What does connected without internet mean. Internet does not work via WiFi on an Android device. Virus check

As you know, solving problems with wireless networks is not always difficult, but here's what to do if Wi-Fi connects without access to the Internet - the question is very extensive and difficult, and therefore there can be quite a lot of answers to it.

In general, the problem of the yellow triangle with an exclamation point is a separate issue that can be viewed from a very large number of angles. For example, finding a way out of a situation where a laptop connects to Wi-Fi without access to the Internet can have at least 3 different directions:

  • Hardware malfunctions.
  • software failures in operating system or a third party program.
  • Mixed issues, such as those related to drivers or protocols.

And each direction has a certain number of its sub-directions, and so on.

If we take a purely computer direction, then most of these cases arise either due to the inept operation of the equipment by the user of a personal computer, or due to flaws and errors in the system itself, or caused by some special previous action, for example, a laptop falling. A connection problem can happen even after disassembly and not quite a high-quality assembly, but we will talk about all this in more detail below.

We will analyze the reasons for the occurrence of situations, why Wi-Fi without access to the Internet, in more detail and carefully.

Causes of failure

As mentioned above, the problem when Wi-Fi is connected without access to the Internet can occur due to malfunctions in various component aspects of the device. Problems can have different roots, and therefore you need to consider several systems for their gradation:

  • hardware component.
  • Software part.

And we will start, oddly enough, from the very last point.

In order to understand the essence of such a nuisance, one should consider the so-called map of the Internet. This is a conditional scheme that allows you to understand exactly how the Internet “moves” and through which points it passes. Understanding this circumstance allows you to relatively quickly find a place where the Internet connection "leaks" and does not go further. And this, in turn, greatly reduces the time to fix Wi-Fi without access to the Internet, and gives an answer on what to do.

So, from the server of the Internet provider, access to the network comes through routers that are responsible for distributing it in a particular house or entrance. Further, from the access router, cable access is delivered to the apartment, where the tenant already decides for himself how to manage the network. This can be either a direct connection to a personal computer or laptop, or connecting a cable to a router or switch.

Since we are interested in a wireless network, we will assume that our router distributes access to the network.

Now we will consider a typical situation where the owner of the laptop goes about his online business and the pages stop loading, and the ill-fated yellow triangle is visible in the tray, that is, there is a Wi-Fi network, but no access to the Internet. If this happens, then the first step is to connect any other Wi-Fi device, such as a phone, to your home network. If the effect is the same, then this means that the problem is not in the laptop.

Now you should reboot the router by unplugging the power plug from the outlet, waiting 10 seconds and plugging it back in. When everything falls into place, and the wireless network starts up again, it will be possible to determine from the results what is wrong. For example, if access has appeared, then this means that there was a misunderstanding between the routers of the provider and the router and it was eliminated. In the event that access does not appear, then:

  1. You need to pull out the cable that comes from the provider from the router and insert it into the laptop's LAN socket.
  2. If the connection does not appear, then the problems occurred with the provider, and not with the end user. In this case, the reader needs to either call the support service and report problems, or wait a bit. It is recommended to call technical support: let them know that there is a problem and they need to solve it.
  3. And if the connection has become active, then most likely there is a breakdown in the Wi-Fi router itself. It is recommended to connect the cable again and if the network does not appear, and when connected directly it works, then the gadget for creating a wireless network needs help. Deal with it yourself and change settings and firmware or carry it to service center– to decide the owner of the device.

Hardware component

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This category includes those cases when things are as follows in the Internet map: the Internet connection comes to the router, other gadgets are connected to it, but the laptop, tablet or smartphone refuses to connect, and therefore notifies that it is connected to Wi-Fi, but without internet access.

However, a similar approach is also valid for software malfunctions, but here it will be precisely the reasons of a technical nature that will be considered. Of course, in most cases, if when connected to Wi-Fi, the device writes “without access to the Internet”, then the problem is in the software, applications, but anything can happen. Therefore, situations that the author of the article personally encountered will be described here. There were only two of them:

  • The laptop started infrequently at first, but over time it increasingly refused to provide online access, to the point that the wireless network worked for only 10-15 minutes after the device was started. And by experience it was found that it was in this device. As expected, at first they assumed that the problem was in the programs or the driver, since if the Wi-Fi module burned out, it would simply not work at all, but it does work. As a result, it turned out that the situation is as follows: when cleaning from dust, disassembly was carried out, the Wi-Fi module was removed, and then installed, but cat hair got on the contacts. That is why the equipment worked until it got very hot, and as soon as this happened, problems began.
  • In the second case, the laptop fell and, due to physical impact, the microcircuits and integrated circuit boards were not damaged, but the wireless network module was slightly skewed and began to behave approximately the same as in the first case. The only difference is that the effects were observed constantly and in an arbitrary order. Since the personal computer was new and had not been taken apart, the considerations from the previous paragraph were irrelevant. In the end, it turned out that all that was needed was to eliminate the distortion. After the module was installed exactly, the Internet connection began to behave as expected by the manufacturer.

Software or software part

Although the circumstances can be anything, as you can see from the previous two parts, the majority of problems happen precisely because of the software or software.

For example, some time ago there was a very "popular" moment with Windows 8, where the operating system saw Wi-Fi, but without access to the Internet. This happened in 95% of cases when the device was put into sleep mode, and then it was exited. The only way to fix this was to reboot. Some time later, patches were released that fixed this problem, but they did not work on all devices, and the performance was pure luck: no one knew whether it would work or not.

Then there was trouble with the transfer to the "Airplane" mode. In general, the behavior was about the same. Fortunately, these problems have now been fixed, but this happens very, very rarely. So if someone recognizes familiar symptoms, then you just need to install updates. This will help in 99% of cases.

The fact is that it often happens that the network connection settings remain old, and you have changed the equipment (any). Or the provider settings have changed, but you don’t have ...

In most cases, the IP and DNS in the network connection settings should be given automatically. Especially if you are using a router.

Right-click on the network icon in the tray and go to the network and sharing center. See picture below.

Several network adapters should appear in front of us. We are interested in wireless connection settings. Right click on it and go to its properties.

We are interested in the "Internet Protocol Version 4 (TCP/IPv4)" tab. Look at the properties of this tab: IP and DNS should be obtained automatically!


4. Personal experience - the reason for the error "without access to the Internet"

Surprising but true...

At the end of the article, I would like to give a couple of reasons why my laptop connected to the router, but informed me that the connection was without access to the Internet.

1) The first, and most ridiculous, is probably the lack of money in the account. Yes, some providers charge off money every day, and if you don’t have money on your account, you automatically disconnect from the Internet. Despite the fact that the local network will be available and you can easily view your balance, go to the tech forum. support, etc. Therefore, a simple advice - if nothing helps, ask your provider first.

2) Just in case, check the cable that is used to connect to the Internet. Is it well inserted into the router? In any case, most router models have an LED that will help you determine if there is a contact. Pay attention to this!

That's all. All fast and stable internet! Good luck.

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Android users sometimes experience that the connected Wi-Fi is not working. You can fix this problem yourself, in most cases it is solved very quickly.

Why is the connected network not working

There are several options for why a connected Wi-Fi network does not work on a phone or tablet. But before trying to fix Android, you need to make sure that there are no problems with the Internet itself. Firstly, check if it is paid, and secondly, try to connect to the same network using any other device. If the problem occurs there, then the problem is in the router or there are errors on the provider's side.

If it does not work on only one device, then follow all the steps below one by one. The reason may lie in lost settings, the wrong type of encryption, incorrect date, or a broken Wi-Fi module.

Troubleshooting

If it is not known why the network is not working, then use all the instructions in turn. They are arranged in order of increasing complexity: from the easiest and fastest method to complex options that are extremely rare.

Reboot devices

First of all, reboot the router itself, check if the network on the device will work after that. After that, restart the device itself and try to connect again. These steps will restart all processes, maybe this will help them work properly.

Turning the router off and on again

Reconnecting to the network

  1. From your phone or tablet settings, select the WLAN block.

    Open the WLAN section

  2. Find the network with which you are having problems in the list, click on it.

    Click on the desired network

  3. Click the "Forget" or "Delete" button. The device will forget that it had access to this network.

    Click the "Delete" button

  4. Click on the network again, enter the password if it is set. Done, check if the error is gone.

    Enter the password and connect to the network

Signal boost

The network will not work if the device is far from the router. Since the signal is getting weaker with every meter, it can happen that the signal strength in your location is enough to connect to the network, but the speed will be so terribly slow, almost imperceptible. Move the device closer to the router or, conversely, the router closer to the device.

Setting the correct date

Due to a date mismatch between the device and the server that processes Internet requests, problems can occur. Therefore, it is necessary to set the correct date and time:

Broadcast channel replacement

If there are many devices in the room, then each of them will distribute some kind of signal on a specific channel. The intersection of channels will create interference that will lead to problems with the Wi-Fi network.


Perhaps for security reasons, the developers of your android versions blocked connections to networks using an outdated type of encryption. You need to install the latest AES encryption. To do this, log into the router management interface again and go to the password and security settings. Select WPA2-PSK and automatic encryption type. Reboot the router and try to connect from the device to the network.

Choose the WPA2-PSK value

Is there a web authorization

If the problem occurs only with public networks (for example, at a train station or in a cafe), then it is worth checking if web authorization is used. In some cases, to prohibit access to the network, it is not a password that is used, but a method in which everyone can connect to the network, but only registered users can download anything through it. To check for web authorization, open any tab in any browser. If a page appears on the screen that requires you to enter a login, email or password, then you will have to log in to gain access to the Internet. Sometimes registration is paid or is associated with some other conditions.

Deactivate automatic IP selection

By default, the IP address is selected automatically and changed statically. Maybe with your network it's better to be well defined. To set the IP, follow these steps:

  1. While in the WLAN section (list of Wi-Fi networks), hold down the desired network for a couple of seconds and select the "Change network" function.

    Click the "Change network" button

  2. Go to advanced settings.

    Expand the "Advanced settings" block

  3. Set IP Setting to Custom.

    Set the value to "Custom"

  4. Enter the value 192.168.1.y, where y is any number except 1, since it is already taken by the router. Save changes and reconnect to the network.

    Setting up another DNS server

    The network depends on the DNS server. Your device may not be able to work with certain servers, so we will replace the default server with Google public servers, they are free. Being in the advanced network settings (how to get into them is described in the previous paragraph), set the static selection of an IP address, and set the values ​​\u200b\u200bof the main and backup DNS servers to 8.8.4.4 and 8.8.8.8, respectively. Save changes and try to connect to the network again.

    We prescribe the value 8.8.4.4 and 8.8.8.8

    What to do if nothing helped

    If none of the above methods helped you fix the problem, then try to look for the cause in the router itself or contact the operator's technical support, it is likely that the error occurs on their side. If you are sure that the reason is in the device itself, there is only one thing left - to reset the settings to factory settings. Please note that resetting will result in the loss of all data stored in the device’s memory, so save them in advance on another medium. To perform a reset, go to the "Backup and reset" block in the device settings, and then click on the "Reset" button and go through the procedure.

    Click on the "Reset" button and complete the process

    If Android connects to Wi-Fi, but does not download anything through this network, you need to restart the router, device, reconnect, change IP and DNS settings. The surest, but at the same time radical method is to reset the settings. If this does not help, the Wi-Fi module is broken.

There are several reasons why there is Wi-FI without access to the Internet. Often problems lie in routers and access points, but there are also cases when services installed in the operating system are to blame for the malfunction.

How to recognize the cause of the problem, read on.

Determining the problem

First you need to find out at what stage of the connection the problem arose. In order to make sure that the problem is with the router settings, you must try to connect to the Wi-FI network through another Windows laptop or smartphone.

If the error disappears and the Internet connection is present on another device, the user will find out that it is necessary to configure the Wi-FI adapter in the laptop itself.

In the event that access to the network was not obtained from any device, it will be necessary to look for problems in the router, access point, modem or Internet provider.

It is also worth trying to connect the network using a network cable, bypassing routers. This will allow you to identify problems more specifically.

If there is access to the Internet via cable, then it is worth changing the settings of the router or access point itself, if not, the problem is in the modem (if any) or provider.

Disabling network access on the provider side

Sometimes due to malfunctions or technical work a yellow triangle can be observed, which notifies the user of a limited Internet connection.

In the case when the equipment settings were not performed, but access, nevertheless, was lost, most likely the problem is on the provider's side.

In this case, you need to find the company's phone number, which is usually recorded in the contract, and, by calling, inquire about the causes of the malfunction.

Advice! But do not immediately rush to dial the operator of your provider, first reboot the router, since technical support will offer to do this in the first place.

If the resource has loaded and access to Personal Area received, this will mean that the Internet connection is limited by the provider intentionally, possibly for non-payment.

In the event that the site does not work, you should go to the call to the operator technical support.

Operating system settings

If access points are visible in the system on a laptop, you will not need to reinstall the driver.

When the Wi-Fi adapter is successfully connected to the network, but there is a yellow triangle in the system tray, indicating a limited Internet connection, you need to disable the antivirus and Windows firewall, which, if configured incorrectly or if they fail to work, can cause a similar problem.

The best option for checking the health of the Internet is to boot the system on a laptop in safe mode with support for network drivers.

To do this, you need to go to the system settings by pressing the key combination in Windows "Win + R" and run the msconfig request.

This will open the System Configuration window. In it, you need to go to the "boot" tab, where you need to mark "safe mode" with the "network" parameter.

If with this option you have access to the Internet, you need to start the laptop in normal mode, removing the previously set parameters, and then turn off applications that affect the network one by one. Most likely, these may be recently installed or updated programs.

You also need to scan your computer for viruses. The best option for this is Dr.WebCureIt! For Windows, since it does not require installation, it is free and always contains an up-to-date database.

Setting up a router

If Internet access is not available on several devices, the problem is in the settings of the router, which distributes the connection incorrectly. It can occur when resetting the settings for the current provider.

To restore them, you will need to open the description for setting up on the website of the company that provides the Internet. Also, all the necessary parameters for entering into the router are often attached to the contract concluded when connecting services.

In the event that the router was purchased independently of the provider, the instructions for it, most likely, will not be present on the site. It will need to be found on the resource of the equipment manufacturer. Also, the documentation is always present in the box with the router.

The sequence of actions for making settings on the D-Link DIR-600 router:

  • open the parameters by entering its IP into the address bar of a Windows browser or other OS;
  • enter your username and password (the default value is admin);
  • in the wireless network wizard, configure the name and password of the Wi-FI connection;

Name WiFi networks

  • by going to the tab in the lower horizontal menu "Advanced settings", click on the WAN item, located in the network section;
  • if there is a connection profile, double-click on it to make settings; if it is missing, add a new one.
  • in the window that opens, make and save the settings that are specified on the manufacturer's website.

Also, for this router model, a simpler configuration option is available by clicking the Click’n’Connect item in the main menu. However, it may not work correctly with some providers.

Access restriction on public routers

Coming to some coffee shops and connecting your laptop to Wi-FI, you should not run programs for downloading torrents, as the network automatically turns off and is no longer restored even after the router is rebooted, but access will be reopened only after a day.

This restriction is set so that visitors do not overload and without it not too high-quality access to the Internet.

The installed traffic filtering system temporarily adds the mac-address of your network WiFi adapter blacklisted on the laptop. But there is still a solution to this problem.

Since we do not have access to the coffee shop equipment, the only option left is to replace the mac-address on our equipment.

Change mac-addresses Windows

On most hardware with the Microsoft Windows operating system, the best option for changing the Mac address is to edit the registry. Despite the visual complexity, it will not take much time.

Creating a New Registry Value

  • create a string parameter in this folder with the name NetworkAddress;
  • by double-clicking on it, add the value of the new mac-address, represented by 12 hexadecimal digits (for example, "406186E53DE1");
  • restart Windows to apply the settings.

After that, the adapter will no longer be blacklisted, and therefore, it will be possible to successfully connect to the Internet.
findings

There are many problems and solutions for them. Finding out exactly which equipment failed to work, it will be possible to find the best way to fix the problem.

It is rare that no one has encountered such a problem. It seems that everything should be in order: the phone is working, the SIM card is inserted, the contract with the provider is concluded - but there is no access to the Internet. And just about he was still there, and after a minute - as if it had not happened. A familiar situation, isn't it? If the Internet does not work on your phone, then do not despair and rush headlong to the service center.

With very little effort, you can really cope with the problem and without someone else's help. the Internet on the phone is configured a little differently than on a regular personal computer, and this often causes difficulties for users. What interface elements are responsible for setting up the connection? What are the possible reasons for denial of network access? We will consider all these issues in our note. The most banal reasons get the least attention. And absolutely in vain. Here is a short list of them:

  • The Internet on the phone is disabled for non-payment. That is, you have a negative balance in your account.
  • The phone does not connect to the Internet because you are out of network coverage.
  • The data transfer option has failed.
  • In all other respects, a normally working mobile phone did not go through the automatic registration procedure.

The likelihood of the above is quite high. It is by checking these options and troubleshooting these problems that we will begin our fight with the disappeared network.

The simplest tests

First, we check the state of the balance. Each provider offers its own way. Read the instructions or rummage through the contact list - there is usually a corresponding number there. To get account information, type *, then a three-digit code (unique for each operator), followed by the # symbol and press the call button. In response, the display shows the value of the amount available for payment of calls. If the wallet is empty or there is a cash overrun, replenish the account and the Internet will appear.

We will assume that everything is “OK” with the balance. What to do next? Look at the network connection indicator. If it is disabled, it means that you are out of range. The only cure for this is to get out of this place.

All modern smartphone models have a special option. It's called Data Transfer. To get to this setting, do the following:

  • Go to the connection settings menu.
  • Click on "More".
  • Click on "Mobile Network".
  • On the screen that opens, check the "Mobile data transfer" box. The figure below is a good illustration:

What to do if there is still no internet? You can try turning your smartphone off and on again. Sometimes it helps. The fact is that 3G networks often stop responding after leaving the subway and in other cases getting into the access zone from places where there is no network. In this scenario, the machine is unable to connect to the network without rebooting.

Restore settings automatically

It happens that the network settings of the device have been lost. Restoring them is easy and you can do it with two different ways: Receive settings from the operator or perform manual configuration. Of course, the first method is preferable. Just because it's easier. No need to bother yourself with all sorts of technical details. For some time now, this service has become available from every mobile operator. To download the settings from the provider's server, you need to call a specific number or send an SMS to the number. For Beeline, this is a call to 06503, for MTS - SMS to 1234, Megafon receives SMS to 5049, and Tele2 is waiting for your call to 679.

In response, the operator will send a package of settings to the phone, which will automatically register in the operating system of your phone - that is, you don’t have to do anything with “handles”. If you do not know the "magic" number of your operator, then refer to his website - this information should be there.

Restoring settings manually

Everyone is theoretically capable of setting the parameters manually, but not the one who is not at all friendly with the OS of his smartphone. Here is a brief instruction (for more or less experienced users it should be enough):

  • We get to the APN access point settings. Usually through the items "More" => "Mobile network" => "APN access point".
  • Create a new access point by clicking on the plus sign. A form will open with fields to fill out. Here you will need to set the connection name, username, APN parameters and password to enter the network.
  • We take the field values ​​from the following table, it contains data for each operator:

Enter the values ​​in the fields, save and reboot the phone. If, after switching on, the network is still absent, it means that things are bad and you have to go to the specialists. Here, in principle, is all you need to know about why the Internet does not work in your own phone.

Everything is fine, the laptop connects to Wi-Fi, but it says that without access to the Internet or the network is not recognized in Windows 10, 8 and Windows 7? A common problem and now we will analyze in detail possible options solutions. It should be noted here that the main reasons for the appearance of this situation are errors when setting up the router, a router that is not configured at all, something is wrong with the Internet provider, problems on the connected computer, laptop or other device. All this in order and consider.

The very first thing to do, even before checking all the options below, is to go to the router's web interface and see if your provider's connection is connected. If yes - most likely, something is wrong with the connected device. If not, there is a problem with the router, wire, Internet. This is not necessarily the case, but it is better to start with this.

Option 1. The Internet does not work at the provider or the router needs to be rebooted

You should pay attention to this option if before that you have the same WiFi router everything worked. To get started, try simply unplugging the router from the outlet and plugging it back in - there is a high probability that everything will work. A wireless router is also a kind of computer, and therefore it can freeze and not behave quite normally.

If rebooting the router did not help, go to the router settings (how to do this is described in each instruction for setting up the router on this site, open any one that matches your device model) and check the connection status. It is possible that the problem with the Internet is with the provider itself and you just need to wait until everything is fixed. It may also be that for some reason the router settings have been reset (this also happens), in which case it will have to be configured again.

Option 2. You haven't configured your router

Often you have to deal with the fact that a novice user has connected the wires to the router (connected correctly), launched the Internet on a desktop PC - everything works. And it connects from the phone and tablet - the sites do not open, on the laptop it says that without access to the Internet.

I explain: the point is that the router needs to be initially configured, and the fact that the Internet is connected on the computer does not mean anything (after setting up the router on the computer, you do not need to start it at all, as this can lead to the problem described in this article). And the phone and laptop will connect to Wi-Fi in any case - for this you can simply plug the router into a power outlet without connecting wires, that is, this also does not mean anything.

So, if you did not set up the router or set it up according to the instructions in the box, then find the instructions for your provider and model on the Internet (for example, on this site) and set it up. If you set it up, do not start the Internet connection on the PC (if you previously launched a separate icon for Beeline, Rostelecom, Dom.ru, the Aist program or something like that).

Option 3. There is no Internet on a laptop when connected via Wi-Fi

And now about laptops. It happens that everything works on other devices, but not on a laptop. The status of the router says that the provider's connection is connected. In this case, first check the wireless connection settings on your laptop, for this use, only do all the steps for your Wi-Fi connection.

After that, especially if you have an unidentified network without access to the Internet via Wi-Fi in Windows 10, try to remove the existing Wi-Fi drivers on the laptop (those that Windows 10 most likely installed itself) and manually install the Wi-Fi driver from the laptop manufacturer's website for your model (and not through the "Update driver" in the device manager). In general, the same method is suitable for Windows 7 and 8 (8.1) - if you installed some “assemblies” and now the Internet via Wi-Fi either works, then it doesn’t, or it doesn’t work all the time.

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