to the "Internet" section. In the "Basic settings" table, select the "Dynamic IP" WAN connection type. Save the parameters and reboot. After that, check your connection to GorKom by opening any website. Using the SpeedTest service, you can also find out the speed of the Internet.

Wi-Fi network setup

Open the "Wireless" menu and go to the "General" tab. In the first text box, enter an arbitrary name for the network. If necessary, the network can be made hidden by checking the “Yes” option in the next paragraph. Do not change the operation mode of the Wi-Fi network if you do not know the modes through which the equipment being used is connected. Select “Auto” from the “Channel” drop-down list so that the router will independently determine the least loaded frequencies for Wi-Fi operation.

Set "WPA2-Personal" in "Authentication Method". This option is optimal for the best connection performance and Wi-Fi protection. Select the encryption protocol from the following list: AES or TKIP. Set the access key to the wireless network (Wi-Fi password) below. Save the settings by clicking the "Apply" button and reboot the router to use the new operating parameters.