The hp laserjet p1505 printer does not print. The magnetic shaft is badly worn

I came from vacation to work, I go into our cozy office, I see there are two boxes of printers (“HP LaserJet P1505 ″ flaunts on the boxes). The printers themselves were already plugged in and were spitting out pages with might and main.

Those who have typed say that the printer “does not like it”, it is slow, it takes a long time to swing before the next task ...

And such a thing happened here: you send it to it - it does not print, you press the "green" button - the statistics page comes out. After that, he flatly refuses to print either through Windows (windows xp is installed), or through a button. Reinstalling the driver from the native disk gave nothing.

Well, I think, tomorrow we'll take it under warranty ... Tomorrow came the second printer of the same type with the same symptoms. There was nothing to postpone, besides, there were not many “living” printers left.

And then, as they say - SUDDENLY, from reliable sources I find out how the test page is now printed in the latest HP models, specifically in this one - P1505: you need open and close the lid six times(it's like climbing behind a cartridge). I wonder why not 10 times?

If your printer is configured to print over the network, and on the computer to which it is connected, Windows is not installed on the server version, and with all this there are problems with printing, then I strongly recommend that you read the article:

After tricky movements of the cover, a test page and a driver ( be sure not to forget to update the driver, the new version fixes serious bugs) got up like a native, printing became available from everywhere (locally and over the network).

Such water is nonsense with a lid and pushed me to the post. Perhaps I don’t understand something, I didn’t read manuals on the printer, because I thought what was so complicated and abstruse there. But it turned out to be the opposite. So it goes.

Outcome:

• If you were interested in a question about a test page: it is printed after you have opened and closed the printer cover SIX times.
• If there are problems with printing: First things first !!! Update the driver (the version is currently dated September 2009).
• If there are problems with printing over the network: I recommend reading the Limited number of concurrent sessions in Windows.

ZY

A small wish: if the material turned out to be useful and helped, then sign off. Thanks for reading!

Step 1 Is the device installed correctly?

Is the product plugged into a working electrical outlet?

Is the switch in the ON position?

Are the cartridges installed correctly?

Is the paper loaded in the input tray correctly?

If the answer to the above question is “Yes”, go to Step 2. Is the Ready light on?

Step 2: Is the Ready light on?

Make sure the ready light on the control panel is on (1).

Skip to Step 3. Can you print a demo page?

If the lights on the control panel do not look the same as in the illustration above, see Indicator Status Chart.

Step 3: Can you print a demo page?

To print a configuration page, do one of the following:

Press the Go button if the Printer Ready light is on and there are no print jobs (HP LaserJet P1505 model only).

Select it from the Print Information Pages drop-down list on the Services tab in the Printer Preferences menu (buy ink cartridges, donate cartridges to hp, epson, canon, buy inkjet cartridges for printers, prices, buy fast and expensive).

Indicator state diagram

Readiness

The device is not processing jobs and is in ready mode.

Press and release the Go button to print the Configuration Page (Networked LaserJet P1505 Series only).

Data processing

The device is processing or receiving data.

To cancel the current job, press the Cancel key (LaserJet P1006 / P1009 / P1505 series printers only).

Manual feed or error requiring attention

This condition can occur under the following circumstances:

Manual feed

General error requiring intervention.

Press Go (LaserJet P1505 only) to try to clear the error and print all possible data.

If the error is cleared, the device enters the processing state and ends the job.

If the error persists, the device will enter a state requiring user intervention. Try removing the media from the media path, and then powering the device off and then back on.

HP LaserJet P1000:

Access door open

Paper jam

It is not installed

Out of paper

Close the access door, clear paper jams, and install or add paper.

HP LaserJet P1505:

Access door open

Paper jam

Out of paper

Fatal error

A fatal device error has occurred.

Turn off the device, wait 10 seconds and turn it back on.

Control-panel light messages

LaserJet P1000 Indicator Status

LaserJet P1505 light status

Device status

Toner low

The Start, Ready and Attention lights are independent of the low toner status (LaserJet P1505 model only).

Order a new cartridge.

Toner out

It has been removed from the product (LaserJet P1505 model only).

Reinsert into the device.

Clearing jams

The printer sometimes experiences media jams during printing. If a jam occurs, the corresponding lights on the control panel light up.

When loading new media, remove any old media from the tray and straighten the stack. Doing so will prevent the product from picking up more than one sheet at a time and will reduce the likelihood of jams.

Using inappropriate media.

The device may need to be cleaned to remove paper dust and other particles from the paper path.

After a jam, there may be toner residues in the product. Typically, toner marks disappear after printing a few pages.

Typical Media Jam Locations

Feeding tray. If a sheet is jammed in the input tray, you can try to remove it carefully. However, try not to tear the sheet. If you feel resistance when trying to remove a sheet, see Removing a jammed sheet.

Output path. If a sheet is jammed in the output bin, see Removing the jammed sheet.

After a jam, there may be toner residues in the product. Typically, toner marks disappear after printing a few sheets.

Removing a jammed sheet

Media jams can result in loose toner on the pages. If toner gets on your clothing, wash it off with cold water. Hot water will set the toner stains on the fabric.

Clearing a jam

1. Open the access door and remove it from the device.

To avoid damage, try to keep it less exposed to light.

2. With both hands, grasp the side of the media that is most visible (or the middle), and gently pull it out of the device.

3. Replace and close the access door.

When loading new media, remove any old media from the input tray and straighten the stack.

Improving print quality

Light or faded print

The service life is nearing the end.

If the print density is too light, or EconoMode is enabled, the entire page is printed too lightly. Adjust the print intensity and turn off EconoMode in the printer driver.

Particles of toner

The media might not meet Hewlett-Packard specifications (for example, the media is too moist or too rough).

The device may need to be cleaned.

Unprinted areas

Defects in individual sheets may be the cause. Try to print the job again.

Uneven moisture content or damp spots on the surface of the media. Try printing your document on new media.

Defective paper batch. Certain manufacturing techniques may interfere with toner from adhering to certain areas of the sheet. Try a different type or brand of media.

There may be a defect.

Vertical lines

The photosensitive drum may be scratched.

Gray background

Make sure the Tray 1 Cover is in place.

Decrease the print density setting using the Embedded Web Server. Reducing the print density helps eliminate gray backgrounds.

Change the media to a lighter weight one.

Check the microclimate in the place where the device is installed. The gray background can be caused by very low air humidity.

Toner smear

If toner smudges at the leading edge of the media sheet, the media guides may be dirty. Wipe the guides with a dry, lint-free cloth.

Try installing a new one.

The defect can be caused by too low temperature of the thermocouple.

Loose toner

Clean the inside of the device.

Check the type and quality of the substrate.

Make sure that is selected in the printer driver. suitable type print media.

Plug the power cord of the product directly into an electrical outlet, not through a surge protector.

Vertical repetitive defects.

If defects are repeated in the same place on the page, install a new cartridge.

This may be due to toner contamination of the inside of the printer. Defects appearing on back side the pages will most likely disappear by themselves after printing a few pages.

Make sure the correct media type is selected in the printer driver.

Distortion of the shape of characters

If character distortion also results in gaps in the image, the surface of the media may be too smooth. Try using a different print media.

If a wavy effect occurs when the shape is distorted, the product may need service. Print a configuration page. If the characters are garbled, contact an authorized dealer or company service representative.

Skewed image on the page

Check that the media is loaded correctly in the tray, and check the guides so that they are not tightly gripping the media or installed without excessive clearance.

The skew may be caused by loading too much media into the input tray.

Check the type and quality of the substrate.

Twisting or waves

Check the type and quality of the substrate. Curling can be caused by both high temperature and high humidity.

The media has been in the tray for too long without moving. Turn the stack over in the tray. You can also try rotating the media 180 ° in the input tray.

The defect may be caused by too high fuser temperature. Make sure the correct media type is selected in the printer driver. If the problem persists, you should select a media type that uses a lower fuser temperature, such as transparencies or lighter weight media.

Creases or wrinkles

Check that the media is loaded correctly in the tray.

Check the type and quality of the substrate.

Turn over the stack of media in the tray. You can also try rotating the media 180 ° in the input tray.

When printing on envelopes, this may be due to trapped air inside the envelope. Remove the envelope, flatten it, and try printing again.

Toner marks around outlines

The presence of a large number of toner particles around the outer edge of the letters indicates that the toner does not adhere well to the substrate. However, small amounts of toner particles are normal when printing with laser printers. Try a different type of media.

Turn over the stack of media in the tray.

Use media designed for laser printers.

Resolving media problems

The problems below can cause poor print quality, media jams, or damage to the product.

Poor print quality or insufficient toner adhesion.

The paper is too moist, rough, thick, smooth, embossed, or defective.

Printouts are missing, wrinkled, or curled.

The paper was not stored correctly.

Store paper on a flat, horizontal surface in a moisture-proof wrap.

The sides of the paper are different from each other.

Flip the paper over.

Excessive twisting.

The moisture content of the paper is too high, the grain is not oriented properly, or the structure is short.

The sides of the paper are different.

Flip the paper over.

Jams, damage to the device

The paper has cutouts or perforations.

Do not use paper with cutouts or perforations.

Serving problems.

The paper has rough edges.

Use high quality paper made for laser printers.

The sides of the paper are different.

Flip the paper over.

The paper is too damp, rough, thick, smooth, has the wrong grain orientation, is short-grained, embossed, or defective.

Try a different type of paper that is 100 to 250 Sheffield smooth and has a moisture content of 4-6%.

Use long grain paper.

Skewed picture (distortion).

The media guides might not be installed correctly.

Remove the media from the input bin, straighten the stack of media, and reload it in the input bin. Adjust the paper guides to fit the width and length of the media, and then print again.

Several sheets are fed at the same time.

The tray may be full.

Remove part of the stack of print media from the tray.

The media might be wrinkled, bent, or damaged.

Make sure there are no wrinkles, folds or other defects on the wearer. Try to print the job on media from a different batch.

The printout is different from what appears on the screen

Distortions, errors or omissions in the text

The error may be caused by the wrong printer driver selected during the software installation. Make sure the correct printer driver is selected in the Printer Properties window.

Distorted text when printing from a specific file may be caused by problems with that specific file. Distorted text when printing from a specific application might be caused by issues with that specific application. Make sure the correct printer driver is selected.

The error may be caused by the software application you are using. Try printing from a different program.

The USB cable may be loose or defective.

Disconnect both ends of the cable and reconnect the cable. Try to print a document that previously printed without errors.

If possible, connect the cable and device to a different computer and try to print a document that was previously printed without errors.

Try using a new USB 2.0 cable that is no more than 3m in length.

Turn off your device and computer. Disconnect the USB cable and check both ends for damage. Reconnect the cable and check that the connections are secure. Make sure the device is directly connected to your computer. Do not use switches, backup devices, security keys, or any other device that might be plugged in between the USB ports of the computer and the device. These devices can interfere with the device's communication with the computer. Restart your computer and device.

Missing graphics or text, or blank pages

Make sure the file does not contain blank pages.

The sealing tape may not have been removed from it. Remove and pulling on the tab at the end to completely remove the tape. Slide it back into place. To check the status of the device, print a configuration page.

The graphics settings in the Printer Properties window may not be appropriate for the job you are printing. Try changing the graphics settings in the printer driver.

Clean your device, especially contacts.

Page format is different from another HP LaserJet printer

If you used an older version of the HP LaserJet printer driver (printer software) to create your document, or if you set different printer properties in the software, the page format might change when you try to print with the new printer driver or new settings. To fix this problem, you can try the following steps:

Create and print documents using the same driver and printer properties settings regardless of the HP LaserJet printer they are printed on.

Change the resolution, paper size, font settings, and more.

Graphics quality

The graphics transfer settings did not match the print job. Check and, if necessary, change the graphics transmission settings (such as resolution) in the Printer Properties window.

Printer software problems

The printer icon is not displayed in the Printers folder

Close all running applications. To close an application displayed as an icon in the system tray, right-click the icon and select Close or Disable.

Try plugging the USB cable into a different USB port on your PC.

An error message appears while installing the software

Reinstall software printer. From the Windows taskbar, click Start, Programs, HP, select your printer, and then click Uninstall. Install the printer software from the CD.

Close all running applications. To close an application displayed as an icon in the taskbar, right-click the icon and select Close or Disable.

Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much disk space as possible and reinstall the printer software.

If necessary, run Disk Defragmenter and reinstall the printer software.

The printer is in Ready mode, but does not print

Verify printer operation by printing a Configuration Page from the printer control panel.

Make sure all cables are connected correctly and within specifications. This includes USB cables, network cables, and power cords. Try using a new cable.

Common errors when printing from a Macintosh computer

Make sure that the PM and PE expansion modules are in

the following folder on your hard drive: Library / Printers / hp / laserj et /. If necessary

reinstall the software.

The device name, IP address, or host name ("Rendezvous" or "Bonjour") does not appear in the Print Center Printer List or Printer Setup Utility.

The device may not be ready.

The wrong connection type may have been selected.

Make sure USB, IP Printing, Rendezvous, or Bonjour is selected, depending on the type of connection between the machine and the computer.

The wrong device name, IP address, or Rendezvous or Bonjour host name is being used.

Make sure the cables are connected correctly, the product is on, and the Ready light is on. If you are connecting using a USB or Ethernet hub, try connecting the all-in-one directly to the computer or using a different port.

The device software is not installed or is not installed correctly.

Make sure the printer PPDs are located in the following folder on your hard drive: Library / Printers / PPDs / Contents /

Resources /. lproj, where is the two-letter language code of the language you are using. Reinstall the software if necessary.

The printer driver does not automatic tuning selected device in Print Center or Printer Settings Utility.

The PostScript Printer Description (PPD) file is corrupted.

Delete the PPD file from the following folder on your hard drive:

Library / Printers / PPDs / Contents / Resources /. lproj, where is the two-letter language code of the language you are using. Reinstall the software.

Make sure the cables are connected correctly, the product is on, and the Ready light is on. If you are connecting using a USB or Ethernet hub, try connecting the all-in-one directly to the computer or using a different port.

The interface cable may be defective or damaged.

Replace the interface cable. Make sure you are using a high quality cable.

The print job was not sent to the correct device.

The print queue may be stopped.

Restart the print queue. Open the print monitor and select the job start item.

The wrong device name or IP address is being used. The print job may have been sent to another device with the same or similar name, IP address, or Rendezvous or Bonjour host name.

Print a configuration page to check the device name, IP address, Rendezvous or Bonjour hostname. Verify that the Rendezvous or Bonjour hostname, IP address, or hostname listed on the configuration page matches the device name, IP address, or Rendezvous or Bonjour hostname listed in the center or Printer Setting Utility.

Cannot print using a third party USB card.

This error occurs when the USB printer software is not installed on the computer.

Apple USB Adapter Card Support software may be required when installing a third-party USB card. The most latest version This software can be found on the Apple Web site.

When using a USB cable to connect, the device does not appear in Print Center or Printer Setting Utility after selecting a driver.

This issue is caused by a software or hardware component.

Troubleshooting Software Operation

Make sure your Macintosh computer supports USB.

Make sure you are using Mac OS X V10.2 or later.

Make sure your Macintosh has the correct USB software from Apple.

Eliminate hardware errors

Make sure the device is turned on.

Check if the USB cable is connected properly.

Make sure you are using the correct high-speed USB cable.

Do not have too many USB devices connected to the same power circuit. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.

Make sure no more than two non-powered USB hubs are daisy-chained on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.

The iMac keyboard is a non-powered USB hub.

Solve problems when installing the printer on a network

If your computer cannot find your network device, follow these steps:

1. Check if the cables are connected properly. Check all of the following connections:

Power cords.

Cables connecting the device to a hub or router

Cables between a hub or router and a computer.

Modem cables or Internet connections, if possible.

2. Make sure your computer is properly connected to the network (Windows only):

On the Windows desktop, double-click My Network Places or My Network Places.

Double click on one of the network icons and make sure any devices are listed.

3. To make sure the network connection is active, do the following:

Check the network indicator on the network connector (RJ-45) located on the back of the device.

If one of the indicators is on without blinking, then the device is connected to the network.

If both lights are off, check that the device cables are securely connected to the gateway, router, or hub.

If the cables are securely connected, turn off the power to the device for at least 10 seconds and then turn it back on.

4. Print a Network Configuration Page.

On the network configuration page, make sure the device is not assigned a null IP address.

If the network configuration page does not have a suitable non-zero IP address, reset the HP Internal Network Port to factory defaults. To do this, press the Start and Cancel keys at the same time.

After the Attention, Ready, and Start light stop flashing, the device returns to the Ready state and the factory reset is complete.

Two minutes after the device is in Ready mode, print another Network Configuration Page and verify that the device has been assigned the correct IP address.

A Guarantee is provided for all types of work. Moreover, in the event of a warranty case, you do not have to take the equipment to our hospital, all problems will be eliminated by our engineers, having gone to your office, if it is impossible to fix it on the spot, we will deliver the equipment to the hospital at our own expense, for warranty repair, and after completion works, we will deliver back.

Diagnostics- this is work to identify the causes of a malfunction, non-working parts, blocks, units of devices (which are usually a consequence of these reasons), or determining the amount of work required to eliminate a malfunction, during which additional diagnostics may be required on site or in a hospital (as the rule is the case when there are signs of a malfunction, and there may be several reasons or the malfunction manifests itself periodically in such cases, long testing is required for diagnostics, as well as complete or partial disassembly of the device). As a rule, the most difficult and responsible component of office equipment repair.

Prevention- standard operation, the volume and frequency of which depends on the design of the device and is defined in the service documentation from the manufacturer. Prevention is not a repair procedure; it does not eliminate malfunctions caused by worn out or damaged parts, blocks, and assemblies.

Printer repair- work to eliminate the malfunction of the apparatus with the replacement of parts and disassembly of one or more units of the apparatus.

Major malfunctions of laser printers

The HP LaserJet P1505n laser printers have a variety of settings that control the printing process. Often they get confused and you just need to correct them so that the printer continues to work in the same mode. However, there are other failures, which can generally be divided into two groups: cartridge failure (70%) and printer failure (30%).

The image drum is damaged

The mining bin is full

If large spots or streaks appear on the sheet from time to time, you can try to clean the processing hopper, because Overfilling causes the toner to spill unevenly onto the paper.

HP LaserJet P1505n printer jams paper

Usually caused by problems with the feed roll, due to a malfunction or excessive dirt, as well as damage to the bar that guides the sheets or the entire roller unit. When sheets are jammed when leaving the device, we can talk about breakage or skewing of the rollers located in the paper delivery unit, as well as the bar that guides the sheets when they are dispensed by the printer.

Some of the toner (ink) remains on the fingers

HP LaserJet P1505n printer does not turn on

Clogged squeegee (cleaning blade)

Result - a gray line appears along the printed sheet. To fix the breakage, the squeegee must be cleaned or replaced if there is no positive result.

HP LaserJet P1505n printer does not print

The magnetic shaft is badly worn

HP LaserJet P1505n printer does not pick up paper

The pre-charge shaft is out of order

1. Charge wear if, when printing on a sheet, a gray background with large gray spots randomly located on it is visible. Only shaft replacement will help.
2. Contamination of the shaft, if the information is duplicated on the sheet or not all of its part is printed. In this case, the shaft cover can be cleaned. If this does not help, you will have to replace the part.

Paper stops inside the laser printer

Specifications HP LaserJet P1505n

Basic data
Up to 23 ppm
Print quality (black and white, top quality) Up to 600 x 600 dpi

250 - 2000
Duplex options


Network ready
Yes, standard 10/100 networking

Printing system
Printing technology Monochrome laser
Print speed (black and white, normal, A4)
Up to 23 ppm
First Page Out (Black & White, A4) Processor Speed ​​266 MHz
Print quality (black and white, best quality)
Up to 600 x 600 dpi
(actual production 1200 dpi)
Load (A4, per month) up to 8000
Recommended Monthly Print Volume (p.)
250 - 2000

Paper handling / print media
Standard paper trays
1 (and 10-sheet priority feed slot)
Maximum number of paper feed trays
1 (and 10-sheet priority feed slot)
Supported media types
Paper (laser, plain, photo, rough, vellum), envelopes, stickers, cardboard, transparencies, postcards
Standard input capacity (sheets) up to 260
Maximum feed capacity (sheets) up to 260
Standard output capacity (sheets) Up to 150
Maximum receiving capacity (sheets) Up to 150
Duplex options
Manual feed (driver support)
Standard paper handling / feed
250-sheet input tray, 10-sheet priority input slot
Standard paper handling / output
150 sheets, face down
Standard media sizes
A4, A5, A6, B5, postcards, envelopes (C5, DL, B5)
Custom sizes carriers
Main tray: 147 x 211 to 216 x 356 mm;
10-sheet priority feed slot: 76 x 127 to 216 x 356 mm
Media weight (by feeder)
250-sheet tray: 60 to 163 gsm ^ (2);
10-sheet priority feed slot: 60 to 163 gsm ^ (2)
Standard RAM
32 MB onboard SIP ASIC memory
Maximum memory 32 MB
Memory Slots No
Hard Drive Capacity No
Standard printer languages
HP PCL 5e
Headsets 26 built-in, 8 scalable
Standard connectivity
Hi-Speed ​​USB port (compliant with USB 2.0 specifications) Standard 10/100 networking
Additional connectivity options
HP Jetdirect Ethernet Print Server
Compatible OS
Microsoft® Windows® 2000, XP Home, XP Professional, XP Professional x64, Server 2003 (32/64 bit); Certified for Windows Vista ™; Mac OS X; v10.3, v10.4 or higher
Compatible network operating systems
Microsoft® Windows® 2000, XP Home, XP Professional, XP Professional x64, Server 2003 (32/64 bit); Certified for Windows Vista ™; Mac OS X, v10.3, v10.4 or higher
Minimum system requirements
Microsoft® Windows® 2000, XP Home or XP Professional, 1 GHz processor, 512 MB RAM (Windows Vista ™ ready, check minimum hard disk space requirements), 128 MB RAM (256 MB recommended), 120 MB available hard disk space, CD-ROM drive, USB port
Control Panel
4 lights (Start, Ready, Attention, Toner Low),
2 buttons (Start, Job Cancel)
Power consumption
300W maximum (printing), 3.9W maximum (standby). maximum 0.8 W (when disconnected)
Power Requirements
Input voltage 110 to 127 VAC current (+/- 10%), 60 Hz (+/- 2 Hz), 7 A; 220-240 VAC current (+/- 10%), 50 Hz (+/- 2 Hz), 4.0 A
Dimensions (W x D x H) 379 x 243 x 225 mm
Weight 5.9 kg
Operating temperature range
10 to 32.5 ° C
Recommended operating temperature range
10 to 32.5 ° C
Energy Star Certified Yes
Software included
PCL 5 Driver, HP Status and Alert, HP Usage Monitor
Equipment
Printer, incomplete HP LaserJet print cartridge (average cartridge lasts 1,000 standard pages), printer documentation, software CD, support flyer, paper tray cover, power cord