How and where to receive a parcel from Aliexpress? How to receive a parcel with an order from aliexpress at the post office How to pick up an order from aliexpress

Today we'll look at how right receive a parcel from aliexpress at the post office, so that in which case you can return your money back.

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Suddenly you noticed that the packaging does not have integrity, or you brought the goods home, unpacked, and there was a marriage. What to do in this situation, or rather, how to prevent it and protect yourself from the money paid in vain?

How to receive parcels from Aliexpress at the post office?

So you paid for your order on the Aliexpress website and the seller gave you a track number by which you can track the package. What is a tracker and how to track orders read.

Your package will go through many stages before reaching the nearest post office to your address. This process always takes a different amount of time, it all depends on the region in which you live.

As soon as you see that the package is in the office, you can go to the post office. After you received the box, do not rush to leave.

Check the integrity of the package. There should be no cuts or holes anywhere. If found, immediately write an act for a return. The employee in the window should explain to you how to do this.

It is also best to open the parcel at the post office itself. At the same time, film the entire unpacking with your camera. In case of marriage, you can easily prove your innocence in a dispute by uploading a video to aliexpress.

Don't ignore the advice above! The only evidence will be the video that was filmed at the post office.

What do you need to pick up a parcel from the post office?

In general, after the parcel arrives at the office, the postman writes out a notice that he throws into your mailbox.

It is understood that this is a document by which parcels are issued. (So say the "posters" themselves). But in fact, even the very name of this piece of paper suggests that this is a NOTICE for you that the package has arrived.

Is it possible to pick up a parcel without a passport?

The official website of the Russian Post states that the parcel can only be picked up with an identity document. Let's see what these documents are:

Russian passport, of course. (Moreover, a passport is not such a document)
A document replacing a passport issued by an authorized state. body
Temporary certificate, in case of loss or replacement of a Russian passport
Military ID
Sailor's passport
Certificate of a member of the Federation Council or a Deputy of the State Duma
Refugee ID
Resident card
Foreign identity document (for foreigners without Russian citizenship)
Certificate of temporary asylum in the Russian Federation

For children under 14 years old, you must have a birth certificate with you to receive the package.

Remember, a driver's license is not an identity document.

Who can pick up the parcel from the post office except the recipient?

For example, you made an order for Ali, but you urgently need to leave just at the time when the package arrives at the post office. Can I pick up a parcel from the post office to another person?

Yes, in this case you can have any family member or friend pick up your order.

But for this you need to write a power of attorney for this person. And not just handwritten, but also certified by a notary. See how to issue a power of attorney to receive a parcel by another person.

Is it possible to pick up a parcel for another person with his passport? No, only with a power of attorney from this person can you receive his package.

What will happen to the parcel if it is not picked up from the post office?

Many are interested in what will happen if the parcel is not picked up from the post office? In this case, your parcel in the mail will lie 30 days and go back where you came from.

The parcel lies in the mail for 20 days, and you scold the Chinese. Purchase on AliExpress.

If you need to keep it in the office longer, then some advise paying the postal workers, then they will hold the package until you return.

We already have a detailed article on the site. Therefore, today a short answer to a specific question is where the goods ordered on Aliexpress will come.

In 80% of cases, if a product is ordered with free shipping , then it will come to the post office of your state mail (in Russia it is Russian Post, in Ukraine UkrPoshta, in Belarus Belpochta). We will not touch on paid delivery by courier companies, as well as free delivery via SPSR, in this article. Their share is generally not significant, and if you consciously chose a courier, then you most likely have no questions.

How to receive goods from Aliexpress through the post office

The postman will bring you a piece of paper called the Post Notice and drop it in your mailbox.

You fill in your passport details (number, series of passport, date of issue and full name) in the notification and go to this post office.
Stand in line at the post office, present the notice and your passport.
The operator will check these data, check the Name and Surname in the passport with the Name and Surname on the parcel. If there are no discrepancies, then the operator will give you a parcel.

Will I have a package delivered to my home?

Not in 80% of cases. The parcel will be waiting for you at the branch. The Russian Post, if your post office has free postmen, may have a paid delivery of the parcel to your home. In Moscow, now, such a service costs 100 rubles. In different departments, this service may not be available at all or cost other money.

Also, very rarely and only small things, if she did not go by mail, they can also be thrown into the mailbox. This happens with cheap watches, cases, cheap jewelry, etc.

When the package arrives, will they call me, send SMS, write to the mail?

What address to indicate when ordering on Aliexpress.

In the comments on the site they often ask "what address to indicate when ordering on Aliexpress". This question usually means "indicate home address or post office address". We answer - enter your home address. It is to this address that the postman will carry the Notice. If you specify the address of the post office, then the Notice will not be brought to you. And without notification, if the parcel is not tracked on the track, you will never know that the parcel was waiting for you at the post office and returned to the seller.

Can I receive parcels at another post office

Yes it is possible. You can enter any address. The main thing is that the address you specified and the index match. You do not need to indicate the index from the post office at one end of the city, and the street and house at the other. The postman will not travel all over the city. He serves only his area. Therefore, if you want to receive a parcel at the department where your parents live, for example, indicate their full address and your full name. No one checks the registration in the branch.

And again, you don't need to specify the address of the post office. You need to indicate the address where you live, your friends, father-in-law, mother-in-law, brother or just good man, your office address. The main thing is that there should be a mailbox at the indicated address, in which the postman could put a notice, and you could receive this notice in a timely manner.

If you simply indicate the address of the post office you like (which, for example, is along the way), and the parcel is not tracked, then you simply run the risk of not knowing that the parcel has arrived and is waiting for you at the office. 30 days will pass and the parcel will be returned to the sender.

P.S.: Aliexpress also has other shipping methods. It can be SPSR, there can be paid courier services, and in general Aliexpress is developing and over time, other delivery methods not listed in the article may appear ..

The procedure for ordering products on the Chinese site can be sorted out in a few minutes. Questions regarding how to receive a parcel for Aliexpress at the post office are more worrying for buyers. This is not surprising, given the reputation of domestic postal networks, delivery from distant China, long waiting times, and so on.

How to know that the package from Aliexpress has been delivered

The first thing you need to do after placing and paying for the order is to wait for the track number that the seller will indicate. From the moment you pay for the parcel, it may take a week or even more before you receive a track number. How to find it?

If the parcel is sent to the Russian Federation, then you need to go to the website of the Russian Post. Right on the main page we see the inscription "Track". Below we enter the track number and find out where the package has already reached.

If you are expecting a parcel in Ukraine, then you need to visit the official resource of UkrPoshta and open the page "Vidstezhiti". Now it remains to enter the track number in the search field and click on the tracking button.

If the products go to Belarus, go to the Belpochta website, select in the right menu "Mail Tracking".

By this analogy, you can go to the website of any country and track the package. Official portals of state postal services are not difficult to find.

How to receive a parcel from Aliexpress

So, once again you track your package, you see that it has been delivered. It will also indicate the information to which post office the goods arrived. Write it down.

If you see that the goods arrived at the post office right today, most likely you will not be able to receive the package on the same day. It takes about one day for postal workers to sort through a pile of letters and parcels. Therefore, it is better to go to the post office 1-2 days after the delivery of your purchase from the Chinese site.

Is a notice needed? This is a common myth. In fact, the notification is only a notification to you about the delivery of the package. The notice is not a document. It is not in the right to demand postal employees. Therefore, all questions related to how to receive a parcel from Aliexpress without notice are completely frivolous. No need to wait for notification. In large cities, it happens that they do not arrive at all, or they arrive 1-2 weeks after the arrival of the parcel. And some parcels, according to the current rules of the Russian Post, are stored for 15 days. Therefore, you run the risk of simply not having time to receive the ordered products.

"Aliexpress" is an online hypermarket, which is known all over the world. Every year the site is only gaining popularity among people from all over the world, and the number of orders is only increasing.

However, for those who have never placed an order, the question of how to receive a parcel from Aliexpress by mail remains relevant.

With cheap prices and free shipping(in many cases) people are willing to order completely different goods there. The most active and knowledgeable users even earn money by ordering goods on the site at very low prices. low prices and selling them for a profit. At the same time, citizens who learn about the site are often afraid to place an order, because they are not sure that the parcel will be sent to them, or they doubt the quality of the goods, or even do not know at all how to get it, how long to wait, and the like. Let's try to make out clearly how to receive a parcel from Aliexpress at the post office.

What is Aliexpress?

"Aliexpress" is an online store that sells a lot of goods wholesale and retail at cheap prices. It also includes Alibaba Group, a Chinese public company that is engaged in Internet commerce.

It is the presence of such a long distance from the manufacturer that makes many buyers in Russia wonder how and where to receive a package from Aliexpress.

Why is it beneficial?

Prices for any category of goods are really favorable. Trading from the site is carried out by various companies that sell items directly, so their prices are lower than in stores that usually work with large volumes, and most often pay both transportation and duty.

Thus, you can actually make a purchase from the site at very low and favorable prices. In addition, do not forget that you can find products with discounts up to 90% - this promises obvious benefits. Now let's directly analyze how to properly receive a parcel from Aliexpress.

Step one: place an order

The delivery of many goods on the site is free, which is a huge benefit of the store. In this regard, he enjoys such popularity. You should be careful not to accidentally order a product with paid delivery, as its cost can be quite high. If everything suits you, choose the color and quantity, then confirm the purchase and pay for it. Goods on Aliexpress are paid for immediately - this is the system, but then we will talk about how to return the money if the goods do not arrive or are damaged.

Step Two: Order Confirmation and Waiting

We are approaching the main question of how to receive a parcel from Aliexpress at the post office, how long it will take and whether you need to pay anything upon receipt. As it was said, delivery in most cases is free, it is carried out by a service located in China, and in Russia the goods pass into the hands of EMS Russian Post. I must admit that the goods from the site go for quite a long time - from 15 to 45 days, so if you order some item as a gift, it is better to do it in advance, otherwise you may be late. After paying for the order on the site, you will receive confirmation that the seller has sent your order, and after that you can track where it is and figure out how long it will be delivered. The system updates the data on the ordered product every 4-7 days, so the buyer will have an idea where the product is located.

Step three: receiving the order

Many people ask: with Aliexpress at the post office?" In fact, everything is very simple. You need to come to the Russian Post office, provide your passport and pick up your purchase. Notifications that your order has arrived at the post office are delivered by the postman. However for various reasons, this may not happen.Therefore, if you see on the site that the product is already in your area (district), but there has not been an update about its location for a long time, then it may already be in place. like IML mail. Few people know how to receive parcels from Aliexpress, and this fact scares new users of the online store when ordering goods. Receiving an order is a pleasant step, but there are certain nuances.

Last step: product inspection and confirmation

When receiving an order, there are important rules that are best observed so that later there are no problems with the return and claims against the seller. First, if you see that the package with the goods is slightly damaged, then refuse to receive it right here on the spot. Secondly, in order to later prove to the seller the failure of the goods, it is better to film how you open the package and inspect the goods, check its performance, if it is electronics, etc.

Why is this needed? The problem is that if the purchase does not suit you and it becomes necessary to return it, then a dispute with the seller is inevitable. The buyer must indicate the reason why he requires a refund and is ready to return the goods back. Such cases are rare for this online store, since the goods there are usually cheap, and for such a price, a person will not spend money to return them. After all, you will have to pay for the return of the goods personally. It's cheap and unprofitable. If everything suits you, then you should confirm the receipt of the order in your profile and it is advisable to leave a review with the same photos so that other people know whether it is worth placing an order with this seller, whether the price matches the quality. Thus, we tried to figure out how to receive a parcel from Aliexpress at the post office. Place orders, enjoy shopping and be careful.

Today, many people buy smartphones, tablets, smart watches and other modern gadgets through online platforms. This is profitable and convenient, no one argues, besides, all major platforms, including AliExpress, guarantee protection for all their customers. But, as we found out, deception of buyers on Aliexpress is quite common, and among the employees of Russian Post there are still lovers of freebies.

Based on the experience of many buyers, we have compiled detailed instructions where described how to receive a parcel with a smartphone from AliExpress. The instruction is universal and suitable for most valuable goods. In it, we will also consider legal aspects. For example, many do not know is it possible to open the parcel in the mail before receiving.

The basic rule to always follow is video filming of the process of receiving the parcel"from and to". Shooting the opening of the parcel at home will not be evidence! Only having a video of the opening of the parcel upon receipt at the post office, you can count on a successful outcome of the dispute on Aliexpress or on the chargeback from the bank. It will prove that the package was not changed by you.

How to receive a parcel with a smartphone

Fill out the notice, do not sign. If the postal employee requires you to do this, you refuse, referring to the inscription in the notice itself - a signature in agreement that you received the mail. And you haven't received it yet;
They bring you a package. You must inspect it for an autopsy, then feel it. The parcel should not bend (if this happens, then there is a stack of paper or something similar inside), it should have clear edges inside. Shake the package: the sound and feel of a dangling smartphone in the box is unmistakable;
Package not opened or damaged, by weight everything converges and according to the sensations inside everything is as it should be? Fine! We ask the Russian Post operator for permission to open the parcel. We record the opening process on video. The package from Aliexpress has been opened, and it's not what you expected to see? We ask the postal worker to draw up an act in the form 51.
- If the post office refuses to open the parcel without signing the notice, sign it and start opening it there. Everything is captured in detail on video. In the event that your order is not inside the parcel, we ask the head of the post office to give a certificate stating that the parcel arrived to them without any signs of opening and without a change in weight. Ask to put the package on the scales and take a picture of it so that the weight can be seen. Video, reference and photo of the package will help you in a dispute with the seller or arrange a chargeback.
The parcel is opened, damaged or has a suspicious weight. We tell the Russian Post employee about this (at the same time we record everything on video) and demand to open it. They are required by law to do so. As an argument, cite an excerpt from the rules " RPO received in a defective condition must be handed in in accordance with the Procedure for issuing and handing in defective mail items and must be opened upon issuance«.
- If everything inside the parcel is in order, then just sign and pick it up.
- If there is a substitution inside or an empty package arrives, then we ask you to draw up an act in the form 51.
- If the inside of the smartphone is damaged and has defects, then you three ways to solve the problem:
  1. We refuse to ship due to damage. An entry is made in the notice, and no documents are given to you. The parcel is sent back to the seller at his expense. We are writing an appeal addressed to the head of the department with a request to issue a certificate on the condition of the parcel and that it was sent to the seller.
  2. We ask you to draw up an act in form 51. We pick up the package and open a dispute on Aliexpress for a full refund, then, most likely, the seller will ask you to send the package back. Shipping will be at your expense.
  3. We ask you to draw up an act in form 51. We pick up the parcel and open a dispute on Aliexpress for a partial refund for repairs or cosmetic restoration of the smartphone.

How to make a video when receiving and opening the package

Take a fully charged device with a good amount of memory for video recording. It is more convenient to shoot a video of receiving together;
Arriving at the post office, start the video recording by fixing the time and date. As a rule, there is a clock with this information in each department;
Take a close-up of the custom declaration information (track number, recipient, etc.);
Shoot video in one "piece", fix all the little things, especially if received an open package.

It is worth noting that this instruction is suitable for receiving goods purchased on any other online trading platform, it is not limited to parcels from one AliExpress.

User's post was taken as a basis Valentinus from w3bsit3-dns.com forum. We express our gratitude to him.