Reviews about the provider Virgin Connect. Virgin connect reviews Virgin connect
"Trivon Networks" - Management Company several legal entities providing Internet access services under the Virgin Connect brand. At the beginning of 2015, 100% of the company is owned by Trivon AG.
Since 2004, the Virgin Connect team has been providing communication services in the Russian market. For the summer of 2017, Virgin Connect is providing its services in more than 500 settlements in 67 regions of Russia.
Performance indicators
According to Kartoteka.ru, the company's revenue in 2013 amounted to 146.6 million rubles, a net loss of 89.9 million rubles.
Story
2018: The Virgin mobile operator started working in Moscow. Rates
In February 2018, a virtual operator was launched in Moscow cellular Virgin, which is part of the Virgin Group holding owned by British entrepreneur Richard Branson. To provide communication services, the new operator uses the Tele2 infrastructure.
The cost of Virgin tariff plans ranges from 350 rubles. up to 2 thousand rubles. depending on the conditions. Virgin fares are quite expensive by metropolitan standards. The networks of the Tele2 operator are also used in projects for the provision of cellular services of Sberbank and Tinkoff Bank, where you can find more favorable conditions.
Tariff plans
For example using tariff plan Silver, a Virgin subscriber pays 350 rubles. per month for 5 GB of Internet traffic, 150 minutes of calls on the Tele2 network in Moscow and 100 SMS messages. By connecting the Data tariff plan, the user for 400 rubles. gets 6 GB of Internet and the ability to make calls in the Tele2 network for 1.5 rubles. per minute, as well as send one SMS for the same amount.
Gold tariff worth 600 rubles. allows the subscriber to use 6 GB of traffic, 600 minutes of calls in the Tele2 network and 150 SMS messages. The Hot tariff plan is offered for 1 thousand rubles. 8 GB of Internet, 1 thousand minutes of calls in the Tele2 network and 200 SMS-messages. Under the terms of the Red Hot plan for 2 thousand rubles. the user gets 10 GB of the Internet, 4 thousand minutes of calls in the Tele2 network and 300 SMS-messages.
In all Virgin tariff plans, calls outside the Moscow Tele2 network are charged in the amount of 1.5 rubles. for a minute of conversation. If the user does not want to pay a fixed monthly fee, he can choose the Zero plan, according to which he will pay 7 rubles for each megabyte of traffic, 0.5 rubles for a minute of conversation on the Tele2 network, and for a minute of conversation on other networks, like and for one SMS-message - 1.5 rubles.
2017: Richard Branson's company will launch the Virgin mobile operator in Russia
By the end of 2017, a virtual mobile operator (MVNO) under Richard Branson's Virgin Connect brand will start operating in Russia. RBC writes about this with reference to Dmitry Bagdasaryan, commercial director of Trivon Networks, which provides communication services in Russia under the Virgin Connect brand.
Previously, Trivon Networks was engaged in Russia only in fixed telephony, Internet access and pay TV services, which it provided under the same Virgin Connect brand. On November 27, the company will also launch a virtual mobile operator in test mode, Baghdasaryan told the newspaper.
The project will use the networks of the operator T2 RTK Holding, which operates under the Tele2 brand in 65 regions of Russia. Tariff conditions the new operator was not disclosed. According to Baghdasaryan, Trivon Networks will start commercial exploitation of the operator for the company's employees and its “loyal subscribers” in the first 10 days of December.
2016
MVNO license
At the end of 2016, Trivon Networks received a license to provide MVNO services throughout Russia until December 2018. Rosreestr says that Trivon Networks received a numbering resource in the code "958" in
27.04.19 09:55Rostov-on-DonAnonymous,
ALL reviews about this "wonderful" company are absolute TRUTH. I checked it personally. Before going to the interview, I saw the reviews, but still decided to go. In vain. The vacancy was "project manager". After the first interview, a few days later, they say that you are suitable for us, they sent a questionnaire to the mail for verification by the security service. I filled it out and sent it. They call back in a day, they all say ...
02.04.19 23:09 Moscow cityIgor,
When I got a job, I was embarrassed that the job was offered under a GPC contract. Before that I worked on labor contract, there was a social package, but the salary did not suit at all. Everything is different here. At first I looked closely, but gradually I realized that it was convenient. Not tied to a specific place of work. At the same time, the salary is completely up to you. The more tasks you complete, the more you get. No hidden fees ....
GPC agreement
01.04.19 13:33Nizhny NovgorodAndrey,
Excellent team in commercial department, Active sales. the guys from the tech block are always happy to help, solve all the issues at once
delays in salary payments for 2-3 months
27.03.19 11:21Nizhny NovgorodMaksim,
Yes, I will not deny that there are problems with delayed wages even now. The company paid off a large loan and accumulated the order of accounts payable. And previous commentators have accused the management of endless promises. I'll tell you this, imagine yourself in their place. You would panic so that all your subordinates walk on the negative, and in response to why there is no result in the work, they will answer you a ...
28.02.19 14:05 Moscow cityValery Vilman,
Came here after uni, no experience. I went to the interview with fear, but first of all I managed to convince them, the WTO, and secondly, the company itself is open to young and promising ones. I work, develop, got a promotion despite my young age. Everything suits me more than - there is a vacation, even a paid sick leave (a certain number of days a year, but still). Well, in general, additional training, internships - everything ...
12.02.19 09:34in the Moscow regionEpiphany,
If you want to lose weight - you are here. At work - free Internet! Microwave (staff chipped in) and even a kettle! The room is heated!
I graduated from college and got a job at the company. My goal was to gain experience, and of course some money to "eat". From childhood I was taught that at work they pay wages and you go to work - exclusively for money. But in Virjn this stereotype is changing. When you are not paid a salary for 3.5 months, you get a part-time job (handing out leaflets) so that you have enough money for ...
| Speed | satisfactorily | |
| Availability | very bad | |
| Support service | Badly | |
| Price quality | very bad | |
ISP sucks
Dear readers and users, never connect to the Virgin Connect provider or their other name MegaMax, if you have at least some alternative option. I understand that the reviews here are custom-made, written by the employees of the company themselves. I used to use their services in the office and now I use them from despair at home, since we have no other providers in our house, otherwise I would never use their services. Payment for home Internet 600 rubles a month for a tariff that others have costs 300 rubles. But it's not only that. Not only is it twice as expensive, but the Internet is constantly being cut down. At least once a month, the Internet stably disappears for a day or two days. When you call the support service and ask a question, when will the Internet appear, they always have one answer - we don’t know, the repair team left. I am from Nizhny Novgorod and here we always have such a problem with this provider. I have my own company and earlier, unknowingly, I entered into an agreement on the provision of Internet services with this company. So our office was always without the Internet. It used to be that we had no Internet for two weeks !!! In return, they offered us flash drives with mobile internet so that we have at least some kind of Internet, since they could not do anything (something happened with their networks then). They explained that the networks were leased and they were deprived of the opportunity to supply the Internet over these networks. Can you imagine such an Internet provider offering you Megafon flash drives instead of the services they provide? Of course, we refused these flash drives, because in the office there, first of all, I did not catch a cell phone, and, accordingly, these flash drives too, and secondly, I had three of my own. But not only that, their greyhound impressed me the most. After we spent two weeks without the Internet, they billed us in full for the entire month and demanded to pay it, threatening to sue! This is simply the highest degree of insolence and impudence. My whole office was sitting without the Internet for two weeks, and it turns out I also have to pay money for it. But for two weeks this is only about one time I speak, and so one at a time - for two days the Internet was regularly lost. I went to their office and tried to figure out the situation, but everything was useless. As a result, I sent their director three letters, told him to go to court if he wants, they will also send him there again. Then we terminated the contract with them, connected to another provider and forgot it all like a bad dream. But after a while, our family moved to live in my wife's apartment and everything started anew. There is only one Internet provider in this house and guess which one))) Virgin Connect (MegaMax) !!! Damn him !!! I have been living for two years and have been using their Internet from despair. The Internet is constantly being cut down, it costs twice as much as the same Dom ru. To make a recalculation for undelivered services, you need to write an application with a copy of your passport. I just do this all the time. They react to statements from 10 times and do not want to recalculate in any way. Nerves are all frayed with them. In general, if you want yourself such a gem, you can safely connect to them. But in general, I am not writing so much to complain as to protect at least someone from these barbarians.
They have been subscribing to the Internet and digital TV from the Smile provider for more than two years. The quality of services is at the level, the tariffs are affordable, competitive in the city. Satisfied with the fact that they quickly carry out repairs on the line if there is damage or accidents. good attitude towards subscribers, we are always ready to provide information of interest regarding tariffs, repair time, etc. there are additional promotions and bonuses, incentives for customers, in general, a very good attitude towards customers. Technical support works promptly, there is no need ...
The most disgusting company, one deception and nothing else. I turned, they came, threw the cable in the box on the floor and left. Everything, no internet, no television! DON'T THINK, people, contact!
I had the misfortune to become a client of this company, I really regretted it. Constant problems, lack of competent employees, rudeness. The list is endless. The last straw is the Internet disconnection for 4 days, constant breakfasts, that we are restoring everything.
Since June 29, I can not use the Internet from the former smilie provider, and now the company Kergin Connect, the line was called 7859000, the line is normal, I suspect a problem in the router, and I am ready to pay for the repair. However, the former smile invites me to take time off from work and wait for his master until 18.00, which does not fit within the boundaries of common sense, as a commercial company operating on the market for more than 10 years with an extensive customer base can have such a clumsy approach to work. At my request to come for repairs ...
We bought the prefix of this provider Smile in Korolev. LLC "Multiservice Networks". The "Smotreshka" prefix. Contract 1150548 of 05/25/2017 Consignment note 2935 of 05/24/2017 For some reason, by the way, a different date. The footage hangs for 10 minutes, the broadcast is constantly slowing down, it is impossible to watch. I asked to terminate the contract with the return of the set-top box. The contract was terminated, they are not going to take the prefix. I do not recommend buying, or renting. We were not told that this is natural. Of course, after an hour of watching ...
Before she became Vijen Konekt, it was still possible to work, then a pipe. The salary was reduced, the work was increased, the fines were terrible, the bonuses were scanty. Guys, there are many similar companies where they pay more and work more pleasantly. In the same company, you are slaves. NO vacation, you will be hanged noodles, what is - do not believe, sick leave, only three days.
Today, 11/13/2015 on Novomytishchinsky prospect between 80 A and 80, building 1, there was a branded car "Smile", state. number E204VO 750. We went to the car and asked if it was possible to take a balloon for a child? To which the driver, who was sitting in the car with the girl and watching films, began to be rude and very rude to say that it was for advertising, and not for distribution. He did not even offer any services to the company at all and did not ask if we would like to connect to their provider! When I said I would leave a review about ...
A trust payment is given for a week, and the entire amount is withdrawn for a month. Disappointed. I do not recommend using them. The speed does not match the declared one.
| 2015-10-09 |
Advantages: 1) Acceptable subscription fee. 2) The speed is as stated. 3) Adequate, cultured, clean installers. 4) 24-hour technical support. 5) Prompt troubleshooting. Disadvantages: 1) Technical support does not always understand what is what and repeats the same thing. 2) Interruptions in the provision of Internet access services occasionally occur. I used the services of this company from August 2013 to July this year. In July I wanted to try the internet from another ...
Dear employees, I have been using your services not so long ago, but I have one negative attitude towards your company. I don’t know why and for what you pay salaries to your employees, but your work needs the best, especially everything related to TV. That month I transferred 500 rubles to the company's account, as a result, already on February 21, the TV does not work, the support service does not know anything and does not see anything. I don't understand the attitude towards clients. The situation was similar, since 12/30/2014 the TV turned off, I called the phones indicated on ...
In August, they called from the Infoline office and offered to switch to a new Internet connection via a dedicated line (I now have an ADSL connection), in connection with the transition to new communication standards! For whom new ??? Fine, I thought, especially since the operator on the phone told in paints how experienced craftsmen would come to lay the cables, since it was and you would not notice anything. A couple of weeks later, at a convenient time for me, installers came and offered to dig another hole in the wall, start ...
I have been a subscriber since 2005 (Internet), almost everything is fine.
Good tech. support sometimes it is necessary to hang up on the phone rather quick repair of accidents on the line. If memory serves, the biggest was at 3 days. Decent and stable speed for a reasonable price 450 rubles. unlimited torrent is given stably at 5-6 mb per second. dts jumps from 7-10 mb sec. I don’t know what it’s connected with, but nevertheless it’s nice.
Recently I changed my tariff plan. I needed a higher speed. After the change, I made a measurement, the speed was 90% of the declared one. Let's see what will happen next.
| 2012-08-28 |
The other day there was a trouble - I came home from work, but the Internet did not work for me. I tried to figure it out myself, but it didn’t work, I called the support, at first they sinned on the router, but after some manipulations it became clear that the trouble was not in the router or in the cable, and in general it was not clear what. It is necessary for a repairman to come and look at the place. And all this happens on Friday night, well, I think, I have to sit without the Internet until Monday. Imagine my surprise when they said that the master would come on Saturday morning ...
| 2012-08-27 |
They used to have to constantly call when they got into trouble, and recently they launched a support site. Everything you need is there (instructions, tests). Moreover, there is a chat where you can ask a question to a specialist in real time! In general, cool.
Dear readers and users, never connect to the Virgin Connect provider or their other name MegaMax, if you have at least some alternative option. I used to use their services in the office and now I use them from despair at home, since we have no other providers in our house, otherwise I would never use their services. Payment for home Internet is 600 rubles per month for a tariff that others have costs 300 rubles. But it's not only that. Not only is it twice as expensive, but the Internet is constantly being cut down. At least once a month, the Internet stably disappears for a day or two days. When you call the support service and ask a question, when will the Internet appear, they always have one answer - we don’t know, the repair team left. I am from Nizhny Novgorod and here we always have such a problem with this provider. I have my own company and earlier, unknowingly, I entered into an agreement on the provision of Internet services with this company. So our office was always without the Internet. It used to be that we had no Internet for two weeks !!! In return, they offered us flash drives with mobile Internet, so that we had at least some kind of Internet, since they could not do anything (something happened to their networks then). They explained that the networks were leased and they were deprived of the opportunity to supply the Internet over these networks. Can you imagine such an Internet provider offering you Megafon flash drives instead of the services they provide? Of course, we refused these flash drives, because in the office there, first of all, I did not catch a cell phone, and, accordingly, these flash drives too, and secondly, I had three of my own. But not only that, their greyhound impressed me the most. After we spent two weeks without the Internet, they billed us in full for the entire month and demanded to pay it, threatening to sue! This is simply the highest degree of insolence and impudence. My whole office was sitting without the Internet for two weeks, and it turns out I also have to pay money for it. But for two weeks this is only about one time I speak, and so one at a time - for two days the Internet was regularly lost. I went to their office and tried to figure out the situation, but everything was useless. As a result, I sent their director three letters, told him to go to court if he wants, they will also send him there again. Then we terminated the contract with them, connected to another provider and forgot it all like a bad dream. But after a while, our family moved to live in my wife's apartment and everything started anew. There is only one ISP in this house and guess which one))) Virgin Connect (MegaMax)! !! Damn him !!! I have been living for two years and have been using their Internet from despair. The Internet is constantly being cut down, it costs twice as much as the same Dom ru. To make a recalculation for undelivered services, you need to write an application with a copy of your passport. I just do this all the time. They react to statements from 10 times and do not want to recalculate in any way. Nerves are all frayed with them. In general, if you want yourself such a gem, you can safely connect to them. But in general, I am not writing so much to complain as to protect at least someone from these barbarians.
