What to indicate in professional achievements. Responsibilities and achievements in the resume. How to fill in the column "Achievements" in the resume. For young professionals

One of the most controversial sections of applicant information is personal results. On the one hand, it largely influences the impression of the applicant. On the other hand, it is the most difficult to paint them. Finding the right example is very important: your resume achievement must fully meet the recruiter's expectations. But this is not enough either. It is important to formulate them correctly.

What to write

Not everyone can correctly distinguish between responsibilities and achievements in the resume: examples suggest that you need to distinguish between the concepts of “did” and “did”. What will be the sample of achievement in work for an accountant's resume:

  1. “Passed tax audits”.
  2. "Has successfully passed tax audits for 4 reporting periods in a row."

In the first case, the employee simply did what the job description prescribes. In the second, he achieved certain results, which distinguishes him from other representatives of the profession.

Let's compare these concepts also with functions. This is an even broader concept. So the example achievement for a resume is double fleshing out.

Table. Examples - Responsibilities, Functions, Resume Achievements

Profession

Duty

Result

Teach informatics for the use of ICT technologies in everyday life

Prepare students for the Unified State Exam in Informatics

Prepared 10 students who scored 100 points on the exam in computer science in the 2017-18 academic year

Sales Manager

Interact with customers

Attract customers through cold calls

He attracted 43 clients through "cold calls" in a month

Dentist

Provide medical care in the field of surgical dentistry

To carry out tooth extraction

Successfully performed the removal of "eights" without complications in 11 patients per month

Programmer

Create websites

Develop plugins for online store sites

Developed an online payment plugin for an online store website, which increased the average order receipt by 15,000 rubles.

How to write

Let's consider examples of what achievements can be indicated in the resume, and most importantly - how to formulate them. We offer 5 golden rules:

  1. The focus is on the benefits for this employer. Applying for the position of an architect? You shouldn't describe your successes at the McDonald's checkout. You need to show your results as a sought-after professional. Here is an example of what achievements to indicate in the resume: he received an award in an industry competition, brought his company to the n-th place in the rating for 2017.
  2. Specificity is an indicator of reliability. Describe what specific results you have achieved and for how long. Not "increased sales", but "increased sales by 33% in two months."
  3. Brevity is a job seeker's best friend. Choose the most important and don't get carried away with the details. They distract from the result.
  4. For each duty - according to the result. You will determine the sufficient number of points according to the duties listed above. Show that you are striving for the maximum in everything.
  5. Verbs are everything. Here's an example: successes and achievements in a resume, expressed in short participles, are mentally transferred to someone else. “An innovative project management system has been implemented” - and by whom? "Implemented the system" - of course, it was you.

You can tell a story about how you excel in your last job and make the recruiter get bored. Or you can draw his attention with vivid facts and show your candidacy as the most suitable one. And do it based on the same information.

What will not attract a recruiter

It is better to clear your story of the following facts:

  1. Not related to vacancies. When you're listing professional accomplishments on your resume, executive examples are only important for a similar job applicant.
  2. Lack of results. Has not worsened does not mean it has improved.
  3. Personal growth. The recruiter is not interested in the fact that at the last place of work you have finally mastered a computer or learned how to communicate with clients.

If, after asking about professional achievements, life passes before your eyes faster than heroes of action films, you definitely need to prepare for an interview in advance. We have selected 3 questions that an employer will definitely ask, and figured out how to answer them without panic and irritation.

"Tell us a little about yourself"

Such a seemingly simple request can make many job seekers pretty nervous. What exactly to tell? How long does it take to talk? What can and cannot be talked about? What should you focus on? How not to seem too humble or immodest?

Telling yourself about yourself is a very important moment in self-presentation at an interview. It doesn't have to be a lengthy narration of your life or a list of the brightest theses of your resume. Self-introduction is the first and probably the best chance to make it clear to the recruiter that you should be hired for this position.

If you don't know where to start, use the simple and popular "present-past-future" formula. First, talk about who you are at the moment, what you do, what you can do. Then - talk about what brought you to your current position: a set of skills and experience. At the end, talk about your plans and prospects, paying special attention to the opportunities that open up before you with this work. Also tell us about what you will do to develop the company in this position.

Remember that the story needs to focus on the professional skills required for the position. We can say a few words about your hobbies and hobbies, but a few words are 1-2 minutes of your time for an interview, no more. As for the duration of the entire story about yourself, everything is very individual here, but try to keep within 7-8 minutes, and then invite the recruiter to ask your questions.

"What are your strengths and weaknesses?"

When talking about your strengths, do not get carried away with general phrases like “I can easily integrate into any team” or “I am not conflicted”. List the specific character traits and skills that are needed for this particular position: “I can lead people,” “I have experience in successfully organizing the work of ten people,” “won first place in a regional marketing competition,” and so on.

As you share your achievements, focus on how they have affected the success of your organization. If you can boast of non-work-related accomplishments, such as community initiatives, try to link them to your work life. When listing your strengths, do not be too modest: if you do not tell the interviewer about your strengths, no one will do this for you at the interview. However, do not go to extremes: you should not make a half-hour presentation on the topic of your imaginable and unthinkable merits. Better to summarize your main strengths and be prepared to describe each in detail if asked to do so.

With the shortcomings, too, everything is not so difficult. Don't try to appear ideal. Recruiters value applicants' sincerity and the ability to adequately assess themselves and their shortcomings. Do not try to embellish or hide your weaknesses: if you get this job, sooner or later everything secret will become clear.

However, there is a little trick. Talking about any flaw, you can talk about how you successfully deal with it. For example, at school you had a fear of public speaking. It was a huge problem then. You couldn't even calmly go out to answer to the board. However, at the university, at seminars, you made presentations as often as possible, participated in amateur performances. The fear of performances began to recede. Today, although you are in great excitement, you are quite capable of performing in front of an audience of one hundred people. In addition, you continue to work on yourself - attend trainings, read special literature. The main thing is for the employer to see that you not only admit your own shortcoming, but also actively fight against it.

There are also weaknesses that will play into the hands. For example, in a previous job you were considered a meticulous bore with a lack of creative thinking, but in this one you will be appreciated for being attentive and responsible, especially if other employees generate creativity.

Remember that the worst answer to the question about weaknesses is a joking "I am too perfect" or "I am struggling with my perfectionism unsuccessfully." This leaves the recruiter with a rather negative impression of your self-esteem and sense of humor.

"Your Greatest Professional Achievement"

The best argument in your favor in a job interview is a list of impressive ones. The recruiter's logic is simple: if the candidate has achieved a lot in the previous job, then you can expect accomplishments from him in the future. Therefore, before the interview, take a piece of paper and a pen and make a list of your most striking and impressive victories on the work front. These can be examples of successful projects, increased profits and reduced costs, or increased sales. Try to rank achievements according to their importance to the enterprise. The more important the victory was, the higher its rating. When you are able to isolate the most significant achievement, dwell on it in more detail. First, tell us why you chose it. Second, explain how your success has turned out for the enterprise and what it has brought you personally. Thirdly, share how you managed to achieve success, what technologies and techniques you used in your work.

Don't forget your colleagues. Talk about who helped you achieve results, who was your partner, who inspired you to win. Tell us about the difficulties you faced, about the ways to overcome them.

Finally, be sure to link your past job and your desired future location. Share how the techniques you have used can help you achieve results in the present. The recruiter must understand that you are not going to be satisfied with what has already been achieved and intend to move on, benefiting the company in which you will work.

Constantly engaged in resume writing, I always recommend to everyone to write achievements in the resume. This makes the resume stronger and more effective, the applicant looks more solid and you want to talk to him.

What Achievements Will Give You on Your Resume

  • Achievements will show you as a successful and productive person. You don't just work and fulfill your responsibilities, you lead the company to prosperity. You do it! Not your boss, but you!
  • Professional achievement on a resume plays out the pride of employers. They also want you to raise their profits, reduce costs, speed up any processes, simplify, secure, invent, etc. Owners want these achievements and therefore they need you.
  • Your successes show your responsibility and commitment. I do not like it when people in their resume in the list of their personal qualities indicate responsibility, dedication, commitment ... Such a listing does not say anything and does not prove, but your achievements prove. These are indisputable facts that confirm that you are achieving your goals.
  • Your accomplishments on your resume hint that you are pursuing a career and growing. They emphasize that you value and love your job, want to succeed in it, grow, achieve more. This, in turn, is a subtle hint of a high salary and a serious position.

How to write achievements on your resume

Now let's figure out how indicate your progress. I recommend sticking to three rules.

1. Specifics

Personal achievements in the resume need to be formulated specifically - increased by 17%, accelerated by 6 seconds, trained 3 managers, wrote 74 articles, passed 4 audits, painted 23 advertising posters, etc. It doesn't matter what units you measure, the main thing is that your result is expressed in numbers.

If the result is difficult to measure, write without numbers and try to describe the essence.

If the person worked as a manager and conducted advertising campaigns, then you can indicate participation in projects. For example, for half a year he conducted an advertising campaign vkontakte for the "Fashionista" magazine.

2. Linking achievements to the place of work

Usually the employer is interested in the last 2-3 jobs, so it is better to describe your successes just for them. Each place has its own list of goals achieved.

3. Compliance with the desired position

Very often in consulting, I come across the fact that people indicate achievements that are not suitable for future work. Many people confuse the level of the manager and the subordinate. For example, they are looking for a job as a chief accountant, and success is written at the level of a junior economist. Or a person wants to get a job as a programmer, but before that he worked in his business and describes his achievements at the highest management level.

So what achievements should you include on your resume? If you are looking for a managerial job, make sure that the level of success is managerial. If you are looking for a line technician job, meet this level.

It doesn't matter who you worked "before", it does matter who you want to become now. Make your resume for future work, and do not describe what is now.

Examples of achievements in the resume

I want you to see not just examples of achievements in your resume, but also standard mistakes, so I made a sign in the style of "right - wrong".

Blurry Strongly
Trained new sales staff (this phrase is not an achievement, but a duty) Trained three new sales staff
Implemented a number of changes that simplified the workflow (what changes? how did they simplify?) Simplified the workflow: each driver-forwarder received a scanner for automatic accounting of waybills in the system, together with the programmers I came up with a system for automatic creation of transport documents - now the logistician just ticks the box and everything is done by itself).
Built a department from scratch I built a department from scratch (hired and trained 7 people, prescribed instructions and regulations, developed a system of motivation and salaries).

Think about how to describe your accomplishments on your resume in a way that tastes good - look for good wording. It depends on whether they want to invite you for an interview.

Here are some more examples of successes and achievements from real resumes as a sample:

  • Organized the transition from GAAP standards to IFRS standards.
  • Organized the merger of two CASCO / OSAGO databases into one database of a single format.
  • Migrated from 1C 7.7. at 8.2.
  • Has successfully passed 4 tax audits.
  • I discovered a direct loss - the sale of products at prices below cost.
  • Licensed 18 fuel stations.
  • It took the first place in terms of models of clothing released to the workshop and sold for the year.
  • Increased the base of regular English-speaking clients by 70%.

If the details of your work are trade secrets

If you are not allowed to tell the details of your work, indicators and numbers, then stay on the edge of the possible. Anyway, tell us about your achievements - a little blurry, no titles, but tell us.

If it seems to you that there are no achievements

It seems to you. Everyone has successes and to find them you just need to start looking for them. Perhaps you will not have super achievements and feats, but you will get a modest list. Well, so what!? Everyone's success is different.

I want to make a reservation right away, there are a number of positions where achievements do not matter - a cleaner, a loader, a handyman, a cashier, an employee of a fast food restaurant, a driver, etc. If your job is on the list of unskilled labor, do not write achievements. They will be superfluous there.

Resume authors can be roughly divided into two categories: those who lie and do not blush, and those who do not lie and blush.

If we rely on statistics, then only 38 percent of job seekers ascribe to themselves non-existent merits. The remaining 62 percent either beautifully present their successes, or are afraid to once again indicate professional achievements, examples of which we will look at today so that you do not have a feeling of shyness or excitement.

Let's first take a look at what a resume is.

Summary

This document provides assistance in finding vacancies and getting a job. It indicates a brief biographical data, education and describes the work activity.

A resume is a true advertisement of oneself; it is read in 1-2 minutes. Since there may be more candidates for one vacancy than for a budgetary place in the institute, the HR specialist has to look through tons of similar information. In this case, the human factor is triggered, and vivid information will catch the eye of even an experienced recruiter.

Key summary points

The surname, name and patronymic, date of birth, address, marital status, phone number and e-mail must be indicated.

The next stage is a list of all educational institutions in which you had to study, special attention is paid to higher educational institutions.

You can supplement the previous paragraph with courses, trainings or webinars. You need to indicate those that directly relate to the future position.

Work experience. If you started working at the age of 11, selling apricots in the bazaar, this is commendable, but you should not write such a fact on your resume. The most important are your last three jobs.

In the additional information, you can talk about your useful skills: knowledge of computer programs, knowledge of foreign languages, etc.

Applicants often write in "personal qualities": sociability, purposefulness. This is great, but these advantages are so common on the resume that employers simply miss them and consider them a lack of creativity. Ability to learn quickly, prioritize work, introduce rationalization proposals. Such an employee is the dream of any manager.

Examples of professional accomplishments on a resume include job responsibilities that have been completed, completed, and triggered a positive change in the organization or benefit someone. For example, if your responsibilities include finding new candidates and conducting interviews, then indicate that in the last year the staff was filled with 50 employees, 100 interviews were conducted.

What are professional achievements?

The question is not an easy one, and the answer to it will be different for everyone. After all, for someone one type of activity is given with difficulty, and the second is easy. It is important not to confuse professional achievements with personal ones.

If you worked in a social service and you managed to save many families from such an unpleasant procedure as deprivation of parental rights, this will be a professional achievement. It might not be difficult for you, because you are an altruist by nature, but mastering the Excel computer program was a real challenge, but you coped. Do you feel the difference?

The second item has become your personal pride, but the employer will appreciate the first one.

Not to destroy, not to let down and to prevent - sometimes a greater achievement than to promote, increase and achieve.

What is not considered an achievement?

Some very stupid phrases may sound below, but this also occurs:

  • "managed to achieve personal success in professional activity";
  • "during my tenure as a secretary, the flow of clients has increased dramatically";
  • "managed not to lower the company's turnover";
  • "achieved communication skills in the course of work", etc.

First phrase. What is Personal Success? This is the result of personal growth. A very commendable phenomenon, but no one will take your word for it. In this case, it equates to saying "I have become much better."

The second phrase is similar. It is unlikely that the flow of clients will depend on the secretary, unless of course you are Aphrodite. This phrase can be reformulated: "I am very beautiful and charming." This is great, but you need to shine with professional skills. But if we supplement it with the following words: "... the number of clients has doubled in a year," then it will have the right to life.

The third phrase can be an example of a major professional achievement in life if you are a crisis manager. If a person has managed to turn a successful developing company into a stable one, there is no need to talk about it.

The fourth case is your personal achievements. It is likely that this girl had communication problems. She managed to work on herself and achieve success, you shouldn't shout about it. The employer may regard this achievement as short-lived.

Why list your accomplishments?

  • Any company is interested in employees who will lead it to prosperity, and not just perform their duties at an average level, so your success in previous jobs will demonstrate your prospects.
  • It is better not to mention a couple of personal qualities in the resume, but confirm them with facts in "professional achievements". Purposefulness must be demonstrated in practice.
  • A soldier who does not dream of becoming a general is bad. "Bad soldiers" are unlikely to be of interest to a successful promising company.
  • You don't have to mention your progress on your resume, only then don't be surprised if you don't even get called for an interview.
  • You must describe yourself as the ideal "victim" of a headhunter, then a good company with a high motivation system will "bite" you.

Examples of professional achievements of an accountant

  • Reduction of the staff of economists by half as a result of the introduction of automation of calculations.
  • 10 successfully passed tax audits.
  • Enterprise software update.
  • 5 checks on insurance contributions to the Pension Fund have been successfully passed.
  • Availability of a diploma of professional retraining.
  • 12 passed inspections for compliance with labor legislation.
  • Three articles were published in the All About Accounting newspaper.
  • 9 successful external audits.
  • There is a certificate of a professional accountant, certified by the qualification "Chief accountant".
  • She supervised and mentored five student trainees.

Professional achievements of the teacher

  • Certificate of honor of the Department of Education for conscientious pedagogical work.
  • Gratitude from the Administration of the Ivanovo region for the high-quality preparation of the winners and prize-winners of the regional conference of scientific research.
  • Letter of gratitude from the Administration of the Petrovsky municipal formation for the preparation of the prize-winner of the regional conference "My land is beautiful".
  • 15 open lessons were held.
  • Participation in 5 regional and 7 regional conferences.
  • Organization of the "Skillful Musician" circle.
  • 8 seminars for teachers of the city were organized.
  • 5 webinars were held as an exchange of experience among teachers of geography.

Professional achievements of the doctor

. There were 250 successful operations.

We managed to obtain the purchase of new medical equipment: 3 fetal monitors and a Doppler.

I have a training course certificate for the "Medical Massage" program.

10 medical property inventories have been successfully completed.

I have completed a 6-hour training course in first aid, I have a certificate.

Took part in an international scientific and practical conference.

I have a certificate of honor from the mayor of the city for organizing and providing highly qualified medical care to the population during the epidemic.

Professional achievements of the programmer

We managed to save 20% of funds for the purchase of new equipment due to software optimization.

Developed the website of the organization.

Developed a program that facilitated the process of converting archival documents into digital format and saved 10% of funds.

Reduced the number of crashes by 4 times by improving the functioning of the server.

Examples of other professional achievements

Prepared the necessary documentation for participation in the tender, which was won by our organization.

Conducted negotiations, as a result of which the number of new clients increased by 120%.

In 2014, according to a social survey, she was one of the ten best bank tellers.

Awarded with the honorary diploma "The best seller of a chain of stores" 2015.

He entered the top three according to the results of the International Hairdressing Competition.

What wording won't appeal to a recruiter?

We looked at examples of professional achievements that can be indicated on a resume. Below are some phrases that you shouldn't write.

  • Increased the efficiency of the department.
  • At the previous places of work, he did his job with high quality and on time.
  • After a year of work, he was one of the applicants for the position of the head of the department.
  • For 3 years of service, I have not received a single comment.
  • Regulated personal conflicts with the boss.

Let's summarize!

1. It is better not to indicate in professional achievements the fulfillment of their direct duties.

2. Any positive indicators are best calculated. Achievements must be backed up by numbers.

3. Do not list successes that do not in any way relate to the responsibilities of the desired position.

4. If your profession does not imply achievements that can be calculated, keep them silent. If you know how to express thoughts beautifully, then go from the opposite: "During the work there were no emergency situations."

5. Do not confuse personal achievements with professional ones. If necessary, please indicate them separately.

6. Avoid humor, sarcasm, or irony. "I'm so cool" is not acceptable in the official document.

7. Do not reveal the essence of your professional achievements against the background of the failures and failures of other employees. Don't compare yourself to your former colleagues.

Why is describing achievements and performance important?

  • The labor market today is not in favor of the job seeker: there are few good vacancies, but there are many times more competent candidates. It is the results of work and achievements that help to stand out from the general flow.
  • In most companies, employees are assigned the same tasks. Consequently, for different candidates in the resume, the description of duties is almost the same. The individuality of the resume is given precisely by the different results of work.
  • It is possible to determine the level of competence of a particular candidate at the stage of reviewing a resume only by describing his work. And the achievements here are the best proof.

How to properly reflect achievements:

  1. remember the KPIs (they are individual for each position) or the tasks set;
  2. describe in active verbs: introduced, developed, initiated;
  3. we make a logical connection between our actions and the results: implemented - it allowed;
  4. we use numbers, preferably in comparison: it was - it is.

Let's take a look at examples for jobs with common KPIs.

Examples of achievements for positions where it is difficult to digitize work results.

positionKey KPIsExamples of achievements
1 CFORegistration of accountingOrganized accounting, tax, operational and management accounting from scratch.
Setting up a budgeting systemIntroduced a budgeting system by line of business, which made it possible to increase the transparency of accounting.
Optimization of the financial flow management systemIntroduced a payment calendar based on 1C UPP and carried out a number of measures to strengthen payment discipline, which made it possible to obtain financial resources to generate additional income.
2 Purchasing DirectorOptimization of procurement activitiesOrganized procurement activities without attracting additional funds, this was achieved through successful negotiations with suppliers to increase the delay and improve other conditions.
Automation of business processesShe initiated and managed a project to automate the ordering system, which made it possible to reduce labor costs for information processing.
3 Chief engineer of the enterpriseModernization projectsImplemented a number of projects for the modernization and reconstruction of the enterprise: modernization of the access control system and installation of a fire extinguishing system, alarm and video surveillance.
Development of regulatory documentsDeveloped and implemented all regulatory documents on labor protection and safety, fire safety, environmental safety, road safety, which made it possible to reduce the legal and financial risks of the enterprise.
4 LawyerDevelopment of document formsHe developed the forms of contracts: contract, supply, purchase and sale, etc., which made it possible to minimize labor costs for the preparation of documents.
Experience of judicial practiceCase No.…. - collection of debts under the supply agreement in the amount of 500 thousand rubles. (In this paragraph, it is desirable to describe several diverse cases, but no more than three for each job.)
5 Secretary-assistantProjects or additional responsibilitiesInitiated the company's participation in charity events and sponsorship. Implemented the project of the head of office floristic design.
Optimization of workflowShe initiated the creation of an Excel-based workflow database, which made it possible to systematize work with documents.
6 Sales analystDevelopment of reporting formsDeveloped a reporting system for tracking orders and sales of goods, which made it possible to systematize work with documents.
Development of analysis toolsDeveloped mathematical models of sales planning based on the efficiency of the sales staff.