What the seller pays for the sale of the apartment. Independent examination of Volgograd. Question: “I accidentally broke a whiskey bottle in a store. The administration of the establishment made me pay for the broken product. Whether her actions were lawful. Who pays in the store for
Here's what the rule of law says:
"The risk of accidental loss or accidental damage to property is borne by its owner, unless otherwise provided by law or contract" (Article 211 of the Civil Code of the Russian Federation).
And "the risk of accidental loss or accidental damage to the goods passes to the buyer from the moment when ... the seller is considered to have fulfilled his obligation to transfer the goods to the buyer" (Article 459 of the Civil Code of the Russian Federation).
A sales contract is considered concluded if the seller has issued a sales receipt or other document confirming payment for the goods to the buyer. That is, in general, until you have paid for the goods and you have not received a receipt, the store is responsible for the goods.
However, not all so simple. Much depends on what is meant by "accidental damage to the item" and whether it really crashed by accident - or was it your fault.
The point is that in civil law a kind of presumption of guilt- the buyer is exempt from compensation for damage only if he proves that the goods were broken through no fault of his.
Thus, if you are to blame, the store really has the right to demand payment for the broken product, but if it is not your fault for what happened, you do not have to pay.
The responsibility lies with you , if:
You deliberately spoiled the product, for example, smashed a bottle of ketchup against the wall;
You spoiled the goods by negligence (negligence is a form of guilt in civil law);
With careless behavior, a person does not intentionally violate other people's rights, but does not show sufficient care and prudence, and therefore cannot foresee what consequences his actions may lead to. In a word, if you took from the shelf to look at a beautiful vase that you wanted to give your mom for New Year, but it slipped out of your hands and broke - this can be considered negligence.
In addition, you yourself are to blame for the damage to the goods, if you ran around the trading floor, were intoxicated, danced and generally behaved inadequately.
The responsibility lies with the store if:
You slipped on a wet floor, caught a rack with a basket, or touched boxes with goods standing in the aisle with a trolley; in this case, you do not have to pay for the damaged goods, there is no fault in your actions, and the store bears the risks of damage to the goods, because it was its employees who placed the goods on the shelves inconveniently and did not put a warning sign that they had recently washed the floor in the aisle between the shelves ;
There are certain rules regarding the distance between shelves in stores. So, according to GOST 51773-2001, it should be at least 1.4 meters... If it is less, or the passage is blocked by boxes - this is a violation, and you need to complain to the State Fire Inspectorate. The store can be fined if violations are revealed.
On wet floors and uncomfortable product placement in trading floor you need to complain to Rospotrebnadzor.
What if the administration forces you to pay?
If the buyer himself is to blame for the damage to the goods, he can voluntarily reimburse the store for its value. However, if he does not consider himself guilty, then the store administration can get him to pay for the damaged goods only through the court.
Pressure and threats in this case are a violation of your rights. Ask the administrator for a complaint book, as well as drawing up an act on damage to goods. In the act, write about your point of view on what happened. You may need the help of eyewitnesses - relatives, friends, or other shop buyers. This act can become evidence in court.
In this case, in no case give your documents to the store employees, they have no right to demand a passport from you.
What if the security guard does not let you out of the store?
If you explained to the store administration that you agree to compensate for the damage only if your fault in the damage to the goods is proven through the court, and the PSC employee still does not release you, acts rudely or threatens, he exceeds his authority. According to article 203 of the Criminal Code of the Russian Federation, for this he could face up to two years in prison. If the guard used violence or threatened to use it, used a weapon or special means, he could face up to seven years in prison.
You can complain about the actions of the security guard to the law enforcement agencies, because it is they who are engaged in licensing security activities.
Where to complain?
If the store nevertheless forced you to pay for an accidentally damaged product, contact the internal affairs bodies and Rospotrebnadzor, write a statement to the store management and demand the return of the funds paid, file a lawsuit against the store.
The moment of transfer of the thing is important in the contract of sale. Riskaccidental loss or accidental damage to the goods passes to the buyer from the moment,when, in accordance with the law, the seller is deemed to have fulfilled his obligation to transfer of goods to the buyer. Until this moment, all risks associated with accidental death or damage to the goods, lie with the owner of the goods, i.e. at the seller.
Article 493 of the Civil Code of the Russian Federation "Form of the retail sale and purchase agreement": "... retail contract a purchase and sale is considered to be concluded in proper form from the moment the seller issues a cash or sales receipt or other document to the buyer, confirming payment for the goods. ..."
YOU ARE NOT OBLIGED TO PAY FOR ACCIDENTALLY BROKEN GOODS.
There is only one way to make you pay for the broken item. - judiciallythe store must prove that you caused the damage intentionally... If the seller becomes accuse you of such intent, remind him that all this still needs to be proved in court. The main thing is to insist that this product was uncomfortable and you absolutely accidentally hit him... And even if this case goes to court, it will be almost impossible to prove the opposite to the store. It should be noted that the store is unlikely to want to get involved in a lawsuit ...
Many consumers believe that until they pay for the product and receive a check, i.e. did not become the owners of the goods, they are not responsible for damageor the loss of this item. In fact, this is not the case. The store, as a rule, goes to meet the customer and does not force him to pay for a can of broken mayonnaise for 20 rubles, because if you refuse to pay, this amount will be collected from you through the courtcost much more. If the storewants to get from you the value of the spoiled goods, he can do itmake it perfectly legal.
Let's take a look at the Civil Code of the Russian Federation, namely article 459, which deals with the seller's responsibility for goods that have not yet been sold. It says:
"Unless otherwise provided by the contract of sale, the risk of accidental death or accidental damage to the goods passes to the buyer from the moment when in accordance with the seller is deemed to have fulfilled his obligation to transfer goods to the buyer ".
the seller fully fulfills his obligations when he gives you cashier's check... About itwe are told by article 493 of the same code: “Unless otherwise provided by law or the retail sales contract ... the retail sales contract shall be deemed concluded in proper form from the moment the seller issues the cash register to the buyer sales receipt or other document confirming payment "-
It would seem that everything is correct until you paid for the goods and received a receipt, the risk for damage to the goodsno one can pass on to you. However, this is not the case. Until you have paid for the goods, younot a buyerand if you damage the store against you a completely different article is in force - 1064 of the Civil Code of the Russian Federation, which says: "Harm, caused to the person or property of a citizen, as well as damage caused to property legal entity is subject to compensation in full by the person who caused the harm. "
The Federal Retail Trade Regulations tell us about the same (“About the approximateretail business rules and basic operating requirementssmall retail chain "). | Clause 42 of these rules states: "In accordance with civil law, regulations when choosing and purchasing goods, the buyer is obliged to: compensate the company for damage for goods damaged through his fault. " Therefore, the store has the right to demand from you to pay for the damaged goods, and if youdo not agree - get your way through the courts. Otherwise, it turns out that you can safely walkaround the store, beat the goods and quietly leave without paying for the spoiled one. However, in the same article 1064 of the Civil Code of the Russian Federation there is a wonderful point: "The person who caused harm shall be exempted from compensation for harm if he proves that the harm was caused through no fault of his. "
EXAMPLE:
If you took the bottle in your hands and did not hold it, then this is completely your fault and you will have to pay for this bottle. However, if you slipped on the freshly cleaned floor and swept down a whole rack of expensive whiskey, this is entirely the store's fault, and you have the right not to pay for the spoiled product.
You delivered the goodson the cash register tape, the cashier pressed the button, the tape moved and the bottle fell to the floor, whenthis crashing. Here, too, the fault of the store is completely and you do not have to paythe cost of this bottle.
Customer passing through a narrowthe passage between the shelves in the grocery store, hooked the hem of the fur coat standing slightlywhether not on the floor, ketchup in glass containers. The bottle flew off the shelf and naturally broke. "It would seem that the store's fault is on the face - the ill-fated bottle of ketchup was uncomfortable and the buyer was not guilty of this incident. But in fact, there are many nuances in this story,which can be interpreted both in favor of the buyer and in favor of the store. Let'slet's consider them in more detail.
if the customerpracticing ballet steps in the aisle, or spinning to the rhythm of a waltz in the trading floor, thenthis is undoubtedly the customer's fault, and she is obliged to pay the cost of the broken ketchup. But if a customer made her way through a passage lined with boxes and cans and physically could not pass without hitting something, then this is entirely the store's fault.and no one can make you pay for the damaged goods.
According to GOST 51773-2001 " Retail... Classification of enterprises "the distance between parallel racks must be at least 1.4 meters ... Practically the same is confirmed to us by SNiP 2.08.02-89 * "Public
buildings and structures "(paragraph 1.111):
The width of the main evacuation passages in the trading floor must be at least, m:
. 1.4 - with a retail space of up to 100 m 2
. 1.6 - with a retail space of over 100 to 150 m 2
. 2 - at the trading area of St. 150 to 400 m 2
. 2.5 - at the trading area of St. 400 m 2
If this rule is violated, feel free to appeal to it and threaten with a complaint to the Statefire supervision. There will be no trace of the seller's requirements if this violation really exists and it was this violation that led to the damage to the goods. For such a violation, the Administration of the store may be held administratively liable.
Let's look at the cases when the buyer is guilty and when the store is.
The Buyer Is Guilty
. if you pick up a product, and through carelessness dropped it and smashed it;
.
if your "unnatural" behavior in the trading floor (running,
fights, being in a state of alcoholic intoxication, etc.);
. if you have deliberately smashed one or another product (for example, picking up a bottleexpensive whiskey and with the words “here's to you, bourgeois” they threw a bottle against the wall with all their might);
In these cases, you caused damage to the store through your own fault and are obliged to compensate it inin full. After payment, this item becomes your property, and youtheoretically you can collect the leftover cucumbers from the broken jar and pick them up. Costsnote that in this case, Article 18 (“Consequences of the sale of goods inadequate quality») The Consumer Protection Law does not apply and you cannotdemand from the seller to replace the goods of inadequate quality with a similar one. Indeed, inIn this case, you are not the buyer, but the respondent. Also, the store will not collect and wash these cucumbers for you.
Many argue that there is a risk of spoilage in the price of a product. Yes, in some stores this is true. And the store can meet you halfway without requiring you to pay for the goods.But no one can prohibit the store from collecting the cost of the goods from you according to the law in the event ofyour fault. In addition, in economy class chains, where the cost of goods is lower, the risk of spoilage is not included in the price in order to make the price cheaper. Here the store administration will undoubtedly demand a refund.
The shop is guilty
.if there are narrow aisles in the trading floor that do not meet the standards, or these
the aisles are lined with boxes, "slides" of goods;
.if the goods are unstable on the rack, and after taking one can, you destroyed
"The whole structure";
.if the floor in the store is wet and you spoil the goods by slipping;
.if the product crashed after falling off the tape at the checkout;
In these cases, the fault lies entirely with the store, and no one has the right to demand from youcompensation for damage.
If the administration of the store requires you to pay for the damaged goods,which was spoiled through no fault of yours, feel free to demand a complaint book, and leave inher record of what happened. At the same time, require the administration to draw up an act on damage to goods, in which you must write your thoughts on this matter, for example, that there was a wet floor in the aisle or the width of the aisle does not meet the standards. Enlist the support of at least two eyewitnesses to the incident (these can be your relatives and friends, as well as other buyers of the store). Also inform that you do not intend to pay the cost of the goods, and if the administration wishes, it can demand reimbursement through the court. You have every right to do so. In 99% of cases, the incident will be settled and no one will sue you, because no administration representative wants to subject the store to additional checks, in which it will be revealed that the distance between the rows is really less than establishedlegislation. The penalty in this case will be much greater than the cost of the goods you spoiled.
Also keep in mind that your passport data will be required to draw up an act. No wayIn case, do not give your passport into the hands of the store representatives, because they can take it as a deposit. This is not permissible, you can simply dictate the details of your passport without showing it to anyone. But you are not obliged to do this, only documents can be requiredpolice officers, but not vendors or security guards.
If the store guard does not release you until you pay the cost of the damaged product (and he has the right to do so - you have encroached on someone else's property), remind him of the existence of Article 203 of the Criminal Code of the Russian Federation, which provides for punishment in the form imprisonment for up to seven years forabuse of authority by employees of the private security company. The security officer must stop youpolite and tidy. If he acts rudely, then Article 203 of the Criminal Code of the Russian Federation is just about him. Tell the guard politely that you are ready to make amends, but only afterYour guilt will be proven by the court.
Thus, go to the store, be careful and careful. If youbreak "half a liter to smithereens" through your own fault, you will have to pay for thismisunderstanding. But if the fault of the store is obvious - do not be afraid, the law is on your side.
Where to complain
Who pays VAT - the seller or the buyer? This question is always of interest to the participants in a transaction subject to this tax. The answer can be found in Ch. 21 of the Tax Code of the Russian Federation. But this is difficult enough. It is much easier to search for it in our article.
What is VAT?
VAT is a way for a country's budget to receive a partial value of a product, service or work. As a result, the buyer pays the seller tax on the value of the goods (work, service), and the seller transfers VAT to federal budget... In this case, the seller has the right to reduce the amount of VAT charged for payment by the amount of input VAT on the goods (work, services) purchased by him.
In Russia, the maximum VAT rate (28%) was established in 1992. From 2004 to 2019, it was 18%. Currently (from 01.01.2019) the tax rate is 20%. But there is also a certain list of transactions in respect of which reduced rates are applied - 10 and 0%.
When does the seller pay VAT?
The seller calculates VAT and imposes tax on the buyer when transferring ownership of goods (works, services). Thus, when selling goods (works, services), the buyer transfers to the seller a certain amount of VAT indicated by the seller in the invoice. This means that the cost of paying VAT is borne by the buyer. The seller, on the other hand, forms the amount of VAT to be transferred to the budget.
VAT is charged by the seller even if the transfer of goods (works, services) is free of charge (clause 1 of article 39, subparagraph 1 of clause 1 of article 146 of the Tax Code of the Russian Federation).
At the same time, there is a list of transactions in respect of which tax is not calculated or paid. This list is closed and set in paragraphs. 1-3 st. 149 of the Tax Code of the Russian Federation.
The amount of tax that the seller needs to transfer to the budget is the difference between the amount of VAT that the seller presented to his buyers and the amount of input VAT on goods (works, services) purchased by him as a buyer.
When does the buyer pay VAT?
In some cases, the buyer pays VAT to the budget. An example would be organizations that, for example (Article 161 of the Tax Code of the Russian Federation):
- buy goods from foreign organizations that are not registered with the Russian tax authorities,
- lease state or municipal property, etc.
In this case, such organizations are recognized as tax agents. They are obliged to calculate VAT, withhold it from income paid to their counterparty, and transfer the tax to the federal budget (clause 1 of article 24 of the Tax Code of the Russian Federation). In essence, the tax agent acts as an intermediary between the persons who are required to pay VAT and the state.
The tax agent withholds VAT from the income paid by its counterparty at the estimated rate of 20/120 (until 01.01.2019 - 18/118) or 10/110 (clause 4 of Article 164 of the Tax Code of the Russian Federation).
Read more about these rates in this article.
Outcomes
The seller is responsible for calculating VAT on the cost of the goods sold. And it also reflects in tax reporting the amount of tax as payable to the budget. But by making a payment, the buyer actually compensates for this payment by the receipt of payment from the buyer, which includes tax.
However, there are situations when the seller must charge and pay tax without receiving refunds from the counterparty (donation). Similar situations arise for the buyer, who acts as a tax agent in such cases.
Many people, not knowing the laws, as well as their rights, find themselves in difficult situations. For example, do you know if you have to pay for a broken item in a store?
If you are sure that yes, then you should definitely read this article. From it you will learn in what situations a potential buyer is obliged to compensate the store for the damaged goods, and when the store should not demand money from him.
If the product was broken through no fault of yours, or you broke it by accident, and the store staff requires you to pay for the damaged product, then you need to do the following:
Never lose your temper, do not let the security guard or shop assistants intimidate you, threaten you, demand compensation for broken goods.
You are not required to pay for the item locally. Compensation for damage for damaged goods is allowed only in court.
Who is legally required to pay for a broken item? In what cases is a buyer obliged to reimburse damages for damaged goods in 2019?
There are several such situations:
Each person should know in what situations he should not be forced to pay for a broken product.
There is only one situation - damage to goods due to negligence, accident, which can occur as a result of:
Question: “I accidentally broke a whiskey bottle in a store. The administration of the establishment made me pay for the broken product. Whether her actions were lawful. Who pays for the broken bottle in the store: the one who broke it, or the store employees? "
Answer: According to Art. 493 of the Civil Code of the Russian Federation for retail purchases, an agreement between the seller and the buyer is not concluded.
But when buying a product, the buyer is required to issue a check. This is the document on the basis of which the buyer becomes the owner of the purchased goods.
All this boils down to the fact that until the moment of payment for the goods and receiving a check from the cashier or seller, the owner or the owner of the store should be responsible for the risk of accidental damage to the goods.
If the product was broken after payment, then the responsibility for its further use rests on the shoulders of the buyer.
From this we conclude: the administration of the store acted unlawfully, forcing the buyer to pay for a bottle of beer that was in the window.
Question: What regulatory documents should be based on when the seller makes you pay for an accidentally broken product? The Consumer Protection Law does not say anything about liability for damaged goods.
Answer: Yes, indeed, the above-mentioned law does not address this issue.
In this case, you need to be guided by others regulatory documents, in particular, Art. 211 of the Civil Code of the Russian Federation.
This article states that in case of accidental loss or damage to property, the owner bears responsibility, unless otherwise provided by the contract.
Since the contract between the store owner and the potential buyer has not been drawn up, it means that all responsibility goes to the store owner.
What does it mean: accidentally broken product?
If a person behaves cautiously in the store, does not touch anything superfluous, behaves with restraint, careful, does not touch the shelves with the goods, but at the same time, for some reason beyond his control, the goods fall and break, then we are talking about an accidentally damaged product.
How to prove that the bottle, vase, dishes were broken by accident and not intentionally? If the seller demands to pay for the broken product, you just need to ask to show the video from the surveillance cameras.
And if the video shows that, passing through a narrow aisle lined with all kinds of goods, the buyer accidentally touched a bottle, dishes or other easily breakable object, while moving carefully, nevertheless, he should not reimburse the cost for the damaged goods.
Yes, he will be obliged to refund the cost of the damaged goods... In this case, the buyer will not be saved even by Art. 211 of the Civil Code. And all because the fault of a person in this case is obvious.
According to Art. 1064 of the Civil Code, a person is obliged to compensate for the damage caused legal entity in full.
In addition, if a person smashed a product in a store while intoxicated, then another article may appear here: Art. 213 of the Criminal Code of the Russian Federation "Hooliganism" or Art. 214 of the Criminal Code of the Russian Federation "Vandalism".
What to do if the guard is rude, wringing his hands, not letting him out of the store?
Often, the security service does just that, and it does it with one purpose - to scare the would-be buyer, to get him to reimburse money for the broken product.
In such a situation, you need to act deliberately, the main thing is not to be afraid of the actions of the guard... If he does not let him out of the store, he should clearly and calmly explain to him that the money for the broken bottle or dishes will be paid, but only after the buyer's guilt is proven.
If even after these arguments the guard is unshakable, besides, he starts wringing his hands, reaching into the bag for a wallet, then it is worth threatening him with Article 203 of the Criminal Code of the Russian Federation.
His actions fall under this article, since hand-wringing, rude attitude falls under the category of "abuse of authority", for which he may be punished with imprisonment for up to 7 years.
If this does not help, then you need to call the police, who will definitely come to the call and deal with the situation.
Very often people get lost, and some do not even know their rights, so there are often cases when people agree to compensate for the damage for the broken product, which has become unusable through no fault of theirs.
But then people realize that they are not to blame, they start thinking: "How to get the money back?"
If you are sure that the goods were damaged not through your fault, but through the fault of the store, for example, the goods were unstable on the shelves, the store had wet floors, the aisles were lined with boxes, then you need to file a claim in court for refund.
You can also punish a store where cunning sellers and an administrator work by writing a statement to Rospotrebnadzor.
What if the product is broken by a child? Do parents need to pay for goods broken by a child?
If we are talking about a child aged 0 to 14 years old, then you need to understand that he is not responsible for the harm caused. But this does not mean that having come to the store and smashing a toy, they will simply let you go home.
Responsibility for the child's actions will be borne by his parents. But if a child accidentally breaks a product in a store, then parents are not required to compensate for its cost.
The store administration should not prevent parents from leaving with the baby. All they can do is draw up an act of damage to the goods, take the testimony of witnesses, as well as a recording from video cameras, and then go to court with a claim for damages.
Children over the age of 14 are already independently responsible for their actions, including for the damage caused to the store.
But if a teenager does not have his own income, and he broke the goods by accident, and this was recorded by video cameras, then the child's parents will have to compensate for the damage to the goods.
But again, if they refuse to do this, then it is possible to force them to pay money for the broken product only in a judicial proceeding.
In order not to get into an unpleasant situation, not to pay money to the store for damaged goods, you must adhere to the following rules of conduct in the store:
Now you can clearly answer the question: “What should I do if I broke a product in a store? Do I have to pay for it? "
No, it is not necessary if the goods were damaged by accident, not through the fault of the buyer, but through the fault of the seller, and yes, if the goods were damaged intentionally, if the person was intoxicated, and also if before the goods were broken, he was in the hands of a person.
However, you need to understand that if a person does not agree to pay money for a damaged product, then no one can forcibly take it away from him.
The administration of the store can do this only in court, by sending a statement of claim to the court with evidence of the buyer's guilt (video evidence, testimony of witnesses).
Video: Broke a product in a store. What to do?
It happened to me too. Once I personally weighed a bag of oranges - there are automatic scales in our supermarket. You put a bag on them, type the orange code (the codes are written next to it on a placard), and a sticky piece of paper with the price immediately pops up. And so I dropped this package. It's okay - he picked it up, brushed off the dust and weighed it again. And another time he took out some kind of "Sprat in tomato" from the top shelf and dumped three other cans with Latvian sprats - that sprats are unlucky, then Onishchenko will ban them, then they will be dropped on the floor! But nothing, picked it up and put it back. Nothing will be done to them. But what if I brushed aside a bottle, or touched a glass jar with my shoulder, or dropped a bag of cereals? Or did your little son break a flimsy plastic train? The beer and can of Bulgarian Lecho will surely break, and the cereals will crumble. Then a saleswoman runs up, and with her a hefty guard and demands to pay for everything. But I didn't do it on purpose!
So, do I have to pay for the goods I have ruined, if I was not even going to buy it?
The answer to this question - I will say right away, is negative, one should look not in our traditional Law of the Russian Federation “On Protection of Consumer Rights” (ZZPP), but in a “more serious” document. This document is called the Civil Code Russian Federation... And it contains Article 211 strictly and succinctly stating:
"The risk of accidental loss or accidental damage to property is borne by its owner, unless otherwise provided by law or contract."
It would seem that this is all, and there is nothing more to talk about. You have not entered into any agreement with the store yet - such an agreement, by the way, is, in a sense, a cashier's check, which has not yet been punched to you. Scattered groats are not provided for by any law, so you don't have to pay anything. You can't even, so as not to create a false sense of victory in the seller!
do i have to pay for the broken item in the store
But, as always, law is one thing and practice is something else. The following situations are possible, despite the fact that sellers are well aware of article 211 of the Civil Code of the Russian Federation.
1. The seller or even the director of the store demands to pay, under the threat of calling the police (lying, do not believe), or hinting at the guard standing next to him. What to do? Calmly inform that you know the content of the Civil Code article, and if you threaten, I will not even complain to Rospotrebnadzor, but directly to the police, where they will gladly give a win-win case and increase the detection rate in their department - a criminal who threatens the life and health of the buyer, look for and don't, here it is.
2. The seller insists that you broke the Bulgarian Lecho can on purpose. Nonsense, but what to do? In fact, because of the lecho, the store most likely will not bother and will not bother you, but if you have smashed the expensive Hennessy cognac, maybe it will. Offer to show evidence, such as a security camera footage - it's almost everywhere now. They will refuse. Or they will say that the saleswoman herself saw it. And they don't let you out of the store. Then offer to call the police or call them yourself. The outfit will arrive, they will figure it out. True, it will take a lot of your time.
And if it turns out that there is no record, and no one will believe the saleswoman just like that, the seller is subject to criminal (!) Prosecution for illegal retention of a person. Hint to them about it, it will help.
3. The seller waves in front of you a piece of paper called, for example, "Rules of service in the supermarket" Dobrenky "", which says that you must pay. Nonsense! This waste paper has no legal force, this is not the Civil Code of the Russian Federation. So tell them this, and if they continue to continue, act in accordance with paragraphs 1 and 2.
Perhaps this exhausts the store's ability to violate Article 211 of the Civil Code of the Russian Federation. But there is one, and a very important remark, which, of course, does not apply to you, a civilized buyer, but to the type who guessed to come to the store in a state of alcoholic intoxication and broke a bottle of vodka there through negligence. Here they will happily call the police, accusing him of banal hooliganism and destruction of property. And the surveillance camera will most likely capture his staggering gait. And the police they called will take their side, although this does not quite correspond to the spirit and essence of Article 211. And they will put him in jail for 15 days or even more. It's better to pay here. Better yet, visit the store sober - by the way, this also contributes to the correct, namely sober choice of purchase.
And one final note - everything described above applies not only to grocery stores, but to everyone else. A dress accidentally torn during fitting, an iPhone dropped from the hands, a canister of machine oil that burst when it fell - all fall under article 211 of the Civil Code.
